TP-Link Tapo P400M Matter Outdoor Smart Plug Instruction Manual

1. Introduction

The Tapo P400M is a Matter-Certified Smart WiFi Outdoor Plug designed for seamless integration with various smart home platforms. This device features two individually controlled outlets, allowing for independent management of connected devices via voice commands or the Tapo app. Its robust IP65 weather resistance ensures durability in outdoor environments, while a dual-antenna configuration provides stable and reliable Wi-Fi connectivity over extended distances.

Figure 1: Front view of the Tapo P400M Smart Outdoor Plug.

2. Package Contents

Verify that all items are present in your package:

• 1x Smart Outdoor Plug with 6-Inch Cable
• 1x Clamp and Screw
• 1x Quick Start Guide

3. Product Overview

The Tapo P400M features a compact design with two independent outlets. Each outlet is equipped with a protective cover to enhance weather resistance when not in use. The device also includes physical buttons for manual control and LED indicators to show the status of each plug.

Figure 2: Close-up view of the two independent outlets with protective covers.

Figure 3: The Tapo P400M features two independent outlets for individual control.

The integrated power cable is designed for durability and includes a right-angle plug for convenient installation in various outdoor receptacles. The device's housing is constructed from UL94-V0 flame-retardant PC material, ensuring safety and longevity.

4. Setup

4.1 Initial Installation

1. Choose a Location: Select an outdoor location with good Wi-Fi coverage. The device is IP65 rated for weather resistance, but it is recommended to install it with the outlets facing downwards to prevent water accumulation.
2. Mount the Device: Securely attach the smart plug to a wall outlet using the included mounting clamp and screw. This ensures stability, especially when plugging and unplugging devices.
3. Plug In: Connect the smart plug to a standard 125V AC outdoor receptacle.

4.2 App Setup and Pairing

1. Download the Tapo App: Scan the QR code on the device or in the Quick Start Guide, or search for 'Tapo' in your mobile app store (Apple App Store or Google Play Store).
2. Create an Account: Follow the in-app instructions to create a Tapo account or log in if you already have one.
3. Add Device: In the Tapo app, tap the '+' icon to add a new device. Select your Tapo P400M from the list.
4. Connect to Wi-Fi: Follow the app's prompts to connect the smart plug to your 2.4GHz Wi-Fi network. Ensure your phone is connected to the same 2.4GHz network during setup.
5. Matter Integration: As a Matter-certified device, the Tapo P400M can be easily integrated with other Matter-compatible smart home platforms such as Apple Home, Amazon Alexa, Google Home, and Samsung SmartThings. Follow the specific instructions within your preferred smart home app to add the device using the Matter pairing code provided in the Tapo app or on the device itself.

Figure 4: The Tapo P400M supports Matter for broad smart home compatibility.

5. Operating the Smart Plug

5.1 Manual Control

Each outlet on the Tapo P400M has a dedicated physical button on the top of the device. Pressing these buttons will manually toggle the power for the corresponding outlet (Plug 1 or Plug 2) on or off. LED indicators next to each button will show the current status (on/off).

5.2 App Control

Using the Tapo app, you can control each outlet individually from anywhere with an internet connection. The app allows you to:

• Turn outlets on/off remotely.
• Set schedules and timers for automated operation.
• Monitor energy usage (if supported by the app version).

Figure 5: Example of setting schedules via the Tapo app for outdoor devices.

5.3 Voice Control

Integrate your Tapo P400M with compatible voice assistants like Amazon Alexa, Google Assistant, or Apple Home. Once linked, you can use voice commands to control your connected devices. For example:

• "Alexa, turn on Backyard Light 1."
• "Hey Google, turn off Patio Fan."
• "Hey Siri, activate Outdoor Scene."

Figure 6: Voice control with smart assistants for connected devices.

6. Maintenance

To ensure optimal performance and longevity of your Tapo P400M Smart Outdoor Plug, follow these maintenance guidelines:

• Cleaning: Periodically wipe the device with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the device is unplugged before cleaning.
• Inspect Connections: Regularly check the power cable and connected device plugs for any signs of wear, damage, or loose connections.
• Environmental Conditions: While IP65 rated, avoid submerging the device in water or exposing it to extreme conditions beyond its specified operating temperature range (-4°F to 122°F / -20°C to 50°C).

7. Troubleshooting

7.1 Device Not Connecting to Wi-Fi

• Ensure your Wi-Fi router is broadcasting a 2.4GHz network. The Tapo P400M does not support 5GHz Wi-Fi.
• Verify the smart plug is within range of your Wi-Fi router. Dual antennas provide extended range, but obstacles can reduce signal strength.
• Restart your Wi-Fi router and the smart plug.
• Perform a factory reset on the smart plug (refer to the Quick Start Guide for instructions) and attempt setup again.

7.2 Voice Control Not Working

• Confirm that the Tapo skill/service is enabled in your smart assistant app (Alexa, Google Home, Apple Home).
• Ensure the smart plug is properly linked to your smart assistant account.
• Use the exact device names configured in your smart home app.

7.3 Outlets Not Responding

• Check if the device is powered on and the LED indicators are lit.
• Ensure the connected appliance is working correctly by plugging it into a standard outlet.
• Verify that the total wattage of connected devices does not exceed the maximum rating of 1800W.

8. Specifications

9. Warranty and Support

For warranty information, technical support, and additional resources, please visit the official TP-Link Tapo website or contact customer support using the details below:

• Phone Support: (866) 225-8139
• Product Website: myproducts.tp-link.com/us
• Email Support: support.USA@tp-link.com

Please retain your proof of purchase for warranty claims.