1. Introduction
Thank you for choosing the KoolMore RIR-1D-SS12C Commercial Stainless-Steel Reach-in Refrigerator. This appliance is designed for heavy-duty kitchen use in professional settings such as restaurants, cafes, and other food service establishments. With its 12 cubic feet capacity and durable stainless-steel construction, it provides efficient and reliable cold food storage. This manual provides essential information for the safe and effective operation, installation, and maintenance of your new refrigerator.
2. Safety Information
Please read all safety instructions carefully before operating the appliance to prevent injury or damage. Keep this manual for future reference.
General Safety Precautions:
- Ensure the refrigerator is connected to a properly grounded electrical outlet with the correct voltage (120 Volts).
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Maintain proper ventilation around the unit. Do not block any ventilation openings.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Only qualified service personnel should perform repairs. Improper repairs can lead to hazards.
- Keep children away from the appliance.
- Always unplug the unit before cleaning or performing maintenance.
3. Setup and Installation
Proper installation is crucial for the optimal performance and longevity of your refrigerator.
Unpacking:
- Carefully remove all packaging materials, including tape and protective film.
- Inspect the refrigerator for any shipping damage. Report any damage immediately to the carrier and your dealer.
- Retain packaging materials until the unit has been inspected and is operating correctly.
Placement:
- This is a freestanding unit. Place the refrigerator on a strong, level surface capable of supporting its weight (approximately 181 pounds when empty, plus contents).
- Ensure adequate clearance around the unit for proper ventilation. A minimum of 4 inches (10 cm) of space should be maintained from walls and other objects on all sides (back, top, and sides).
- Avoid placing the unit in direct sunlight or near heat-generating appliances like ovens or stoves, as this can affect cooling efficiency.

Image: Refrigerator placed in a commercial kitchen setting.
Leveling:
- The unit comes with rolling casters for easy movement. Once in its final position, ensure the refrigerator is level to prevent door misalignment and ensure proper drainage.
- Adjust the leveling feet on the casters if necessary.
Initial Cleaning:
- Before first use, clean the interior and exterior of the refrigerator with a mild detergent and warm water. Rinse thoroughly and dry.
Electrical Connection:
- Plug the refrigerator into a dedicated 120 Volt, properly grounded electrical outlet. Do not use extension cords or adapter plugs.
Initial Startup:
- After plugging in, allow the refrigerator to run for at least 2-4 hours empty to reach its operating temperature before loading with food.
4. Operating Instructions
This section details how to operate your KoolMore commercial refrigerator.
Temperature Control:
- The refrigerator features external digital controls and a display for precise temperature management.
- Refer to the control panel for current temperature readings and adjustment buttons.
- Set the desired temperature according to your food storage requirements.

Image: Refrigerator with door open, displaying food items and interior layout.
Loading Shelves:
- The unit includes three deep adjustable shelves, allowing for flexible storage configurations.
- Distribute food items evenly on the shelves to ensure proper air circulation and consistent cooling.
- Avoid blocking the internal fan or air vents.

Image: Interior view showing adjustable shelves.
Door Operation:
- The single door features a self-closing mechanism to ensure food remains fresh and cold air is retained.
- Minimize the time the door is open to maintain internal temperature and energy efficiency.
Video: This video demonstrates the features and usage of the KoolMore Commercial One Door Reach-in Refrigerator, including its self-closing door and spacious interior.
5. Maintenance
Regular maintenance ensures the efficiency and longevity of your refrigerator.
Cleaning:
- Exterior: Clean the stainless-steel exterior regularly with a soft cloth and a non-abrasive stainless-steel cleaner. Wipe in the direction of the grain.
- Interior: Clean the interior surfaces, shelves, and door gaskets with a mild detergent and warm water. Rinse and dry thoroughly.
- Frequency: Clean the interior weekly or as needed, and the exterior daily to maintain hygiene and appearance.
Defrosting:
- This refrigerator features an automatic defrost system, minimizing the need for manual defrosting.
- Ensure the drain pan is clear and free of obstructions to allow proper water evaporation during defrost cycles.
Condenser Coil Cleaning:
- The condenser coils should be cleaned regularly (every 3-6 months, depending on environment) to ensure efficient operation.
- Unplug the unit. Locate the condenser coils (typically at the bottom rear of the unit).
- Use a stiff brush or vacuum cleaner to remove dust and debris from the coils.
Door Gasket Inspection:
- Regularly inspect the door gaskets for cracks, tears, or signs of wear.
- Clean gaskets with warm, soapy water to maintain their sealing properties.
- Damaged gaskets should be replaced promptly to prevent cold air loss and increased energy consumption.
6. Troubleshooting
This section provides solutions to common operational issues. For problems not listed here, contact qualified service personnel.
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Unit unplugged or power outage Thermostat set too high Blocked air vents Dirty condenser coils | Check power connection and circuit breaker Adjust thermostat to a lower setting Ensure proper air circulation inside and outside the unit Clean condenser coils |
| Excessive noise | Unit not level Loose parts Fan obstruction | Level the unit using the adjustable feet Check for and tighten any loose components Inspect fan for obstructions and clear if necessary |
| Door not closing properly | Unit not level Obstructed door gasket Damaged door gasket | Level the unit Clean the door gasket and remove any obstructions Replace damaged door gasket |
| Water on floor (leaking) | Clogged drain line Drain pan overflowing | Clear any blockages in the drain line Ensure drain pan is correctly positioned and not damaged |
7. Specifications
Detailed technical specifications for the KoolMore RIR-1D-SS12C Commercial Reach-in Refrigerator.
| Feature | Specification |
|---|---|
| Brand | KoolMore |
| Model Number | RIR-1D-SS12C |
| Capacity | 12 Cubic Feet |
| Dimensions (D x W x H) | 23"D x 25"W x 65"H (approx. 23 x 25 x 65 inches) |
| Item Weight | 181 Pounds |
| Material Type | Stainless-Steel |
| Color | Silver |
| Voltage | 120 Volts |
| Annual Energy Consumption | 460 Kilowatt Hours |
| Number of Doors | 1 |
| Shelves | 3 (Metal, coated in epoxy) |
| Defrost System | Automatic |
| Refrigerant | R-290 |
| Installation Type | Freestanding |
| Certification | ADA, ETL Listed for Safety & Sanitation |

Image: Product dimensions diagram.
8. Warranty and Support
KoolMore stands behind the quality of its products. For specific warranty details, including coverage period and terms, please refer to the warranty card included with your purchase or visit the official KoolMore website. For technical support, parts, or service inquiries, please contact KoolMore customer service through the contact information provided on their website or your purchase documentation.
Contact Information: Please refer to your product packaging or the KoolMore official website for the most up-to-date contact details for customer support and warranty claims.





