1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your GeRRiT V380 Pro 4K 8MP Dual Lens PTZ Outdoor Security Camera. Please read this manual carefully before use to ensure proper functionality and safety.
The V380 Pro camera features 4K 8MP resolution with dual lenses, Pan-Tilt-Zoom (PTZ) capabilities, AI human tracking, two-way audio, and IP66 weather resistance, making it suitable for various outdoor surveillance needs.
2. Product Overview
2.1 Camera Components
The camera features dual lenses, each providing 4 million pixels for a combined 8 million pixel resolution. It includes infrared and white light LEDs for various night vision modes, dual antennas for enhanced connectivity, and a robust IP66-rated casing.
Figure 2.1: Front view of the GeRRiT V380 Pro dual-lens PTZ camera, highlighting its two lenses, LED arrays, and dual antennas.
2.2 Key Features
- Dual Lens 4K 8MP Resolution: Two 4MP lenses provide a combined 8MP image for enhanced detail.
- PTZ Control: Remotely pan 355° horizontally and tilt 90° vertically via the V380 Pro app.
- AI Motion Detection & Auto-Tracking: Automatically detects and tracks moving objects, sending alerts to your smartphone.
- Two-Way Audio: Built-in microphone and speaker allow for real-time communication.
- Multiple Night Vision Modes: Supports infrared night vision and full-color night vision.
- IP66 Weatherproof: Durable ABS plastic casing protects against water, sun, and dust.
- Flexible Connectivity: Supports Wi-Fi (2.4G only), LAN (RJ-45), and AP Hotspot connections.
- Storage Options: Supports local SD card storage (up to 128GB) and cloud storage services.
3. Setup
3.1 Unboxing and Initial Inspection
Carefully remove all components from the packaging. Verify that all items are present and undamaged. The package should include the camera unit, power adapter, and mounting accessories.
3.2 Power Connection
Connect the provided DC12V power adapter to the camera's power input port and then plug it into a standard electrical outlet. The camera will power on and initiate its self-test sequence.
3.3 App Installation (V380 Pro)
- Download the V380 Pro application from your smartphone's app store (iOS App Store or Google Play Store).
- Install the app and create a new user account if you do not already have one.
3.4 Network Connection Methods
The camera supports three primary connection methods:
Figure 3.4: Illustration of the three available connection methods for the camera: Wireless Wi-Fi, wired RJ-45, and AP Hotspot mode.
- Wireless Wi-Fi Connection:
- Ensure your Wi-Fi network is 2.4GHz. 5GHz networks are not supported.
- Open the V380 Pro app, select 'Add Device', and follow the on-screen instructions for Wi-Fi configuration.
- RJ-45 Wired Cable Connection:
- Connect an Ethernet cable from your router to the camera's RJ-45 port.
- The camera will automatically connect to the network. Add the device in the V380 Pro app by scanning for devices on the local network.
- AP Hotspot Mode Connection:
- If no Wi-Fi or wired connection is available, the camera can create its own Wi-Fi hotspot.
- Connect your smartphone directly to the camera's hotspot (usually named 'MV...' or 'V380...') in your phone's Wi-Fi settings.
- Open the V380 Pro app to access the camera. Note that this mode has a limited range (typically no more than 10 meters).
3.5 SIM Card Installation (for 4G models)
If you have the 4G version of the camera, insert a compatible 4G SIM card into the designated slot. Ensure the camera is powered off before inserting or removing the SIM card.
3.6 SD Card Installation
The camera supports a Micro SD card up to 128GB for local video storage. Locate the SD card slot (often under a protective cover) and insert the card with the contacts facing the correct direction. Ensure the camera is powered off before inserting or removing the SD card.
4. Operating the Camera
4.1 Remote PTZ Control
Once connected, use the V380 Pro app to remotely control the camera's pan and tilt functions. The camera can pan 355° horizontally and tilt 90° vertically, allowing you to cover a wide area without blind spots.
Figure 4.1: Remote control of the camera's pan (355°) and tilt (90°) functions via the V380 Pro mobile application.
4.2 AI Motion Detection and Auto-Tracking
Enable AI motion detection in the app settings. When a moving object (person, vehicle, animal) is detected, the camera will automatically track its movement, record video, and send an alert notification to your smartphone.
Figure 4.2: The camera's AI auto-tracking feature detecting a person and triggering a motion detection alarm notification on a smartphone.
4.3 Two-Way Audio Communication
The integrated microphone and speaker allow for two-way audio. You can listen to the camera's surroundings and speak through the camera using the V380 Pro app, enabling direct communication with individuals near the camera.
Figure 4.3: Demonstrating two-way audio, allowing a user to speak to someone at the door through the camera via the mobile app.
4.4 Night Vision Modes
The camera offers clear night vision capabilities with multiple options:
- Infrared Night Vision: Provides black and white images in complete darkness.
- Color Night Vision: Utilizes white light LEDs to provide full-color images even in low-light conditions.
4.5 Remote Access (P2P/Multi-User)
P2P technology allows you to view live footage and recorded events from your smartphone or tablet from anywhere with an internet connection. You can also share camera access with family members through the V380 Pro app.
4.6 Video Recording and Storage
The camera supports continuous recording or event-triggered recording to either a local Micro SD card (up to 128GB) or a cloud storage service. Cloud storage requires a subscription for continuous use.
5. Maintenance
5.1 Cleaning the Camera
Periodically clean the camera lens and casing with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the lens or finish. Ensure the camera is powered off before cleaning.
5.2 Weather Resistance (IP66)
The camera is rated IP66, meaning it is protected against dust ingress and powerful water jets. This makes it suitable for outdoor use in various weather conditions, including rain, snow, and wind.
Figure 5.2: The camera's IP66 rating ensures protection against various weather conditions, including rain, snow, and wind.
5.3 Firmware Updates
Check the V380 Pro app regularly for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not connecting to Wi-Fi | Incorrect Wi-Fi password; 5GHz Wi-Fi network; camera too far from router. | Verify password. Ensure router is broadcasting 2.4GHz Wi-Fi. Move camera closer to router or use wired connection. |
| No video recording to SD card | SD card full or faulty; incorrect recording settings. | Check SD card status in app. Format or replace SD card. Verify recording settings (e.g., continuous, event-triggered). |
| Motion detection alerts not received | Motion detection disabled; app notifications turned off; network issues. | Enable motion detection in app. Check phone notification settings. Ensure stable internet connection. |
| Two-way audio not working | Microphone/speaker muted in app; network latency. | Check audio settings in V380 Pro app. Ensure stable network connection. |
| Camera offline | Power loss; network disconnection. | Check power supply. Verify router and internet connection. Restart camera. |
7. Specifications
- Brand: GeRRiT
- Model: GeRRiT (V380 Pro series)
- Resolution: 4K 8MP (Dual 4MP Lenses)
- Pan/Tilt Range: Pan 355°, Tilt 90°
- Connectivity: 2.4GHz Wi-Fi, RJ-45 Ethernet, 4G SIM (optional), AP Hotspot
- Storage: Micro SD Card (up to 128GB), Cloud Storage
- Audio: Two-Way Audio (Built-in Microphone & Speaker)
- Night Vision: Infrared Night Vision, Full-Color Night Vision
- Weather Resistance: IP66
- Power Input: DC12V
- Power Consumption: 50 Watts
- Dimensions (Package): 3 x 2 x 1 cm
- Weight (Item): 500 g
8. Warranty and Support
For warranty information, please refer to the terms and conditions provided at the point of purchase or contact your retailer. For technical support, troubleshooting assistance, or further inquiries, please contact GeRRiT customer service through the contact information provided with your product or on the official GeRRiT website.
