AXAGON HMC-10HLS

AXAGON HMC-10HLS Multiport-Hub User Manual

Model: HMC-10HLS

1. Introduction

Thank you for choosing the AXAGON HMC-10HLS Multiport-Hub. This device is designed to expand the connectivity of your computer or laptop, providing a comprehensive solution for various peripherals and display needs. It integrates multiple essential ports into a single compact unit, enhancing your productivity and simplifying your workspace.

This manual provides detailed instructions for the proper installation, operation, and maintenance of your Multiport-Hub. Please read this manual thoroughly before using the device to ensure optimal performance and safety.

2. Safety Information

3. Package Contents

Please check the package for the following items:

4. Product Overview

The AXAGON HMC-10HLS Multiport-Hub features a robust design with various ports for enhanced connectivity. Below is an image illustrating the hub and its various connection points.

AXAGON HMC-10HLS Multiport-Hub showing its various ports and silver finish.

Figure 1: AXAGON HMC-10HLS Multiport-Hub. The image displays the silver-colored hub with black end caps, featuring multiple USB-A, USB-C, HDMI, RJ-45, SD, and microSD ports along its sides.

Key features and ports include:

5. Setup

  1. Connect to Host Device: Plug the integrated USB-C cable of the AXAGON HMC-10HLS Multiport-Hub into an available USB-C port on your laptop, tablet, or computer. Ensure the USB-C port on your host device supports DisplayPort Alternate Mode (Alt Mode) for video output and Power Delivery if you intend to use these features.
  2. Power Connection (Optional): If your host device requires charging or if you are connecting power-intensive peripherals, connect a USB-C Power Delivery (PD) charger (up to 100W) to the dedicated USB-C PD input port on the hub. This will pass power through to your host device and connected peripherals.
  3. Driver Installation: The hub is typically plug-and-play and does not require specific driver installations for most operating systems (Windows, macOS, Linux). If any issues arise, ensure your operating system is up to date.

6. Operating Instructions

6.1. USB Port Usage

6.2. HDMI Video Output

6.3. RJ-45 Ethernet Connection

6.4. SD/microSD Card Readers

6.5. Power Delivery (PD)

7. Maintenance

8. Troubleshooting

ProblemPossible Solution
No display output via HDMI.
  • Ensure your host device's USB-C port supports DisplayPort Alt Mode.
  • Check the HDMI cable connection at both ends.
  • Try a different HDMI cable or monitor.
  • Update your graphics drivers on your host device.
  • Adjust display settings in your operating system.
USB devices are not recognized.
  • Reconnect the hub to your host device.
  • Try connecting the USB device directly to your host device to confirm it works.
  • Ensure the hub is receiving sufficient power, especially for power-intensive USB devices.
Ethernet connection is unstable or not working.
  • Check the Ethernet cable connection.
  • Restart your router/modem and host device.
  • Verify network settings on your host device.
SD/microSD card not detected.
  • Ensure only one card (SD or microSD) is inserted at a time.
  • Reinsert the card firmly.
  • Try a different card to rule out card issues.
Power Delivery (PD) not charging.
  • Ensure your USB-C power adapter is connected to the correct PD input port on the hub.
  • Verify your power adapter is functional and provides sufficient wattage (up to 100W).
  • Check if your host device's USB-C port supports Power Delivery input.

9. Specifications

FeatureDetail
ModelHMC-10HLS
BrandAXAGON
Input InterfaceUSB-C (integrated cable)
USB Ports4x USB-A, 2x USB-C (1x Data, 1x PD)
HDMI OutputUp to 4K (3840x2160) @ 60Hz
Ethernet PortRJ-45 (Gigabit Ethernet)
Card ReadersSD, microSD (simultaneous use not supported)
Power DeliveryUp to 100W via USB-C PD port
Dimensions (L x W x H)10 x 5 x 1.3 cm (approximate, based on product data)
Weight1 kg (approximate, based on product data)

10. Warranty and Support

AXAGON products are designed and manufactured with high quality standards. For information regarding warranty terms and conditions, please refer to the warranty card included with your product or visit the official AXAGON website.

For technical support, troubleshooting assistance, or inquiries about your AXAGON HMC-10HLS Multiport-Hub, please contact AXAGON customer support through their official website or the contact information provided in your product packaging.

Please have your product model number (HMC-10HLS) and purchase details ready when contacting support.

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