KAGO 2-Port VGA KVM Switch User Manual

1. Introduction

The KAGO 2-Port VGA KVM Switch allows two computers to share a single VGA monitor, a USB keyboard, a USB mouse, and up to three additional USB 2.0 devices such as printers, scanners, or USB drives. This device is designed to streamline your workspace by eliminating the need for multiple peripherals for each computer, providing a clean and efficient setup.

This manual provides detailed instructions for the installation, operation, and maintenance of your KAGO 2-Port VGA KVM Switch.

Figure 1: KAGO 2-Port VGA KVM Switch with included cables and desktop controller.

2. Product Features

• 2-Port VGA KVM Functionality: Connects two computers to one VGA monitor, one USB keyboard, and one USB mouse.
• Integrated USB 2.0 Hub: Shares three additional USB 2.0 devices (e.g., printer, scanner, USB drive) between the two connected computers.
• High Resolution Support: Supports video resolutions up to 1920x1440, including ultra-wide screen displays.
• Driver-Free Operation: Plug and Play functionality, no software drivers required for installation.
• Broad OS Compatibility: Compatible with Windows 11/10/8/7/Vista/XP, Mac OS X, DOS, Android, Linux, and Chrome OS.
• Dual Switching Methods: Switch between computers using the push button on the KVM unit or the included desktop controller.
• Dedicated KVM Cables: Includes specialized VGA KVM cables that combine VGA and USB connections for simplified setup.

3. Package Contents

Please verify that all items are present and in good condition upon opening the package:

• 1 x KAGO 2-Port VGA KVM Switch Unit
• 2 x KVM VGA Cables (integrated VGA and USB 2.0)
• 1 x Desktop Controller
• 1 x User Guide (this document)

4. Setup and Installation

Follow these steps to set up your KAGO 2-Port VGA KVM Switch:

1. Power Off Computers: Ensure both computers you intend to connect are powered off before beginning the installation.
2. Connect Monitor: Connect your VGA monitor to the 'Output' VGA port on the KVM Switch.
3. Connect Keyboard and Mouse: Plug your USB keyboard and USB mouse into the dedicated USB ports on the KVM Switch (usually labeled with keyboard and mouse icons or USB 1 and USB 2).
4. Connect Additional USB Devices: Connect any other USB 2.0 devices (e.g., printer, scanner, USB drive) to the remaining USB 2.0 ports on the KVM Switch (e.g., USB 3).
5. Connect KVM Cables to Computers: For each computer, take one of the provided KVM VGA cables. Plug the VGA connector and the USB 2.0 connector of the cable into the corresponding VGA and USB ports on your computer. The USB connection powers the KVM switch and transfers USB data, while the VGA connection handles video. The other end of this cable (VGA Male only) connects to the 'PC1' or 'PC2' VGA input on the KVM Switch.
6. Connect Desktop Controller: Plug the desktop controller into its dedicated port on the KVM Switch. This allows for remote switching.
7. Power On Computers: Once all connections are secure, power on your computers. The KVM switch will draw power from the USB connections.

Figure 2: Connection Diagram for KVM Switch.

Figure 3: Example KVM Switch Setup with two computers.

5. Operating Instructions

The KAGO 2-Port VGA KVM Switch offers two convenient methods for switching between connected computers:

• Manual Push Button: Press the 'Select' button located on the top of the KVM switch unit to toggle between PC1 and PC2. An LED indicator will illuminate to show which computer is currently active.
• Desktop Controller: Use the external desktop controller for convenient switching without reaching for the KVM unit. Simply press the button on the controller to switch between PC1 and PC2. This method helps keep your desktop tidy.

Figure 4: Switching methods: Push Button and Desktop Controller.

The KVM switch is designed for broad operating system compatibility, including Windows, Mac OS, Linux, Android, and MS-DOS, ensuring a seamless experience across different platforms.

Figure 5: Operating System Compatibility.

6. Maintenance

To ensure the longevity and optimal performance of your KAGO 2-Port VGA KVM Switch, follow these simple maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the exterior of the KVM switch. Avoid using liquid cleaners or abrasive materials, as they may damage the surface or internal components.
• Ventilation: Ensure the KVM switch is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
• Cable Management: Keep cables organized and untangled to prevent damage and ensure proper signal transmission. Avoid sharp bends or excessive pulling on the cables.
• Storage: If storing the device for an extended period, disconnect all cables and store it in a cool, dry place away from direct sunlight and extreme temperatures.

7. Troubleshooting

If you encounter issues with your KAGO 2-Port VGA KVM Switch, please refer to the following common troubleshooting steps:

• No Display/Flickering Screen:
  • Ensure all VGA cables are securely connected to both the KVM switch and the computers/monitor.
  • Verify that the monitor is powered on and set to the correct input source.
  • Try reducing the display resolution on your computer, especially if using an ultra-wide monitor, to see if it resolves the issue.
• Keyboard/Mouse Not Responding:
  • Ensure the USB cables from the KVM switch are securely connected to the USB ports on your computers.
  • Try refreshing the keyboard and mouse drivers on each PC after connecting to the KVM. This can often resolve recognition issues.
  • If using a wireless keyboard/mouse, ensure the receiver is plugged directly into the KVM's dedicated keyboard/mouse USB port and is within the recommended working range (within 1m/3.3ft for a single USB device, or 0.3m/0.98ft for multiple USB devices).
  • Some high-power USB devices may require more power than a single computer's USB port can provide through the KVM. If USB devices stop working, ensure both connected computers are powered on, or try connecting fewer power-hungry USB devices.
• "Device Not Recognized" Error (Windows):
  • This error often indicates a USB connection issue. Re-plug the USB cable from the KVM to the computer.
  • Ensure your computer's USB drivers are up to date.
  • Note that this KVM switch is not compatible with host devices that only have USB-C ports and no USB-A ports, nor is it supported for use with docking stations.
• Switching Issues:
  • Verify that the desktop controller cable is fully inserted into its port on the KVM switch.
  • Ensure the KVM switch has adequate power, which is supplied via the USB connections from the computers.

If you continue to experience issues after following these steps, please contact technical support through Amazon for further assistance.

8. Specifications

Figure 6: KVM Switch Dimensions.

9. Warranty and Support

Your KAGO 2-Port VGA KVM Switch is backed by a standard return policy. For specific details regarding returns or replacements, please refer to the purchase platform's return policy, which typically allows for returns within 30 days of purchase.

For any technical questions, troubleshooting assistance beyond this manual, or warranty inquiries, please contact the manufacturer's technical support team through Amazon. They are available to provide further guidance and resolve any issues you may encounter during use.