Vivitek NovoDS DS310 4K Digital Signage Player User Manual

1. Introduction

The Vivitek NovoDS DS310 is a high-performance 4K digital signage player designed for creating dynamic visual displays in various environments, including corporate and public spaces. This device facilitates the integration of media files, rich text, webpages, and social media content into customizable configurations. The NovoDS solution offers convenient content updates via NovoDS Studio and DS Cloud, utilizing a drag-and-drop interface for layout customization and intuitive playlist editing, making it accessible for users of all technical skill levels.

2. Safety Information

Please read and follow all safety instructions carefully to prevent damage to the device or injury to yourself. Keep this manual for future reference.

• Power Supply: Use only the power adapter provided with the device. Ensure the power source matches the voltage requirements.
• Ventilation: Do not block ventilation openings. Ensure adequate airflow around the device to prevent overheating.
• Environment: Avoid exposing the device to extreme temperatures, humidity, dust, or direct sunlight.
• Cleaning: Disconnect the power before cleaning. Use a soft, dry cloth. Do not use liquid or aerosol cleaners.
• Servicing: Do not attempt to service the device yourself. Refer all servicing to qualified personnel.

3. Package Contents

Verify that all items are present in the package:

• Vivitek NovoDS DS310 Digital Signage Player
• Power Adapter
• Remote Control
• Quick Start Guide
• Wi-Fi Antennas (x2)

4. Product Overview

Familiarize yourself with the components and ports of the NovoDS DS310 player.

Figure 4.1: Overall front-left view of the Vivitek NovoDS DS310 player, showcasing its compact design with two Wi-Fi antennas, USB port, Micro SD slot, and status indicators.

4.1 Front Panel

Figure 4.2: Detailed front view of the NovoDS DS310 player, clearly showing the USB ports, Micro SD slot, POWER indicator (green LED), and NET indicator (green LED).

• USB Ports: Two USB-A ports for connecting USB storage devices, keyboards, mice, or other peripherals.
• Micro SD Slot: For inserting a Micro SD card to expand storage or load content.
• POWER Indicator: A green LED that illuminates when the device is powered on.
• NET Indicator: A green LED that illuminates when the device has an active network connection (wired or wireless).

4.2 Rear Panel

Figure 4.3: Detailed rear view of the NovoDS DS310 player, illustrating all available connectivity ports from left to right: LAN, HDMI-IN, HDMI-OUT, RS232, Type-C, Audio-IN, Audio-OUT, Reset button, and DC power input.

• LAN Port: RJ45 Ethernet port for a wired network connection.
• HDMI-IN: HDMI input for connecting an external video source to be displayed or integrated into signage content.
• HDMI-OUT: HDMI output for connecting the player to a display device (monitor, TV, projector).
• RS232: Serial port for advanced control and integration with external systems.
• Type-C: USB Type-C port for data transfer or peripheral connection.
• AUDIO-IN: 3.5mm audio input jack.
• AUDIO-OUT: 3.5mm audio output jack for connecting external speakers or audio systems.
• RESET Button: A small recessed button used to reboot the device or perform a factory reset.
• DC IN: Power input port for the included power adapter.

4.3 Side Panels

Figure 4.4: Left side view of the NovoDS DS310 player, showing ventilation grilles and the GPIO port for custom integrations.

Figure 4.5: Right side view of the NovoDS DS310 player, showing ventilation grilles.

• GPIO Port: General Purpose Input/Output terminal for connecting external sensors or control devices, enabling interactive signage solutions.
• Ventilation Grilles: Located on both side panels to ensure proper heat dissipation and maintain optimal operating temperature.

4.4 Top View and Mounting

Figure 4.6: Top view of the NovoDS DS310 player, showing integrated mounting brackets for secure installation.

• Mounting Brackets: Integrated into the chassis for easy and secure installation on various surfaces or behind displays.

5. Setup Instructions

Follow these steps to set up your NovoDS DS310 player:

1. Connect Antennas: Screw the two Wi-Fi antennas onto the designated connectors on the rear of the device. Ensure they are securely fastened.
2. Connect to Display: Connect one end of an HDMI cable to the HDMI-OUT port on the NovoDS DS310 and the other end to an HDMI input on your display device (monitor, TV, projector).
3. Network Connection:
   • Wired: Connect an Ethernet cable from your network router/switch to the LAN port on the NovoDS DS310.
   • Wireless: The device will prompt you to configure Wi-Fi during initial setup or you can configure it via the system settings.
4. Power On: Connect the provided power adapter to the DC IN port on the NovoDS DS310, then plug the adapter into a power outlet. The POWER indicator will illuminate.
5. Initial Boot: The device will power on automatically and begin the boot process. Follow the on-screen instructions for initial configuration, including language selection and network setup.

6. Operating Instructions

This section outlines basic operation of the NovoDS DS310 player.

6.1 Content Management with NovoDS Studio/Cloud

The NovoDS DS310 is managed using the NovoDS Studio software (for local management) or NovoDS Cloud service (for remote management). These platforms allow you to create, schedule, and deploy digital signage content.

• NovoDS Studio: Download and install the NovoDS Studio software on your computer. Connect the DS310 to the same local network as your computer. The software will detect the player, allowing you to upload content, design layouts, and manage playlists.
• NovoDS Cloud: Register your DS310 device with the NovoDS Cloud service. This enables remote content updates and management from any internet-connected location. Refer to the NovoDS Cloud documentation for detailed setup and usage.

6.2 Using the Remote Control

The included remote control allows for basic navigation and system settings adjustments on the connected display.

• Navigation: Use the arrow keys to move through menus and options.
• Select/OK: Confirm selections.
• Back/Menu: Return to the previous screen or access the main menu.
• Volume: Adjust audio output volume (if applicable).

6.3 USB and Micro SD Card Usage

Content can also be loaded directly onto the device via USB drives or Micro SD cards.

• Insert a USB drive into a USB port or a Micro SD card into the Micro SD slot.
• The system may automatically detect new content or you may need to navigate to the storage device through the system's file browser to import media.

7. Maintenance

Proper maintenance ensures the longevity and optimal performance of your NovoDS DS310.

• Cleaning: Regularly wipe the exterior of the device with a soft, dry, lint-free cloth. Do not use abrasive cleaners, solvents, or spray directly onto the device.
• Ventilation: Ensure that the ventilation openings are clear of dust and obstructions. Periodically check for dust buildup and gently clean if necessary using compressed air.
• Firmware Updates: Check for and install firmware updates as recommended by Vivitek to ensure the device has the latest features and security enhancements. These updates are typically managed through NovoDS Studio or NovoDS Cloud.
• Storage: If storing the device for an extended period, disconnect it from power and store it in a cool, dry place.

8. Troubleshooting

This section addresses common issues you might encounter with the NovoDS DS310.

9. Specifications

Technical specifications for the Vivitek NovoDS DS310.

10. Warranty and Support

For warranty information and technical support, please refer to the official Vivitek website or contact their customer service directly. Details regarding warranty periods and service procedures are typically provided with your purchase documentation or available online.

Vivitek Official Website: www.vivitekcorp.com

When contacting support, please have your product model (DS310) and serial number ready.