TEAMGROUP PD20M 2TB Magnetic External SSD User Manual

1. Introduction

The TEAMGROUP PD20M Magnetic External SSD is a high-performance, ultra-portable storage solution designed for seamless data transfer and expansion across various devices. Featuring USB 3.2 Gen 2x2 Type-C connectivity, it offers read and write speeds of up to 2000MB/s, making it ideal for demanding tasks such as 4K ProRes HDR video recording on compatible devices like the iPhone 15 and 16 Pro Max. Its magnetic design ensures convenient attachment, enhancing portability and ease of use.

2. Product Features

• Ultra-Thin and Lightweight: At just 8.2 mm thick and weighing 40 g, the PD20M is exceptionally portable.
• High-Speed Transmission: Experience up to 20 Gbps (2000MB/s) read and write speeds with USB 3.2 Gen 2x2 Type-C.
• Magnetic Design: Features MagSafe compatibility for secure and convenient attachment to devices like the iPhone 15 Pro series.
• Broad Compatibility: USB Type-C ensures plug-and-play functionality with a wide range of devices, including desktops, laptops, smartphones, iPhone 15/16 Pro Max, and iPads.
• Ideal for Content Creation: Supports 4K ProRes HDR recording, making it a perfect partner for expanding iPhone 15/16 storage capacity for professional video work.

Image: The ultra-thin design of the PD20M SSD allows for easy portability, fitting comfortably into a pocket.

Image: Key features and specifications of the PD20M Mag Portable SSD.

3. Package Contents

Verify that all items are present in your product packaging:

• 1 x TEAMGROUP PD20M Magnetic External SSD (2TB capacity)
• 1 x USB Type-C to Type-C Cable

Image: The retail packaging of the PD20M SSD, indicating its capacity and compatibility.

4. Setup and Connection

The TEAMGROUP PD20M SSD is designed for plug-and-play convenience. Follow these steps to connect and begin using your SSD:

1. Identify Your Device's Port: Ensure your device (e.g., iPhone 15/16 Pro Max, iPad, laptop, desktop) has a USB Type-C port.
2. Connect the Cable: Use the provided USB Type-C to Type-C cable. Insert one end into the USB Type-C port on the PD20M SSD and the other end into the USB Type-C port on your host device.
3. Magnetic Attachment (for compatible devices): For iPhone 15 Pro series and other MagSafe-compatible devices, align the SSD with the magnetic area on the back of your device for a secure attachment.
4. Device Recognition: Your operating system (iOS, macOS, Windows, Android) should automatically detect the SSD. It may appear as an external drive or storage device.
5. Formatting (if necessary): For first-time use or if you encounter issues, you may need to format the SSD to a file system compatible with your operating system (e.g., exFAT for cross-platform compatibility, APFS for macOS, NTFS for Windows). Refer to your device's operating system documentation for formatting instructions.

Image: The PD20M SSD connected to an iPhone via its USB-C port, ready for data transfer or recording.

Image: The magnetic attachment feature of the PD20M SSD provides a secure and convenient connection to compatible devices.

Image: The PD20M SSD connected to a laptop, demonstrating its high-speed data transfer capabilities.

5. Operating Instructions

Once connected, the PD20M SSD functions like any other external storage device. Here are common operations:

• File Transfer: Drag and drop files between your device's internal storage and the PD20M SSD. For large files, the high-speed USB 3.2 Gen 2x2 interface will ensure rapid transfers.
• Direct Recording (iPhone 15 Pro series): For iPhone 15 Pro and Pro Max models, you can directly record 4K ProRes HDR video to the PD20M SSD, bypassing the phone's internal storage limitations. Ensure your iPhone settings are configured to save recordings to external storage.
• Backup and Storage: Use the SSD to back up important documents, photos, videos, and other data from your computer or mobile device.
• Gaming Storage: Compatible with gaming consoles (PS4, PS5, Xbox One) for expanding game storage. Refer to your console's manual for specific setup instructions for external drives.

Important: Always safely eject or unmount the SSD from your operating system before physically disconnecting it to prevent data corruption.

6. Care and Maintenance

To ensure the longevity and optimal performance of your TEAMGROUP PD20M SSD, follow these guidelines:

• Handle with Care: While SSDs are more durable than traditional HDDs, avoid dropping the device or subjecting it to strong impacts.
• Keep Dry: Protect the SSD from moisture and liquids.
• Temperature: Operate and store the SSD within recommended temperature ranges (typically 0°C to 70°C operating, -40°C to 85°C storage). Avoid extreme heat or cold.
• Cleanliness: Keep the USB-C port free of dust and debris. Use a soft, dry cloth to clean the exterior.
• Safe Ejection: Always use the "Safely Remove Hardware" option on Windows, "Eject" on macOS, or similar functions on other operating systems before disconnecting the SSD.
• Firmware Updates: Periodically check the TEAMGROUP official website for any available firmware updates for your SSD model, which can improve performance and stability.

7. Troubleshooting

If you encounter issues with your TEAMGROUP PD20M SSD, try the following troubleshooting steps:

• SSD Not Detected:
  • Ensure the USB-C cable is securely connected to both the SSD and your device.
  • Try a different USB-C port on your device.
  • Test with a different USB-C cable, preferably one known to support USB 3.2 Gen 2x2 speeds. Some cables may not support the full bandwidth.
  • Restart your computer or device.
  • Check your device's Disk Management (Windows) or Disk Utility (macOS) to see if the drive is recognized but unformatted or uninitialized.
• Slow Transfer Speeds:
  • Ensure your device's USB-C port supports USB 3.2 Gen 2x2 (20 Gbps). Older USB versions will result in lower speeds.
  • Verify you are using the provided cable or a high-quality USB 3.2 Gen 2x2 compatible cable.
  • The file system format can impact performance. Ensure it's optimized for your primary operating system.
  • Large numbers of small files transfer slower than a few large files.
  • Ensure your device's drivers for USB ports are up to date.
• SSD Disconnects Randomly:
  • Check the cable for damage or loose connections.
  • Ensure your device's power settings are not configured to turn off USB ports to save power.
  • Avoid excessive bending or strain on the cable during use.
• Heat Generation:
  • It is normal for the SSD to generate some heat during intensive operations (e.g., large file transfers, 4K video recording). If it becomes excessively hot and performance drops, ensure it has adequate airflow and is not covered.

If these steps do not resolve your issue, please contact TEAMGROUP customer support.

8. Technical Specifications

Image: Rear view of the PD20M SSD, displaying product information and certifications.

9. Warranty and Support

TEAMGROUP products are designed for reliability and performance. The PD20M SSD typically comes with a 3-year limited warranty, as indicated by the manufacturer. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official TEAMGROUP website.

Customer Support:

If you require technical assistance, have questions about your product, or need to initiate a warranty claim, please contact TEAMGROUP customer support through their official website. Have your product model number (TPSEG2002T0C108) and serial number (found on the back of the device) ready when contacting support.

Online Resources:

• Visit the official TEAMGROUP Website for product information, drivers, and support.
• Explore the TEAMGROUP Store on Amazon for additional products and information.

10. Official Product Videos

No official product videos from the seller were found in the provided data to embed in this manual.