1. Introduction
The Sandpoy Automatic Pet Feeder with Camera is designed to provide convenient and reliable feeding for your pets, ensuring they receive their meals on schedule even when you are away. Equipped with a 1080P HD camera and two-way audio, it allows you to monitor and interact with your pet remotely. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting.
Figure 1: Sandpoy Automatic Pet Feeder with Camera.
2. Product Components
Please ensure all components are present before proceeding with setup:
- Automatic Pet Feeder Unit
- Power Adapter
- User Manual (this document)
- Lid
- Food Bowl with Tray (stainless steel bowl)
Figure 2: Automatic Pet Feeder with Camera.
3. Setup Guide
3.1 Unpacking and Assembly
Carefully remove all components from the packaging. Assemble the food bowl and tray to the main feeder unit. Ensure the lid is securely placed on top of the food tank.
Video 1: Assembly instructions for the Sandpoy Automatic Cat Feeder with Camera.
3.2 Powering On
The feeder supports dual power modes: plug-in power and 3 C backup batteries (not included). For continuous operation, it is recommended to use both. After connecting to power, please wait approximately 30 seconds for the green indicator light to flash slowly, indicating the device is starting up.
Figure 3: Dual Power Mode: Power Cord and C-size Backup Batteries.
3.3 App Installation and Connection
Download the dedicated Sandpoy app from your smartphone's app store. Follow the in-app instructions to connect the feeder to your home Wi-Fi network. Ensure your Wi-Fi is stable for optimal performance.
Video 2: Instructions on how to power on the auto cat feeder and add it to the app.
4. Operating Instructions
4.1 Setting Feeding Schedule
Use the app to customize your pet's feeding schedule. You can set 1-5 meals per day and 1-10 portions per meal, ensuring a balanced diet and preventing overeating.
Figure 4: Customize Feeding Time and Amount.
4.2 Remote Monitoring (Camera)
The integrated 1080P HD camera allows you to view your pet in real-time, even in low-light conditions thanks to night vision. Monitor their eating habits and well-being directly from the app.
Figure 5: Crystal Clear Imaging for Pet Monitoring.
4.3 Two-Way Audio and Voice Recording
Utilize the two-way audio feature to speak to your pet and hear their responses. You can also record a 15-second meal call to play at feeding times, making your pet feel cared for even when you're not home.
Figure 6: Build Closer Bonds with Two-Way Audio.
4.4 Manual Feeding and Smart Notifications
Dispense extra treats manually via the app or directly on the feeder. The feeder sends smart notifications to your phone for low food levels, blocked food outlets, or other anomalies, ensuring timely intervention.
5. Capacity and Food Compatibility
The feeder boasts a 6-liter capacity, sufficient for a 12-pound cat for 31 days or a 22-pound dog for 15 days. Its 360° sealed lid and included desiccant bag maintain food freshness and crispness.
Figure 7: 6L Large Capacity.
The feeder is designed with a 45° slope and wide food outlet to ensure smooth dispensing. It is compatible with dry pet treats and kibble ranging from 5-16mm (0.19-0.62 inches). Do not use wet food or kibble sizes over 16mm to prevent blockages.
Figure 8: Food Compatibility and Blockage Reduction.
6. Maintenance
6.1 Cleaning
The food bowl is dishwasher-safe for convenient cleaning. The main feeder unit should be hand washed only. Ensure all parts are completely dry before reassembly.
6.2 Desiccant Bag Replacement
To maintain food freshness, it is recommended to replace the desiccant bag located in the lid once every 15 days.
Figure 9: Enclosed Design and Desiccant Bag Location.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Feeder not dispensing food at scheduled times. | Incorrect schedule settings, food blockage, low food level, power interruption. | Verify schedule in app. Check for food blockages in the outlet. Refill food tank. Ensure stable power supply and check backup batteries. |
| Inconsistent portion sizes. | Kibble size incompatible, food blockage. | Ensure kibble size is within 5-16mm. Clear any blockages. |
| App crashing or not connecting to feeder. | Unstable Wi-Fi connection, app version outdated, temporary software glitch. | Check Wi-Fi signal strength. Restart the app and feeder. Update the app to the latest version. Re-pair the device if necessary. |
| Camera not showing live feed. | Poor Wi-Fi signal, camera malfunction. | Ensure strong Wi-Fi connection. Restart feeder. If issue persists, contact customer support. |
| Feeder not powering on. | Power adapter issue, batteries depleted or incorrectly installed. | Check power adapter connection. Replace C-size batteries or ensure correct polarity. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Automatic pet feeder |
| Item Model Number | WSQ-01 |
| Brand | Sandpoy |
| Capacity | 6 Liters / 25 Cups |
| Camera Resolution | 1080P HD with Night Vision |
| Audio | Two-Way Audio, Voice Recording |
| Power Source | Plug-in Power, 3 C backup batteries (not included) |
| Material | Stainless Steel, Plastic |
| Color | White & Gray |
| Item Dimensions (LxWxH) | 7.8 x 13 x 13 inches |
| Item Weight | 2.9 pounds |
| Care Instructions | Hand Wash Only (main unit), Dishwasher Safe (bowl) |
| Target Species | Cats, Dogs, Puppy |
| Recommended Kibble Size | 5-16mm (0.19-0.62 inches) dry food |
9. Warranty and Support
The Sandpoy Automatic Pet Feeder comes with a 2-Year Warranty. Sandpoy is committed to providing professional expertise, innovative solutions, and caring support to ensure a healthier and happier relationship between pets and their owners.
- Lifetime Technical Support: Assistance available for the lifespan of your product.
- 24/7 Quick Response: Dedicated support team for prompt replies.
- Local Phone Service: Available for direct assistance.
For any inquiries or support, please refer to the contact information provided in the product packaging or visit the official Sandpoy website.
Figure 10: Sandpoy Brand Support and Trust.
