Soleus Air WS5-10HW-301

Soleus Air 10,000 BTU Over-the Sill Saddle Hybrid Air Conditioner w/Heat User Manual

Model: WS5-10HW-301

1. Product Overview

The Soleus Air 10,000 BTU Over-the Sill Saddle Hybrid Air Conditioner with Heat is designed for efficient cooling and heating of rooms up to 450 square feet. This unit features an extra efficient Inverter compressor and Wi-Fi connectivity, allowing remote control via the Soleus Air app. Its unique saddle design sits low and over the wall, eliminating the need for drilling holes in the window for support and maintaining a full window view. It includes multiple operating modes, a programmable thermostat, and a washable filter for improved air quality.

Soleus Air 10,000 BTU Over-the Sill Saddle Hybrid Air Conditioner

Figure 1.1: Front view of the Soleus Air 10,000 BTU Over-the Sill Saddle Hybrid Air Conditioner.

2. Key Features

Soleus Air unit installed in a window, showing full window view

Figure 2.1: The saddle design allows for a full window view, preserving natural light and outdoor visibility.

Hand holding a smartphone showing the Soleus Home Comfort app interface

Figure 2.2: Control your unit remotely using the Soleus Home Comfort app on your smartphone.

Soleus Air unit installed in a living room with people relaxing

Figure 2.3: The unit's design integrates seamlessly into living spaces, providing comfort without obstructing views.

3. Setup and Installation

The Soleus Air Saddle Hybrid Air Conditioner is designed for tool-free installation, eliminating the need for drilling or damaging your window frame. Its unique design allows it to sit securely over the window sill.

3.1 Unpacking

3.2 Window Preparation

3.3 Unit Placement

Soleus Air unit installed in a window, showing the saddle design

Figure 3.1: The saddle design allows the unit to sit securely over the window sill without external support.

4. Operating Instructions

The Soleus Air unit can be operated using the control panel on the unit or the included remote control. It offers various modes and settings for optimal comfort.

4.1 Control Panel Overview

The control panel provides access to all essential functions:

4.2 Operating Modes

4.3 Wi-Fi Connectivity

The unit can be controlled via the Soleus Home Comfort app. Ensure your Wi-Fi network is on the 2.4 GHz band for compatibility.

  1. Download the Soleus Home Comfort app from your device's app store.
  2. Follow the in-app instructions to pair your air conditioner.
  3. Once connected, you can control the unit's settings from anywhere.

5. Maintenance

Regular maintenance ensures optimal performance and longevity of your Soleus Air unit.

5.1 Washable Filter

Close-up of the air filter of the Soleus Air unit

Figure 5.1: The washable air filter helps maintain air quality and unit efficiency.

5.2 Exterior Cleaning

Side view of the Soleus Air unit showing the outdoor coils

Figure 5.2: Side view of the unit, showing the outdoor coil section. Regular inspection and cleaning of these coils are recommended.

5.3 Drainage

6. Troubleshooting

Refer to this section for common issues and their solutions.

ProblemPossible CauseSolution
Unit does not turn on.No power, power cord not fully plugged in, circuit breaker tripped.Ensure unit is plugged into a working 115V outlet. Check circuit breaker.
Unit not cooling/heating effectively.Dirty air filter, room too large, windows/doors open, temperature setting too high/low.Clean air filter. Ensure room size is within recommended capacity (up to 450 sq ft). Close windows/doors. Adjust temperature setting.
Unit is noisy.Unit not level, loose parts, normal operating sounds.Ensure unit is level and securely installed. Some operational noise is normal. If noise is excessive or unusual, contact customer support.
Water leakage/drainage issues.Unit not level, drain plug blocked or not removed in high humidity.Ensure unit is level. In high humidity, consider removing the drain plug for continuous drainage into a suitable container.
E3 Error Code.Specific error condition (details not provided in general manual).If an E3 error code appears, power cycle the unit. If the error persists, contact Soleus Air customer support for further assistance.

7. Specifications

AttributeDetail
BrandSoleus Air
Model NumberWS5-10HW-301
Cooling Power10,000 BTU
Heating Power10,000 BTU
Coverage AreaUp to 450 sq ft
Item Weight64.6 pounds
Product Dimensions31.8"D x 18.7"W x 15.2"H
Efficiency (SEER)13
Noise Level48 dB
Voltage115 Volts
Wattage1070 watts
Installation TypeWindow (Over-the-Sill Saddle)
Special FeaturesRemote Controlled, Heating & Cooling Function, WiFi Enabled, Sleep Mode, Dehumidifier
Material TypeMetal

8. Warranty and Support

For warranty information, product registration, or technical support, please visit the official Soleus Air website or contact their customer service department.

Please retain your proof of purchase for warranty claims.

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