1. Introduction
Thank you for choosing the EMKE Electric Towel Radiator. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new appliance. Please read these instructions carefully before use and retain them for future reference.
This electric towel radiator is designed to provide warmth to your bathroom and dry towels efficiently. It features a flat-tube design for enhanced heat transfer and an integrated thermostat for precise temperature control.

Image 1.1: EMKE Electric Towel Radiator in a bathroom setting.
2. Safety Instructions
WARNING: Failure to follow these safety instructions may result in electric shock, fire, or personal injury.
- Ensure the power supply voltage matches the rating label on the appliance.
- Do not install the radiator directly below a power outlet.
- Keep the power cord away from hot surfaces.
- Do not immerse the appliance or its electrical components in water or other liquids.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure they do not play with the appliance.
- Do not operate the radiator with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Only use accessories and attachments specified by the manufacturer.
- Unplug the radiator from the outlet when not in use and before cleaning.
- Do not block air vents or place objects on the radiator.
- Installation must be carried out by a qualified electrician in accordance with local wiring regulations.
3. Package Contents
Before installation, please check that all components are present and undamaged:
- EMKE Electric Towel Radiator (pre-filled with anti-freeze liquid and heating element)
- Thermostatic head
- Mounting Kit (4x Wall mounts, 4x Spacers, 4x Wall plugs, 4x Long screws, 4x Bolts, 4x Small screws)
- User Manual

Image 3.1: Standard accessories included in the package.

Image 3.2: Detailed view of accessories and packaging layers.
4. Installation Guide
The EMKE Electric Towel Radiator comes pre-assembled with the heating element and anti-freeze liquid. Only the thermostatic head needs to be mounted, and the unit needs to be secured to the wall.
4.1 Tools Required
- Drill
- Spirit level
- Measuring tape
- Pencil
- Screwdriver
4.2 Mounting Steps
- Choose Location: Select a suitable wall in your bathroom, ensuring it is away from direct water spray and has a power outlet within reach of the 1.4m cable. The wall distance is adjustable between 99mm and 115mm.
- Mark Drill Holes: Hold the radiator against the wall at the desired height and use a spirit level to ensure it is straight. Mark the positions for the four wall mounts.
- Drill Holes: Drill holes at the marked positions using an appropriate drill bit for your wall type. Insert the wall plugs.
- Attach Wall Mounts: Secure the wall mounts to the wall using the long screws.
- Mount Radiator: Carefully place the radiator onto the wall mounts. Secure it using the bolts and small screws provided.
- Install Thermostatic Head: Ensure the radiator is unplugged from the mains. Attach the thermostatic head to the heating element connection point. Tighten securely.
- Connect to Power: Once securely mounted, plug the radiator into a suitable power outlet.

Image 4.1: Correct and incorrect heating element installation positions.

Image 4.2: Adjustable wall distance feature.
5. Operating Instructions
Your EMKE Electric Towel Radiator is equipped with an integrated thermostat for flexible temperature and timer control.
5.1 Thermostat Controls
The digital thermostat allows you to set the desired temperature and operating time.

Image 5.1: Thermostat and heating element overview.

Image 5.2: Detailed thermostat control panel.
- Power Button: Press to turn the radiator ON/OFF.
- Temperature Adjustment: Use the '+' and '-' buttons to set the desired temperature between 30°C and 70°C. Each press adjusts by 5°C.
- Timer Function: Press the timer button to select operating durations of 2, 4, 6, or 8 hours. The radiator will automatically turn off after the set time.
- Timer Mode: In timer mode, the radiator operates at maximum power, and the temperature is maintained at 65°C.
5.2 Efficient Heating
The flat tube design of this radiator provides a larger heating surface compared to traditional round tubes, enhancing heat transfer. This ensures heat is distributed evenly and efficiently, allowing for quicker drying of towels and a comfortable indoor climate.

Image 5.3: Heat distribution for efficient warming.

Image 5.4: Benefits of the EMKE Electric Towel Radiator.
6. Care and Maintenance
To ensure the longevity and optimal performance of your EMKE Electric Towel Radiator, follow these maintenance guidelines:
- Cleaning: Disconnect the radiator from the power supply before cleaning. Use a soft, damp cloth to wipe down the surfaces. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Dust Removal: Regularly dust the radiator to prevent accumulation, which can affect heating efficiency.
- Inspection: Periodically check the power cord and plug for any signs of damage. If any damage is found, discontinue use and contact customer support.
- Internal Components: The radiator is pre-filled and sealed. Do not attempt to open or service internal components. Any repairs should only be performed by qualified personnel.
7. Troubleshooting
If you encounter any issues with your EMKE Electric Towel Radiator, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Radiator does not heat up. | No power supply. Thermostat set too low. Timer function expired. | Check if the plug is securely in the outlet and the power switch is ON. Increase the thermostat temperature setting. Reset the timer or operate in continuous mode. |
| Radiator is not heating efficiently. | Dust accumulation. Room size exceeds radiator capacity. | Clean the radiator surfaces. Ensure the radiator is suitable for your room size (8 m² for this model). |
| Unusual noises from the radiator. | Normal expansion/contraction of metal. Loose mounting. | Minor clicking sounds are normal during heating/cooling. Check if the radiator is securely mounted to the wall. |
| Thermostat display is off. | Radiator is off. Power outage. | Press the power button on the thermostat. Check your household's power supply. |
If the problem persists after trying these solutions, please contact EMKE customer support.
8. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | EMKE |
| Model Number | XESFTR1350X1W-DEVC |
| Dimensions (L x W x H) | 132 x 50 x 5.9 cm (1320x500 mm) |
| Weight | 22 kg |
| Color | White (RAL9016) |
| Power | 800 W |
| Application Area | Up to 8 m² |
| Thermostat Temperature Range | 30°C - 70°C |
| Timer Settings | 2, 4, 6, 8 hours |
| Adjustable Wall Distance | 99 - 115 mm |
| Cable Length | 1.4 m |
| Material | High-quality SPCC Steel |
| Country of Origin | China |

Image 8.1: Size reference for EMKE towel radiators.

Image 8.2: Advanced welding technology and material quality.

Image 8.3: Internal structure of the radiator.
9. Warranty and Customer Support
EMKE products are manufactured to high-quality standards. For information regarding warranty coverage, please refer to the warranty card included with your purchase or visit the official EMKE website.
If you have any questions, require technical assistance, or need to report a problem, please contact EMKE customer support:
- Online Support: Visit the EMKE official website for FAQs and contact forms.
- Email: Refer to your purchase documentation for the specific customer service email address.
- Phone: Refer to your purchase documentation for customer service phone numbers.
Please have your model number (XESFTR1350X1W-DEVC) and purchase date ready when contacting support.





