BenQ GW2490T 24-inch FHD Eye-Care Monitor

Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your BenQ GW2490T 24-inch FHD Eye-Care Monitor. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

Figure 1: Front view of the BenQ GW2490T Monitor.

Setup

1. Unboxing the Monitor

Carefully remove all components from the packaging. Ensure all items listed below are present:

• BenQ GW2490T Monitor
• Monitor Stand Base
• Monitor Stand Arm
• Power Cord
• HDMI Cable
• Quick Start Guide
• Safety Instructions
• Warranty Information

For a visual guide on unboxing, refer to the video below:

Video 1: Unboxing the BenQ GW2490T Monitor, showing all included components.

2. Assembling the Stand

The monitor stand is designed for tool-free assembly. Follow these steps:

1. Align the monitor stand arm with the base plate.
2. Insert the arm into the base and tighten the captive screw located on the underside of the base until secure.

For a visual guide on stand assembly, refer to the video below:

Video 2: Step-by-step instructions for assembling the monitor stand.

3. Attaching the Monitor to the Stand

Once the stand is assembled, attach the monitor panel:

1. Locate the VESA mount area on the back of the monitor.
2. Align the stand's mounting plate with the VESA holes on the monitor.
3. Gently push the monitor onto the stand until it clicks into place. Ensure it is securely fastened.

The monitor also supports VESA mounting for alternative stands or wall mounts. A stand release lever is available for easy detachment.

Figure 2: Rear view of the monitor with the stand attached, highlighting adjustability and VESA mount area.

4. Connecting Cables

Connect the necessary cables to the monitor. The monitor features multiple input ports:

• HDMI x2: For connecting to computers, gaming consoles, or other HDMI-enabled devices.
• DisplayPort: For connecting to computers with DisplayPort output.
• Headphone Jack: For audio output.
• Power Input: Connect the power cord here.

Figure 3: Close-up view of the monitor's input ports.

Operating Instructions

1. Power On/Off and Menu Navigation

The power button and menu control buttons are located on the bottom right side of the monitor. Press the power button to turn the monitor on or off. Use the adjacent buttons to navigate the On-Screen Display (OSD) menu and adjust settings.

2. Ergonomic Adjustments

The included stand offers comprehensive ergonomic adjustments for optimal viewing comfort:

• Height Adjustment: Raise or lower the monitor to eye level.
• Tilt: Adjust the screen angle vertically (-5° to 20°).
• Swivel: Rotate the screen horizontally (±20°).
• Pivot: Rotate the screen 90° for portrait mode viewing.

Figure 4: Illustration of the monitor's ergonomic adjustment capabilities.

3. Eye-Care Technology

The BenQ GW2490T monitor incorporates several Eye-Care technologies to reduce eye strain during extended use:

• Brightness Intelligence Technology: Automatically adjusts screen brightness based on ambient light conditions to optimize display performance and protect vision.
• Low Blue Light Technology: Filters out harmful blue light emissions to prevent eye fatigue.
• Flicker-Free Technology: Eliminates screen flickering at all brightness levels, reducing eye discomfort.

Figure 5: Demonstration of Smart Brightness Optimization adjusting screen brightness.

Figure 6: Visual comparison of a screen with and without Flicker-Free Technology.

4. 100Hz Refresh Rate

The monitor features a 100Hz refresh rate, providing smoother motion and a more responsive user experience, particularly beneficial for scrolling text and video streaming.

Figure 7: Visual representation of 100Hz refresh rate benefits for smooth motion.

5. Color Modes

The monitor offers various color modes, including 99% sRGB color gamut for accurate color reproduction, Coding Mode for enhanced text readability, and ePaper Mode for comfortable long reading sessions.

Maintenance

1. Cleaning the Monitor

To clean the monitor screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Avoid using harsh chemicals or abrasive materials.

2. General Care

Keep the monitor in a well-ventilated area. Avoid exposing it to direct sunlight, high humidity, or extreme temperatures. Do not block ventilation openings. Disconnect the power cord before moving or cleaning the monitor.

Troubleshooting

If you encounter issues with your BenQ GW2490T monitor, refer to the following common problems and solutions:

• No Power: Ensure the power cord is securely connected to both the monitor and a working power outlet. Check if the power button is pressed.
• No Signal: Verify that the video cable (HDMI or DisplayPort) is correctly connected to both the monitor and your computer. Ensure the correct input source is selected in the monitor's OSD menu.
• Flickering/Distorted Image: Check cable connections. Try a different video cable or port. Ensure your graphics card drivers are up to date.
• Incorrect Resolution/Refresh Rate: Adjust the display settings in your computer's operating system. The monitor supports 1920x1080 resolution at 100Hz.

For further assistance, please contact BenQ customer support.

Specifications

Warranty Information

Your BenQ GW2490T monitor is covered by a manufacturer's warranty. Please refer to the included warranty information card in your product packaging for specific terms, conditions, and duration of coverage. Keep your proof of purchase for warranty claims.

Support

For additional support, driver downloads, FAQs, or to contact customer service, please visit the official BenQ website:

Visit the BenQ Store