Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your VTech VG134-11 DECT 6.0 Cordless Home Phone. This system is designed to offer reliable and clear communication with advanced features such as Bluetooth connectivity and a digital answering machine.
The VTech VG134-11 utilizes DECT 6.0 technology, ensuring secure, interference-free, and extended-range communication. Its user-friendly design includes a backlit display and keypad for enhanced visibility, a full-duplex speakerphone for natural conversations, and a digital answering machine to manage your calls efficiently.
What's in the Box
Verify that your package contains the following items:
- Base Unit
- Cordless Handset
- AC Adapter
- Battery Pack
- Telephone Line Cord
- Quick Start Guide
Setup
- Connect the Base Unit: Plug the AC adapter into the base unit and then into a standard electrical outlet.
- Connect the Telephone Line: Plug one end of the telephone line cord into the base unit and the other end into a telephone wall jack.
- Install Handset Battery: Open the battery compartment on the back of the handset and insert the provided battery pack, ensuring correct polarity. Close the compartment cover.
- Charge the Handset: Place the handset on the base unit to charge. The handset should be charged for at least 16 hours before initial use to ensure optimal battery performance.
- Initial Settings: Follow the on-screen prompts on the handset to set the date, time, and preferred language (English, Spanish, or French).

Operating Instructions
Making and Receiving Calls
- To Make a Call: Press TALK, then dial the number.
- To Answer a Call: Press TALK when the phone rings.
- To End a Call: Press OFF or place the handset back on the base unit.
Bluetooth Connection
The VTech VG134-11 features an innovative Bluetooth connection, allowing you to pair and connect your Bluetooth headset or earbuds with the phone base unit. This enables hands-free communication, providing privacy and freedom of movement during calls.

Digital Answering Machine
The integrated digital answering machine records up to 14 minutes of incoming messages, outgoing announcements, and memos. It is easily accessible from the base unit, the cordless handset, or remotely. A lighted message counter on the base unit indicates the number of new messages.
DECT 6.0 Technology
DECT 6.0 technology ensures crystal-clear sound quality and an interference-free communication experience. It provides a stable operating range of up to 1000 feet outdoors and enhances call security, minimizing concerns about eavesdropping.

Full-Duplex Speakerphone
The handset features a full-duplex speakerphone, allowing both parties in a conversation to speak and hear simultaneously. This creates a more natural and engaging call experience.

Backlit Display and Keypad
The handset is equipped with a vibrant LED blue-white backlit display and a soft green illuminated keypad. These features ensure effortless viewing and dialing, even in dim lighting conditions. The display conveniently shows the caller's name, number, time, and date of incoming calls.

Caller ID
The Caller ID feature displays the name, number, time, and date of incoming calls, allowing you to identify callers before answering. The phone stores up to 20 caller ID records.

Phonebook Directory
The phone includes a directory that can store up to 30 names and numbers for quick and easy dialing.

Handset Paging
If you misplace your handset, you can press the FIND HS button on the base unit to make the handset ring, helping you locate it.

Volume Control and Mute
The handset includes one-touch volume control buttons (VOL ▼ / VOL ▲) and a mute button. The mute button allows you to silence your microphone during a call without disconnecting.
Flash Function
The FLASH button is used to access call waiting or other network services provided by your telephone company.

Hearing Aid Compatibility
The VTech VG134-11 is designed to be compatible with hearing aids, providing a clearer audio experience for users with hearing assistance devices.

Wall Mount Capability
The base unit can be easily mounted on a wall using its built-in mounting holes. No additional bracket is required.

Maintenance
- Cleaning: Clean the phone and base unit with a soft, damp cloth. Do not use cleaning sprays or harsh chemicals.
- Battery Care: For optimal battery life, ensure the handset is fully charged before first use. If the phone will not be used for an extended period, remove the battery.
- Location: Avoid placing the phone near heat sources, direct sunlight, or areas with excessive moisture.
Troubleshooting
| Problem | Solution |
|---|---|
| No dial tone | Ensure the telephone line cord is securely connected to both the base unit and the wall jack. Check if other phones on the same line are working. |
| Handset does not charge | Verify the AC adapter is properly connected. Ensure the handset is correctly seated in the charging cradle. Clean the charging contacts on both the handset and base unit. |
| Poor sound quality or static | Move the handset closer to the base unit. Avoid placing the base unit near other electronic devices that may cause interference. |
| Answering machine not recording | Check if the answering machine is turned ON. Ensure there is sufficient recording time available. |
| Cannot pair Bluetooth device | Ensure your Bluetooth device is in pairing mode and within range of the phone base unit. Refer to your Bluetooth device's manual for pairing instructions. |
Specifications
- Model Number: VG134-11
- Product Dimensions: 4.56 x 4.09 x 7.17 inches
- Item Weight: 1.06 pounds
- Telephone Type: Cordless
- Answering System Type: Digital
- DECT Technology: DECT 6.0
- Bluetooth: Yes, for compatible devices
- Power Source: Corded Electric
- Batteries: 1 Nonstandard Battery (included)
- Material: Plastic
- Color: Black
- Manufacturer: VTech
Warranty and Support
Warranty Information
VTech products are manufactured with high-quality components and are designed to provide years of trouble-free operation. For specific warranty details, including duration and coverage, please refer to the warranty card included in your product packaging or visit the official VTech website.
Customer Support
If you encounter any issues or have questions regarding your VTech VG134-11 Cordless Home Phone, please contact VTech Customer Support. Support contact information can typically be found in the Quick Start Guide, on the VTech website, or by calling the number provided in your product documentation.
For additional resources and FAQs, visit the VTech Store on Amazon.





