Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HP 2024 Business Tower Desktop PC (Model hp 290). Please read this manual thoroughly before using your new computer to ensure proper operation and to maximize its performance and longevity.
Image: HP 2024 Business Tower Desktop PC, front view.
Setup
Unpacking and Initial Inspection
- Carefully remove the computer and all accessories from the packaging.
- Verify that all components are present: HP Business Tower Desktop, HP 125 Wired Keyboard, HP 125 Wired Mouse, power cord, and any documentation.
- Inspect the computer for any physical damage. If damage is found, contact your vendor immediately.
Connecting Peripherals
Connect your monitor, keyboard, mouse, and other devices to the appropriate ports on the desktop tower.
Image: Front panel of the HP Business Tower Desktop PC. Features include (1) Slim-height Bay for optical disk drive (optional), (2) Power Button, (3) Combo jack (Headphone/Microphone), and (4) SuperSpeed USB 5Gbps signaling rate ports (4 ports visible).
Image: Rear panel of the HP Business Tower Desktop PC. Ports include (1) Audio Line out, (2) Audio Line in, (3) Standard lock slot, (4) VGA Port, (5) HDMI Port, (6) Connector (4) USB 2.0 ports (as labeled on image), (7) RJ-45 Network port, (8) Serial port (optional), (9) Integrated accessories cable lock, (10) Power Cord Connector, and (11) Padlock Loop.
Connecting the Keyboard and Mouse
The included HP 125 Wired Keyboard and Mouse connect via USB. Plug the USB cables from the keyboard and mouse into any available USB ports on the desktop tower.
Image: HP 125 Wired USB Keyboard and Mouse Combo, black color.
Connecting Monitors
This desktop supports two monitors. Connect your primary monitor to the HDMI port and a secondary monitor to the VGA port on the rear of the computer. Ensure your monitors are powered on.
Power Connection
Connect the power cord to the power connector on the rear of the desktop tower, then plug the other end into a grounded electrical outlet.
Operating Instructions
Powering On and Off
- To Power On: Press the power button located on the front panel of the desktop tower.
- To Power Off: Click the Start button in Windows 11, then select Power > Shut down. Do not unplug the computer directly without proper shutdown to prevent data loss.
- Sleep Mode: Click the Start button, then select Power > Sleep.
Windows 11 Pro Operating System
Your HP Business Tower Desktop comes pre-installed with Windows 11 Pro (64-bit). Follow the on-screen instructions for initial setup, including creating a user account and connecting to a network.
Network Connectivity (Wi-Fi and Ethernet)
- Wi-Fi: The desktop features built-in Wi-Fi (802.11ac). To connect, click the Wi-Fi icon in the taskbar, select your network, enter the password, and click Connect.
- Ethernet: For a wired connection, plug an Ethernet cable into the RJ-45 network port on the rear of the computer.
Image: HP Business Tower Desktop PC highlighting its built-in Wi-Fi capability.
Using the DVD-RW Drive
The integrated DVD-RW drive allows you to read and write CDs and DVDs. To open the drive tray, press the eject button on the drive. Insert a disc and gently push the tray back in. Windows will typically detect the disc automatically.
Maintenance
Cleaning Your Desktop
- Always power off and unplug the computer before cleaning.
- Use a soft, lint-free cloth slightly dampened with water or a mild cleaning solution to wipe exterior surfaces.
- Avoid spraying liquids directly onto the computer.
- Use compressed air to clear dust from vents and ports periodically.
Software Updates
Regularly update your Windows operating system and drivers to ensure optimal performance and security. Access Windows Update through the Settings menu.
Data Backup
It is recommended to regularly back up your important data to an external drive or cloud storage to prevent data loss.
Troubleshooting
If you encounter issues with your HP Business Tower Desktop, refer to the following common troubleshooting steps:
- No Power: Ensure the power cord is securely connected to both the computer and the electrical outlet. Check if the outlet is functional.
- No Display: Verify that the monitor is powered on and correctly connected to the desktop's HDMI or VGA port. Try connecting to a different monitor if available.
- Peripheral Not Working: Ensure the keyboard, mouse, or other USB devices are properly plugged into a functional USB port. Try a different USB port.
- Slow Performance: Close unnecessary applications. Check for background processes that might be consuming resources. Ensure Windows and drivers are up to date.
- DVD Drive Issues: Ensure the disc is clean and inserted correctly. If the drive is not detected, check device manager in Windows.
For more advanced troubleshooting or persistent issues, please visit the official HP support website or contact HP customer service.
Specifications
| Feature | Detail |
|---|---|
| Model | HP 2024 Business Tower Desktop (hp 290) |
| Processor | 12th Gen Intel Core i3-12100 (up to 4.3 GHz, 4 cores, 8 threads) |
| RAM | 32 GB DDR4 |
| Storage | 512 GB SSD + 1 TB HDD (Total 1.5 TB) |
| Graphics | Intel UHD Graphics (Integrated) |
| Operating System | Windows 11 Pro, 64-bit |
| Optical Drive | HP 9.5 mm Slim DVD-Writer (DVD+RW) |
| Front Ports | 2 x USB Type-A 10Gbps, 4 x USB Type-A 5Gbps, 1 x Headphone / microphone combo jack |
| Rear Ports | 2 x USB Type-A, 1 x VGA, 1 x Ethernet Port (RJ-45), 1 x HDMI 1.4b, 1 x Power connector, 1 x Line In Port, 1 x Line Out Port |
| Connectivity | Wi-Fi (802.11ac), Bluetooth |
| Keyboard & Mouse | HP 125 Wired Keyboard (UK QWERTY) and HP 125 Wired Mouse (Included) |
| Dimensions (L x W x H) | 11.92 x 6.10 x 13.27 inches (approx. 30.28 x 15.49 x 33.70 cm) |
| Weight | Starts at 10.5 lbs (approx. 4.76 kg) |
Image: Dimensions of the HP Business Tower Desktop PC, showing approximate measurements of 6.12 inches width, 13.28 inches height, and 11.97 inches depth.
Warranty and Support
Product Warranty
Your HP Business Tower Desktop PC is covered by a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your product or visit the official HP website. Keep your proof of purchase for warranty claims.
Technical Support
For technical assistance, driver downloads, or further support, please visit the official HP Support website. You can find detailed information, FAQs, and contact options there.
Official HP Store: HP Store on Amazon