Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your Ivation H2O 40,000 Grain Water Softener System. Please read this manual thoroughly before operating the system to ensure proper function and safety. Retain this manual for future reference.
Figure 1: Ivation H2O 40,000 Grain Water Softener System
Product Features
- High Efficiency: 40,000 grain capacity designed for whole-house water softening, treating both hot and cold water. Includes plumbing connector kit, overflow kit, drain hose, and water test strips. Features an algorithm for optimized salt usage.
- Advanced HYDROCERA Ceramic Technology: Patented main control valve, bypass valve, and internal parts made with aerospace-grade HYDROCERA ceramic, offering significantly longer lifespan compared to plastic components. Enhances appliance efficiency and includes a brine guard safety valve.
- Smart Automatic Predictive Regeneration: Monitors household water usage and regenerates only when necessary, conserving salt and water. Features include double backwash for high iron levels, internal diagnostics, usage tracking, error notifications, blackout memory, and customizable settings.
- Improved Water Quality & Appliance Longevity: Utilizes ion exchange to remove calcium and magnesium, providing cleaner water, spot-free dishes, softer laundry, and extended life for appliances like washing machines and water heaters. Contributes to healthier skin and hair by reducing soap scum.
- Certified Quality: NSF/ANSI 44, WQA, and UL certified. Suitable for homes with 1-5 residents.
Figure 2: Key Efficiency Features
Figure 3: Hydrocera Ceramic Disc Technology
Setup and Installation
Professional installation is strongly recommended for this system. The unit is designed for freestanding installation and adapts to PEX, PVC, or copper plumbing. Ensure adequate space for the unit and access for maintenance.
Included Components:
- Resin Tank
- Plumbing Kit (includes 2 plumbing connectors)
- Overflow Kit (includes 2 hoses)
- Preassembled Bypass Valve (x1)
- Seal Rings (x2)
- Clamps (x2)
- Clips (x4)
- Power Adapter (x1)
- Water Test Strips (x3)
Figure 4: Included Installation Components
Before installation, ensure your water supply is turned off. Connect the system according to the plumbing kit instructions, paying close attention to the bypass valve orientation. Once installed, slowly turn on the water supply and check for leaks.
Operating Instructions
The Ivation H2O system features an intuitive control panel for easy setup and operation. The display provides information on system status, remaining capacity, and regeneration time.
Figure 5: Control Panel Overview
Control Panel Functions:
- Menu/Confirm Button: Used to set time, date, or water hardness levels. Press to enter menu options and confirm selections.
- Manual/Return Button: Activates a manual regeneration cycle. Also used to return to the previous screen or exit menu options without saving.
- Up/Down Arrows: Navigate through settings and adjust values on the display.
Refer to the detailed programming section in the full manual for specific instructions on setting water hardness, time, and regeneration schedules. The system's predictive algorithm will automatically manage regeneration based on your household's water usage.
Maintenance
Regular maintenance ensures optimal performance and longevity of your water softener system.
- Salt Level Monitoring: Periodically check the salt level in the brine tank. Ensure it remains above the water level and is refilled with high-quality salt pellets as needed. Avoid overfilling to prevent salt bridges.
- Salt Bridge Prevention: If a hard crust of salt forms in the brine tank (a "salt bridge"), carefully break it up with a blunt object to allow proper salt dissolution.
- Filter Inspection: If your system includes pre-filters, inspect and clean or replace them regularly to prevent sediment buildup and maintain water pressure.
- System Cleaning: Occasionally clean the brine tank to remove any residue or sludge.
Figure 6: Adding Salt to the Brine Tank
Troubleshooting
This section addresses common issues you might encounter with your Ivation H2O Water Softener System. For more complex problems, refer to the contact information in the Support section.
No Soft Water?
- Check the bypass valve to ensure it is not set to bypass mode.
- Verify the salt tank has sufficient salt.
- Confirm the system is not currently in the middle of a regeneration cycle.
Low Water Pressure?
- This could be due to clogged filters or sediment buildup. Check and clean the filters.
- Inspect the system for any blockages in the plumbing lines.
Excessive Salt Usage?
- Adjust the hardness settings according to your water's actual hardness level.
- Ensure the system is sized appropriately for your household's water usage.
Leaks?
- Immediately check all connections for tightness.
- Look for cracks or damage in the tank or fittings. Turn off the water supply and contact your local plumber for further assistance if damage is found.
System Regeneration Issues?
- Check the programming settings to ensure they are correct.
- Inspect the brine line and drain line for blockages or kinks that could prevent brine from being drawn into the system.
Salt Bridges or Mushing?
- Salt bridges or mushing can occur, preventing salt from dissolving correctly. If you suspect a bridge, carefully break it up.
- To prevent mushing, avoid overfilling the salt tank and use high-quality salt pellets.
Error Codes?
- Encountering error codes on your display? Refer to your operations manual for a detailed explanation of each code and follow the suggested actions.
Troubleshooting Video:
This video provides a quick guide to troubleshooting common issues with your Ivation H2O Water Softener. It covers checking the bypass valve, salt levels, addressing low water pressure due to clogged filters, managing excessive salt usage by adjusting hardness settings, identifying and resolving leaks, troubleshooting regeneration failures by checking programming and lines, and handling salt bridges. For specific error codes, consult the full manual.
Specifications
| Feature | Specification |
|---|---|
| Brand | Ivation |
| Model Name | H2O |
| Item Model Number | IVAWS40K200RL |
| Size | 40,000 Grain |
| Product Dimensions | 24.25"L x 15.5"W x 51.13"H |
| Item Weight | 115.8 pounds |
| Material | Ceramic |
| Purification Method | Ion Exchange |
| Installation Type | Freestanding |
| Power Source | Electric Power |
| Special Features | Automatic Shut-Off, NSF certified, Programmable |
| Maximum Flow Rate | 14 Gallons Per Minute |
| Operating Pressure Range | 120 PSI |
| Lower Temperature Rating | 40 Degrees Fahrenheit |
| Upper Temperature Rating | 100 Degrees Fahrenheit |
| Supported Water TDS Level Maximum (PPM) | 1000 |
| GTIN (UPC) | 843812183024 |
Figure 7: Product Dimensions and Key Specifications
Warranty and Support
Warranty Coverage:
- Lifetime protection on HYDROCERA ceramic parts.
- 10-year coverage on resin and salt tanks.
- 5-year coverage on electronics.
- 1-year coverage on all other parts.
Figure 8: Certified Quality
Customer Support:
For further assistance, please contact Ivation H2O customer support:
- Phone: 1-866-849-3049
- Email: info@myivation.com
Our support team is available to help you resolve any issues and ensure you enjoy the full benefits of your water softening system.
