EYEZON UNO IP Hybrid Professional Grade Alarm Panel User Manual

1. Introduction

The EYEZON UNO IP Hybrid Professional Grade Alarm Panel is a powerful, TCP-IP based security system designed for comprehensive home and business protection. It offers extensive expandability, supporting up to 128 zones and users, and integrates seamlessly with home automation platforms. This manual provides detailed instructions for the installation, operation, and maintenance of your UNO alarm panel.

Figure 1: The EYEZON UNO IP Hybrid Professional Grade Alarm Panel installed within a standard security enclosure, showing connected wiring and a backup battery.

2. Key Features

• TCP-IP Based Communication: Utilizes your existing internet connection for alarm signals, eliminating the need for traditional phone lines.
• High Capacity: Supports up to 8 partitions, 128 zones, 128 users, and multiple FOBs, suitable for various installation sizes.
• Smartphone Control: Full remote control and monitoring via a user-friendly app for iPhone and Android devices.
• Home Automation Integration: Compatible with platforms such as Amazon Alexa and Google Home.
• Dual-Path Communication Option: Expandable with a Sidekick LTE module for cellular backup, ensuring alarm transmission even if the internet is down.
• Easy Programming: All panel programming is performed conveniently through the app, eliminating complex keypad keystrokes.
• Remote Upgradability: Ensures your system is always up-to-date with the latest features and security enhancements.
• Standard Enclosure Compatibility: Designed to fit most standard DSC or Honeywell security enclosures for easy retrofitting.

3. Setup and Installation

3.1. Physical Installation

The UNO panel is designed for easy installation and can be mounted in most standard DSC or Honeywell security enclosures. Ensure the enclosure is securely fastened to a wall in a dry, protected area, away from direct sunlight and extreme temperatures.

Figure 2: The EYEZON UNO IP Hybrid Professional Grade Alarm Panel circuit board.

3.2. Wiring Connections

Refer to the wiring diagram below for proper connection of power, battery, bell/siren, and zone circuits. Ensure all connections are secure before applying power.

• AC Power: Connect a 16V AC transformer to the AC terminals.
• Battery: Connect a 12V 7Ah rechargeable sealed lead-acid battery to the +BAT and -BAT terminals.
• Bell/Siren: Connect your bell or siren to the BELL terminals.
• Zone Circuits: Connect your wired sensors to the Z1-Z8 and COM terminals. The panel supports normally open (NO) or normally closed (NC) contacts with or without end-of-line resistors.
• PGM Outputs: The panel includes 2 on-board high-powered PGM outputs (PGM1, PGM2) for controlling external devices. More PGM outputs are available with expansion modules.
• Keypads & Accessory Modules: Connect compatible keypads and accessory modules to the KBUS terminals.

Figure 3: Wiring diagram for the EYEZON UNO IP Hybrid Alarm Panel.

3.3. Network Connection

Connect an Ethernet cable from your router or network switch to the RJ45 port on the UNO panel. The UNO panel automatically seeks an IP address, requiring no manual router programming. This provides the primary communication path for your system.

3.4. Initial Configuration (App-based Programming)

All programming and configuration of the UNO panel are done through the EYEZON App. Download the EYEZON App from the Google Play Store or Apple App Store. Follow the in-app instructions to connect to your panel and begin programming zones, users, and system settings. This eliminates the need for cryptic keypad keystrokes.

4. Operating the System

4.1. Using the EYEZON App

The EYEZON App provides full remote control of all panel features. You can arm/disarm your system, check system status, view event logs, and receive notifications from anywhere.

• Arm/Disarm: Easily arm or disarm your system with a tap in the app.
• Status Monitoring: View the real-time status of all zones and partitions.
• Event Logging: Access a full event log to review system activities and alerts.
• Notifications: Receive push notifications, email, or SMS text messages for alarm events and system changes.

Figure 4: The EYEZON App interface for convenient system control and status monitoring.

4.2. Zone and User Management

The UNO panel supports up to 128 zones and 128 users. Manage these through the EYEZON App to customize security settings for different areas and individuals.

4.3. Home Automation Integration

The UNO panel works with various home automation platforms, including Amazon Alexa and Google Home. Refer to the EYEZON website for specific integration guides and updates.

5. System Expansion

The UNO panel is designed for expandability, allowing you to customize your security system with additional modules and sensors.

5.1. Compatible Keypads and Modules

The UNO panel is compatible with many existing DSC PowerSeries keypads and modules, allowing for seamless upgrades of older systems.

Figure 5: Compatible DSC PowerSeries keypad.

Figure 6: UNO panel with optional keypads and enclosure.

5.2. UNO8 Zone Expander

The UNO8 Zone Expander module allows you to add up to 8 additional hardwired zones to your UNO panel. A visual representation of this module can be seen in the 'UNO IP Alarm Panel Overview' video (Video 1).

5.3. UNO RF433 Module and Wireless Sensors

To integrate SOLO wireless sensors with your UNO panel, an UNO RF433 module or an UNO5500RF keypad is required. This allows for flexible placement of motion detectors, door/window contacts, and other wireless security devices.

Figure 7: SOLO Wireless Sensors compatible with the UNO panel.

5.4. Sidekick LTE Communicator for Dual-Path Solution

For a complete dual-path alarm solution, add a Sidekick LTE module. This module ensures that alarm signals are transmitted over LTE cellular if your internet connection is unavailable. The Sidekick LTE module is also featured in the 'UNO IP Alarm Panel Overview' video (Video 1).

6. Maintenance

6.1. Firmware Updates

The UNO panel supports remote firmware upgrades, ensuring your system is always running the latest software with improved features and security patches. Updates are managed automatically or can be initiated through the EYEZON portal.

6.2. Battery Replacement

The backup battery (12V 7Ah) should be checked periodically and replaced as needed, typically every 3-5 years, to ensure continuous operation during power outages. Refer to the wiring diagram (Figure 3) for battery connection details.

7. Troubleshooting

If you encounter issues with your EYEZON UNO panel, consider the following common troubleshooting steps:

• No Network Connection:
  • Verify the Ethernet cable is securely connected to both the panel and your router/switch.
  • Check your internet connection status.
  • Ensure your router's DHCP server is enabled, as the UNO panel obtains an IP address automatically.
• App Connectivity Issues:
  • Ensure your smartphone has an active internet connection.
  • Verify the EYEZON App is updated to the latest version.
  • Restart the app or your smartphone.
• Zone Faults:
  • Check the physical connections of the affected sensor(s).
  • Ensure doors/windows are fully closed for contact sensors.
  • Inspect wiring for any damage or loose connections.
• Power Issues:
  • Confirm the AC transformer is plugged in and receiving power.
  • Check the backup battery for proper connection and charge.

For further assistance, please contact EYEZON support.

8. Specifications

9. Warranty and Support

For warranty information, please refer to the documentation included with your product or visit the official EYEZON website. For technical support, questions, or inquiries, please contact EYEZON directly:

• Email: enquiries@eyezon.com
• Phone: 647-503-3400
• Website: www.eyezon.com (for latest updates and compatibility information)