AXAGON HMC-10HLS

Download PDF
Contents

AXAGON HMC-10HLS Multiport-Hub User Manual

Model: HMC-10HLS

1. Introduction

Thank you for choosing the AXAGON HMC-10HLS Multiport-Hub. This device is designed to expand the connectivity of your computer or laptop, providing a comprehensive solution for various peripherals and display needs. It integrates multiple essential ports into a single compact unit, enhancing your productivity and simplifying your workspace.

This manual provides detailed instructions for the proper installation, operation, and maintenance of your Multiport-Hub. Please read this manual thoroughly before using the device to ensure optimal performance and safety.

2. Safety Information

  • Do not expose the device to water, moisture, or extreme temperatures.
  • Avoid dropping or subjecting the device to strong impacts.
  • Do not attempt to disassemble or repair the device yourself. Refer all servicing to qualified personnel.
  • Ensure proper ventilation around the hub during operation to prevent overheating.
  • Use only compatible power adapters and cables as specified for Power Delivery (PD) functionality.

3. Package Contents

Please check the package for the following items:

  • AXAGON HMC-10HLS Multiport-Hub
  • User Manual (this document)
  • (Optional: USB-C to USB-C cable, if included with your specific package)

4. Product Overview

The AXAGON HMC-10HLS Multiport-Hub features a robust design with various ports for enhanced connectivity. Below is an image illustrating the hub and its various connection points.

AXAGON HMC-10HLS Multiport-Hub showing its various ports and silver finish.

Figure 1: AXAGON HMC-10HLS Multiport-Hub. The image displays the silver-colored hub with black end caps, featuring multiple USB-A, USB-C, HDMI, RJ-45, SD, and microSD ports along its sides.

Key features and ports include:

  • 4x USB-A Ports: For connecting standard USB devices like keyboards, mice, flash drives, etc.
  • 2x USB-C Ports: One for data transfer, one for Power Delivery (PD) input up to 100W.
  • HDMI 4K/60Hz Port: For connecting an external display, monitor, or projector with up to 4K resolution at 60Hz.
  • RJ-45 Ethernet Port: Provides a stable wired network connection.
  • SD Card Reader: For standard SD, SDHC, and SDXC memory cards.
  • microSD Card Reader: For microSD, microSDHC, and microSDXC memory cards.

5. Setup

  1. Connect to Host Device: Plug the integrated USB-C cable of the AXAGON HMC-10HLS Multiport-Hub into an available USB-C port on your laptop, tablet, or computer. Ensure the USB-C port on your host device supports DisplayPort Alternate Mode (Alt Mode) for video output and Power Delivery if you intend to use these features.
  2. Power Connection (Optional): If your host device requires charging or if you are connecting power-intensive peripherals, connect a USB-C Power Delivery (PD) charger (up to 100W) to the dedicated USB-C PD input port on the hub. This will pass power through to your host device and connected peripherals.
  3. Driver Installation: The hub is typically plug-and-play and does not require specific driver installations for most operating systems (Windows, macOS, Linux). If any issues arise, ensure your operating system is up to date.

6. Operating Instructions

6.1. USB Port Usage

  • Connect your USB-A and USB-C peripherals (e.g., external hard drives, USB flash drives, keyboards, mice) to the corresponding ports on the hub.
  • The USB 3.0 ports support data transfer speeds up to 5 Gbps.

6.2. HDMI Video Output

  • Connect an HDMI cable from the hub's HDMI port to your monitor, TV, or projector.
  • Ensure your host device's USB-C port supports DisplayPort Alt Mode.
  • The hub supports resolutions up to 4K (3840x2160) at 60Hz. For 4K@60Hz, ensure your HDMI cable and display also support this resolution and refresh rate.
  • Adjust display settings (mirror, extend) through your operating system's display preferences.

6.3. RJ-45 Ethernet Connection

  • Connect an Ethernet cable from your router or modem to the RJ-45 port on the hub.
  • This provides a stable and fast wired network connection, ideal for environments where Wi-Fi is unreliable or unavailable.

6.4. SD/microSD Card Readers

  • Insert your SD or microSD card into the corresponding slot.
  • The card will appear as a removable drive on your computer, allowing you to transfer files.
  • Do not insert both SD and microSD cards simultaneously into the hub. Only one card can be read at a time.

6.5. Power Delivery (PD)

  • The dedicated USB-C PD port allows you to charge your host device (laptop, tablet) while using the hub.
  • Connect your USB-C power adapter to this port. The hub supports up to 100W Power Delivery.
  • Note that a portion of the power may be used by the hub itself.

7. Maintenance

  • Clean the hub with a soft, dry cloth. Do not use liquid cleaners or aerosols.
  • Keep the ports free of dust and debris.
  • Store the device in a cool, dry place when not in use.

8. Troubleshooting

ProblemPossible Solution
No display output via HDMI.
  • Ensure your host device's USB-C port supports DisplayPort Alt Mode.
  • Check the HDMI cable connection at both ends.
  • Try a different HDMI cable or monitor.
  • Update your graphics drivers on your host device.
  • Adjust display settings in your operating system.
USB devices are not recognized.
  • Reconnect the hub to your host device.
  • Try connecting the USB device directly to your host device to confirm it works.
  • Ensure the hub is receiving sufficient power, especially for power-intensive USB devices.
Ethernet connection is unstable or not working.
  • Check the Ethernet cable connection.
  • Restart your router/modem and host device.
  • Verify network settings on your host device.
SD/microSD card not detected.
  • Ensure only one card (SD or microSD) is inserted at a time.
  • Reinsert the card firmly.
  • Try a different card to rule out card issues.
Power Delivery (PD) not charging.
  • Ensure your USB-C power adapter is connected to the correct PD input port on the hub.
  • Verify your power adapter is functional and provides sufficient wattage (up to 100W).
  • Check if your host device's USB-C port supports Power Delivery input.

9. Specifications

FeatureDetail
ModelHMC-10HLS
BrandAXAGON
Input InterfaceUSB-C (integrated cable)
USB Ports4x USB-A, 2x USB-C (1x Data, 1x PD)
HDMI OutputUp to 4K (3840x2160) @ 60Hz
Ethernet PortRJ-45 (Gigabit Ethernet)
Card ReadersSD, microSD (simultaneous use not supported)
Power DeliveryUp to 100W via USB-C PD port
Dimensions (L x W x H)10 x 5 x 1.3 cm (approximate, based on product data)
Weight1 kg (approximate, based on product data)

10. Warranty and Support

AXAGON products are designed and manufactured with high quality standards. For information regarding warranty terms and conditions, please refer to the warranty card included with your product or visit the official AXAGON website.

For technical support, troubleshooting assistance, or inquiries about your AXAGON HMC-10HLS Multiport-Hub, please contact AXAGON customer support through their official website or the contact information provided in your product packaging.

Please have your product model number (HMC-10HLS) and purchase details ready when contacting support.

© 2024 AXAGON. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.