Introduction
Thank you for choosing the ACS APG8201 PINhandy 1 OTP Generator. This device is designed to provide secure One-Time Passwords (OTPs) for enhanced authentication in various applications. This manual provides essential information for the proper setup, operation, and maintenance of your OTP generator. Please read this manual thoroughly before using the device to ensure optimal performance and safety.
Safety Information
- Keep the device away from water and excessive moisture.
- Do not expose the device to extreme temperatures or direct sunlight.
- Avoid dropping or subjecting the device to strong impacts.
- Do not attempt to disassemble or repair the device yourself. Refer to qualified service personnel.
- Dispose of the device and its battery according to local regulations.
Package Contents
Please check the package contents upon unboxing. If any items are missing or damaged, contact your vendor immediately.
- 1 x ACS APG8201 PINhandy 1 OTP Generator
- 1 x USB Cable (for power/connection)
- 1 x Quick Start Guide (this document serves as the full manual)
Image: The ACS APG8201 PINhandy 1 OTP Generator, a compact device featuring a display screen, a numeric keypad, and function buttons. A USB cable is shown connected to the device.
Setup
Initial Power-Up
- Connect the provided USB cable to the micro-USB port on the OTP generator.
- Connect the other end of the USB cable to a powered USB port on a computer or a USB wall adapter.
- The device display should light up, indicating it is receiving power.
Driver Installation (if applicable)
For certain applications, a driver may be required for the device to communicate with your computer. Refer to the software documentation provided by your service provider for driver installation instructions. Typically, modern operating systems may automatically install necessary drivers.
Operating Instructions
Generating an OTP
- Ensure the device is powered on.
- Press the designated OTP generation button (often labeled "OK" or a specific function key, refer to your service provider's instructions for the exact button).
- If prompted, enter your PIN using the numeric keypad. Press "OK" to confirm.
- The display will show the generated One-Time Password.
- Enter this OTP into the required application or website within the specified time limit.
PIN Management
PIN management functions (e.g., changing PIN) are typically initiated through the service provider's application or website, which then interacts with the device. Follow the on-screen prompts from your service provider.
Maintenance
Cleaning the Device
- Use a soft, dry, lint-free cloth to clean the exterior of the device.
- Do not use abrasive cleaners, solvents, or aerosol sprays.
- Avoid getting moisture into any openings.
Storage
When not in use, store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | No power supply or faulty USB cable. | Ensure USB cable is securely connected to a powered USB port. Try a different USB port or cable. |
| OTP not accepted. | Incorrect PIN, time synchronization issue, or expired OTP. | Verify the PIN entered. Ensure your system's time is synchronized. Generate a new OTP. Contact your service provider for time synchronization issues. |
| Display is blank or unreadable. | Device malfunction or low power. | Ensure adequate power supply. If problem persists, contact support. |
Specifications
| Feature | Detail |
|---|---|
| Model | APG8201-CAC |
| Brand | ACS |
| Connectivity | USB |
| Function | One-Time Password (OTP) Generation |
| Dimensions | (Refer to product packaging or official ACS website for exact dimensions) |
| Operating Temperature | (Refer to product packaging or official ACS website) |
Warranty and Support
ACS products typically come with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official ACS website. For technical support, product inquiries, or warranty claims, please contact your point of purchase or visit the official ACS support portal.
Official ACS Website: www.acs.com.hk
Note: Support contact information may vary by region.
