1. Introduction
The pTron Basspods P251+ are True Wireless Stereo (TWS) earbuds designed for audio playback and communication. They feature Bluetooth 5.1 connectivity, 12mm dynamic drivers, TruTalk AI-ENC for call noise reduction, and touch controls. This manual provides instructions for proper use, setup, and maintenance of your earbuds.

Image: pTron Basspods P251+ TWS Earbuds shown with their charging case, illustrating the product's design.
2. Package Contents
Please verify that all items are present in your package:
- pTron Basspods P251+ TWS Earbuds (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- Ear Cushions (S/M/L sizes)
- User Manual (This document)
3. Product Overview
3.1 Earbud Components
- Touch Control Area: For managing music, calls, and voice assistant.
- Microphone: For calls and voice commands, featuring TruTalk AI-ENC.
- LED Indicator: Displays status (pairing, charging, connected).
- Charging Contacts: For charging within the case.
3.2 Charging Case Components
- Earbud Charging Slots: Securely holds and charges the earbuds.
- Type-C Charging Port: For charging the case.
- Case LED Indicator: Shows charging status of the case.

Image: Visual representation of the pTron Basspods P251+ earbuds highlighting integrated touch controls, IPX4 water resistance, and the Type-C charging port on the case.
4. Setup
4.1 Initial Charging
Before first use, fully charge the earbuds and the charging case.
- Place both earbuds into the charging case. Ensure they are correctly seated.
- Connect the Type-C charging cable to the charging port on the case and to a USB power source (e.g., wall adapter, computer USB port).
- The LED indicator on the case will show charging status. Once fully charged, the indicator will change or turn off depending on the model.
- A full charge typically takes approximately 1.5 hours for the earbuds and 2 hours for the case.
4.2 Bluetooth Pairing
To connect your earbuds to a device:
- Ensure the earbuds are charged. Open the charging case lid; the earbuds will automatically power on and enter pairing mode. The LED indicator on one earbud will flash, indicating it is ready to pair.
- On your smartphone or Bluetooth-enabled device, go to the Bluetooth settings.
- Search for available devices and select "pTron TWS" (or similar name).
- Once connected, the earbud LED indicator will stop flashing. You will hear a confirmation tone.
- The earbuds will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.

Image: A smartphone screen displaying Bluetooth settings, showing 'pTron TWS' as a connected device, illustrating the 1-step pairing process for Bluetooth v5.1.
5. Operating Instructions
5.1 Touch Controls
The pTron Basspods P251+ feature intuitive touch controls on each earbud:
| Function | Action |
|---|---|
| Play/Pause Music | Single tap on either earbud |
| Next Track | Double tap on the Right earbud |
| Previous Track | Double tap on the Left earbud |
| Answer/End Call | Single tap on either earbud |
| Reject Call | Long press on either earbud |
| Activate Voice Assistant | Triple tap on either earbud |
| Switch Movie/Music Mode | Long press on the Right earbud (specific models may vary) |

Image: An illustration of the pTron Basspods P251+ earbuds demonstrating various touch control functions for music, calls, and instant voice assistant access.
5.2 TruTalk AI-ENC Call Noise Reduction
The earbuds are equipped with TruTalk AI-ENC (Environmental Noise Cancellation) technology. This feature helps to reduce ambient noise during phone calls, ensuring your voice is transmitted clearly to the other party.

Image: A diagram illustrating how Environmental Noise Cancellation (ENC) technology in the pTron Basspods P251+ filters out environmental noise to deliver a clear voice signal during calls.
5.3 Movie & Music Mode
The Basspods P251+ offer dedicated modes for optimized audio experiences:
- Music Mode: Provides a balanced audio profile for general music listening.
- Movie Mode: Reduces audio latency for a synchronized audio-visual experience, ideal for watching videos and gaming.
Refer to the touch control table for instructions on how to switch between these modes.

Image: pTron Basspods P251+ earbuds and charging case positioned next to a smartphone displaying a movie scene, illustrating the Movie & Music Mode for lag-free entertainment.
6. Maintenance
To ensure the longevity and optimal performance of your pTron Basspods P251+ earbuds:
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Ear Tips: Remove and clean the silicone ear tips periodically. You can wash them with mild soap and water, ensuring they are completely dry before reattaching.
- Charging Contacts: Gently clean the charging contacts on both the earbuds and inside the case with a dry cotton swab to prevent charging issues.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Water Resistance: The earbuds are IPX4 water-resistant, meaning they are protected against splashing water from any direction. They are not designed for submersion in water. Avoid exposing them to heavy rain or swimming.
- Temperature: Avoid exposing the earbuds to extreme temperatures (hot or cold) or high humidity.
7. Troubleshooting
If you encounter issues with your pTron Basspods P251+, refer to the following common solutions:
7.1 Earbuds Not Pairing/Connecting
- Check Battery: Ensure both earbuds and the charging case have sufficient charge.
- Bluetooth On: Verify that Bluetooth is enabled on your device.
- Distance: Make sure the earbuds are within the 10-meter Bluetooth range of your device.
- Forget Device: On your device, forget or unpair "pTron TWS" from the Bluetooth settings, then attempt to pair again.
- Reset Earbuds: Place both earbuds back into the charging case, close the lid for a few seconds, then open it again to re-initiate pairing mode.
7.2 No Sound or Low Volume
- Volume Level: Adjust the volume on both your connected device and the earbuds (if applicable via touch controls).
- Reconnection: Disconnect and reconnect the earbuds to your device.
- Ear Tip Fit: Ensure the ear tips provide a proper seal in your ear canal. Try different sizes if needed.
- Clean Earbuds: Check for any debris blocking the earbud speakers and clean them carefully.
7.3 Earbuds Not Charging
- Case Battery: Ensure the charging case itself is charged.
- Proper Placement: Verify that the earbuds are correctly seated in their charging slots.
- Clean Contacts: Clean the charging contacts on both the earbuds and the case.
- Cable/Adapter: Try a different USB Type-C cable and/or power adapter to rule out faulty accessories.
8. Specifications
Key technical specifications for the pTron Basspods P251+ TWS Earbuds:
| Feature | Detail |
|---|---|
| Model Name | Basspods P251+ |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.1 |
| Bluetooth Range | 10 Meters |
| Audio Driver Size | 12 Millimetres |
| Audio Driver Type | Dynamic Driver |
| Noise Control | Passive Noise Cancellation (Earbuds), TruTalk AI-ENC (Calls) |
| Battery Life (Combined) | Up to 50 Hours (with charging case) |
| Charging Port | USB Type-C |
| Water Resistance Level | IPX4 (Water Resistant) |
| Control Method | Touch |
| Item Weight | 38 Grams (Earbuds + Case) |
| Product Dimensions | 6.1 x 4.6 x 2.3 cm |
| Material | Acrylonitrile Butadiene Styrene (ABS), Silicone |

Image: The pTron Basspods P251+ earbuds and charging case, highlighting the 50 hours of combined playback time with the 500mAh charging case.
9. Warranty and Support
Your pTron Basspods P251+ earbuds come with a 1-year manufacturer warranty on manufacturing defects only from the date of purchase.
For customer care and support, please contact:
- Phone: 040-67138888
- Email: support@ptron.in
Manufacturer: Parude Technology (Shenzhen) Co. Ltd.
Importer: Palred Electronics Pvt. Ltd., Sy.No.1240, Kurnool Nandyal Road, Nannur Village, Kurnool, Andhra Pradesh, 518002, India





