1. Introduction
Thank you for choosing the URBAN Zoom 02 Smartwatch. This manual provides essential information for setting up, operating, and maintaining your device. Please read it carefully to ensure optimal performance and longevity of your smartwatch.
2. What's in the Box
Upon opening your URBAN Zoom 02 Smartwatch package, you should find the following items:
- 1 x URBAN Zoom 02 Smartwatch
- 1 x User Manual (this document)
- 1 x Warranty Card
Video Description: This video provides a brief overview of the URBAN Zoom 02 Smartwatch, showcasing its design, available color options (Indigo Blue, Forest Green, Beige, Yellow, Burgundy Purple, Fiery Orange, Cobalt Blue, Steel Grey, Black), key features like the 1.96-inch Infinite Display, health monitoring, Bluetooth calling, multi-sports modes, and the contents of the product box including the smartwatch, user manual, and warranty card.
3. Getting Started
3.1. Charging the Smartwatch
Before initial use, fully charge your URBAN Zoom 02 Smartwatch. Connect the charging cable to the charging port on the back of the smartwatch and plug the USB end into a compatible power adapter (not included) or a computer's USB port. The watch display will indicate charging status.
3.2. Powering On/Off
- To Power On: Press and hold the side button until the URBAN logo appears.
- To Power Off: Press and hold the side button, then select 'Power Off' on the screen.
3.3. App Installation and Pairing
To unlock the full potential of your smartwatch, download the companion app on your smartphone. Search for the official URBAN app in your device's app store (Google Play Store for Android). Once installed:
- Enable Bluetooth on your smartphone.
- Open the URBAN app and follow the on-screen instructions to create an account or log in.
- Select 'Add Device' or 'Pair New Device' within the app.
- The app will search for your URBAN Zoom 02. Select it from the list of available devices.
- Confirm the pairing request on both your smartphone and smartwatch.
4. Key Features
4.1. Display
The URBAN Zoom 02 features a vibrant 1.96-inch Infinite Display with 550 NITS brightness, offering clear visuals and intuitive touch navigation.

Image Description: A close-up view of the URBAN Zoom 02 Smartwatch display, highlighting its bright 1.96-inch HD Fluid Display with 550 NITS brightness, showing a vibrant image.
4.2. Bluetooth Calling
Stay connected directly from your wrist. The smartwatch supports Bluetooth calling with an inbuilt speaker and microphone, allowing you to make and receive calls, access a dialer pad, and manage your address book.

Image Description: Two URBAN Zoom 02 Smartwatches are shown. One displays a dialer pad and address book, while the other shows an incoming call from 'Mom', illustrating the advanced Bluetooth calling functionality with premium speaker and mic.
4.3. Health Monitoring
Prioritize your well-being with the integrated Health Suite, offering comprehensive tracking for various health metrics:
- Heart Rate Monitoring: Continuously track your heart rate.
- Blood Pressure Monitoring: Monitor your blood pressure levels.
- SpO2 Monitoring: Measure your blood oxygen saturation.
- Sleep Monitoring: Analyze your sleep patterns for better rest.

Image Description: Two URBAN Zoom 02 Smartwatches are displayed, one showing a heart rate reading of '098 BPM' and the other showing a blood oxygen level of '098 %', indicating the health tracking capabilities.
4.4. Activity Tracking & Sports Modes
The smartwatch is built for activity, tracking your steps, calories burnt, and offering over 100 sports modes for accurate workout monitoring. It is also IP68 rated for water and dust resistance.
- Steps Counts: Track your daily steps.
- Calories Burnt: Monitor calorie expenditure.
- 100+ Sports Modes: Tailor tracking for various physical activities.
- IP68 Rated: Water and dust resistant for durability.

Image Description: The URBAN Zoom 02 Smartwatch screen shows 'Steps Counts', 'Steps 0%', '2.1 Km', and 'Calories' with a flame icon. Below, icons represent over 100 sports modes, emphasizing its activity tracking features.
4.5. Smart Functions & Customization
Enhance your daily experience with smart features and personalization options:
- AI Voice Assistant: Control your watch and access information using voice commands.
- Built-in Games: Enjoy casual games directly on your wrist.
- Alarm & Notification Center: Receive timely alerts and notifications from your smartphone.
- Weather Updates: Get current weather information.
- Rotating Crown Function: Navigate menus and adjust settings with ease using the physical rotating crown.
- Split Screen Functionality: Access multiple apps or information simultaneously.
- 100+ Cloud Based Watch Faces: Personalize your smartwatch daily with a wide selection of watch faces.

Image Description: The URBAN Zoom 02 Smartwatch shows its split-screen functionality, displaying weather information on one side and time/date on the other. An arrow indicates the use of the rotating crown for navigation.

Image Description: Three URBAN Zoom 02 Smartwatches are lined up, each displaying a different watch face, emphasizing the availability of over 100+ cloud-based watch faces for personalization.
5. Basic Operation
5.1. Navigating the Interface
- Swipe Up/Down: Scroll through menus and notifications.
- Swipe Left/Right: Access quick panels or different widgets.
- Tap: Select an item or open an application.
- Press Side Button: Return to the home screen or access the app list.
- Rotate Crown: Scroll through lists or zoom in/out (where applicable).
5.2. Accessing Features
Specific features like health monitoring, sports modes, and calling can be accessed directly from the app list or through dedicated widgets on the home screen. Refer to the on-screen prompts for detailed usage of each feature.
6. Maintenance
- Cleaning: Wipe the smartwatch and strap regularly with a soft, dry cloth. For stubborn dirt, use a slightly damp cloth and dry thoroughly.
- Water Resistance: The URBAN Zoom 02 is IP68 rated, meaning it is resistant to dust and can withstand immersion in water up to 1.5 meters for 30 minutes. Avoid hot water, steam, or prolonged submersion. Do not press buttons underwater.
- Storage: Store the smartwatch in a cool, dry place when not in use.
7. Troubleshooting
7.1. Smartwatch Not Turning On
Ensure the smartwatch is fully charged. If it still doesn't turn on, try connecting it to the charger for at least 30 minutes.
7.2. Bluetooth Pairing Issues
- Ensure Bluetooth is enabled on both devices.
- Make sure the smartwatch is within range of your smartphone.
- Restart both your smartwatch and smartphone.
- Forget the device in your phone's Bluetooth settings and try pairing again.
7.3. Inaccurate Health Data
Ensure the smartwatch is worn snugly on your wrist, about one finger's width above your wrist bone. Clean the sensor on the back of the watch. Environmental factors and movement can affect accuracy.
7.4. Notifications Not Appearing
Check the notification settings in the companion app and on your smartphone to ensure permissions are granted for the app to send notifications to the smartwatch.
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Zoom 02 |
| Display Type | OLED |
| Screen Size | 1.96 Inches |
| Resolution | 240 x 240 |
| Connectivity | Bluetooth |
| Operating System | Android (Compatible) |
| Special Features | Alarm Clock, Blood Pressure Monitor, Sleep Monitor, Heart Rate Monitor, Weather |
| Water Resistance Level | Water Resistant (IP68) |
| Band Material Type | Silicone |
| Case Material Type | Metal |
| Battery Average Life | 7 Days |
| Human Interface Input | Microphone, Touch Control |
| Compatible Phone Models | Android Devices |
9. Warranty and Support
The URBAN Zoom 02 Smartwatch comes with a 6 Months Replacement Warranty. For any warranty claims, technical support, or further information, please refer to the warranty card included in your package or visit the product detail page on the retailer's website.







