1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Bobrick Automatic Roll Paper Towel Dispenser, Model B-29744. Designed for commercial restrooms, this semi-recessed dispenser offers a hygienic, no-touch solution for paper towel dispensing. Its durable stainless steel construction ensures long-lasting performance in high-traffic environments.
2. Safety Information
Please read all safety instructions before installing or operating the dispenser. Failure to follow these instructions may result in property damage or personal injury.
- Ensure power is disconnected before installation or servicing.
- Installation should be performed by qualified personnel in accordance with local building codes and regulations.
- Do not expose the dispenser to excessive moisture or direct water spray.
- Use only specified paper towel rolls and power sources (4 "D" cell batteries or compatible AC adapter).
- Keep hands clear of the dispensing mechanism during operation.
3. Product Features
The Bobrick B-29744 dispenser is equipped with advanced features for optimal performance and hygiene:
- Touchless Hygienic Dispensing: Features a fully automatic, no-touch sensor for a germ-free experience. Adjustable towel lengths (10", 12", or 14") allow users to control paper usage, reducing waste.

Image: A hand activating the sensor to dispense a paper towel from the bottom of the dispenser.
- Premium Stainless Steel Durability: Constructed from heavy-gauge, Type-304 stainless steel with a satin finish, ensuring long-lasting durability and resistance to wear. Includes a flush lock and full-length piano hinge for security.

Image: A visual breakdown highlighting the heavy-gauge Type-304 stainless steel construction of both the cabinet and the door, emphasizing durability.
- Flexible Power Options: Operates on either 4 "D" cell alkaline batteries (not included) or an optional AC adapter (sold separately).

Image: The dispenser shown alongside an AC adapter and four "D" cell batteries, indicating power options.
- Intuitive LED Indicator: A built-in LED light indicates the dispenser’s status: flashing green when ready, red when the paper roll is low, and alternating red/green for low battery alerts.

Image: A diagram illustrating the dispenser's LED light, showing green for "Ready to dispense", red for "Not ready or in need of service", and alternating red/green for "Low battery".
- Universal Paper Roll Compatibility: Accommodates universal, non-perforated paper rolls up to 8" in diameter and 8" wide. The stub roll feature ensures full utilization of each roll.

Image: An open view of the dispenser's interior, showing a large paper towel roll loaded and ready for use.
4. Setup and Installation
The Bobrick B-29744 is a semi-recessed unit requiring a specific wall opening for proper installation.
4.1 Wall Opening Requirements
A rough wall opening of 13" W x 16" H is required. Refer to the technical specifications diagram for precise measurements and mounting hole locations.

Image: A detailed technical drawing showing the dimensions and mounting points for the semi-recessed installation of the dispenser.
4.2 Power Supply
The unit can be powered by four (4) "D" cell alkaline batteries or an optional AC adapter (sold separately). Ensure the chosen power source is correctly installed before use.
- Battery Installation: Open the dispenser door using the provided key. Locate the battery compartment and insert four "D" cell batteries, observing polarity.
- AC Adapter Connection: If using an AC adapter, connect it to the designated inlet.
4.3 Retrofit Kit (Optional)
For installations replacing older models, a retrofit kit (29744-135) is available. This kit allows the installation of the new, smaller unit into larger existing wall openings, simplifying upgrades without extensive wall modifications.
5. Operating Instructions
5.1 Dispensing Paper Towels
The dispenser operates automatically via an electronic sensor. Simply place your hands under the dispensing opening. The LED guide light will direct you to the activation zone. The dispenser will then dispense a pre-set length of paper towel.
5.2 Adjusting Towel Length
The towel length can be adjusted to 10", 12", or 14" to suit user preference and minimize waste. Refer to the internal mechanism instructions (typically found inside the dispenser door) for specific adjustment procedures.
6. Maintenance
6.1 Loading Paper Towels
- Unlock and open the dispenser door using the provided key.
- Remove any remaining stub roll.
- Place a new universal, non-perforated paper roll (up to 8" diameter and 8" wide) onto the spindle.
- Feed the leading edge of the paper towel through the dispensing mechanism as indicated by internal guides.
- Close and lock the dispenser door.
6.2 Battery Replacement
When the LED indicator alternates red and green, it signifies low battery power. Replace all four "D" cell batteries simultaneously to ensure optimal performance.
6.3 Cleaning
Clean the satin-finish stainless steel exterior with a soft cloth and a mild, non-abrasive cleaner. Avoid harsh chemicals or abrasive materials that could damage the finish. Regularly wipe down the sensor area to ensure proper operation.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dispenser not dispensing. | No paper roll, paper jammed, low batteries, sensor obstructed. | Check paper roll. Clear any paper jams. Replace batteries. Clean sensor area. |
| LED indicator flashing red. | Paper roll low or empty. | Replace paper roll. |
| LED indicator alternating red/green. | Low battery power. | Replace all four "D" cell batteries. |
| Towel length is inconsistent. | Internal mechanism issue or incorrect paper type. | Ensure correct paper type is used. Consult manufacturer for service if problem persists. |
8. Specifications
| Attribute | Detail |
|---|---|
| Model Number | B-29744 (Item model number: 29744) |
| Brand | Bobrick |
| Material | Type-304 Stainless Steel |
| Finish | Satin Finish |
| Mounting Type | Semi-Recessed Wall Mount |
| Product Dimensions | 18.38"L x 16"W |
| Rough Wall Opening | 13" W x 16" H |
| Item Weight | 15 Pounds |
| Power Options | 4 "D" Cell Alkaline Batteries (not included) or AC Adapter (sold separately) |
| Compatible Paper Rolls | Universal, non-perforated, up to 8" diameter and 8" wide |
| UPC | 716954009685 |
9. Warranty and Support
For specific warranty information and technical support, please contact Bobrick Washroom Equipment, Inc. directly. Details regarding product warranties are typically provided with the purchase documentation or can be found on the official Bobrick website.
Manufacturer: Bobrick - Geneva
Website: www.bobrick.com (Please refer to the official Bobrick website for the most current contact and support information.)





