1. Introduction
This manual provides instructions for the safe and efficient operation of your SUNVIVI 20 Oz Iced Coffee Maker, Model ZEC002BK-SV. Please read all instructions carefully before use and retain this manual for future reference.
2. Safety Information
- Read all instructions before operating the appliance.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or injury to persons.
- Do not use outdoors.
- Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Do not use the appliance for other than intended use.
- Exercise extreme caution when disposing of hot steam.
3. Product Components
The SUNVIVI 20 Oz Iced Coffee Maker includes the following components:
- Iced Coffee Machine
- Filter Basket (reusable)
- Funnel
- 20 Oz Cup (double-layer tritan)
- Lid for Cup
- Straw


4. Setup
- Unpacking: Carefully remove all components from the packaging.
- Initial Cleaning: Before first use, wash the reusable filter basket, cup, lid, and straw with warm, soapy water. Wipe the exterior of the coffee maker with a damp cloth. Ensure all parts are dry before assembly.
- Placement: Place the coffee maker on a stable, flat, heat-resistant surface near an electrical outlet.

5. Operating Instructions
5.1 Brewing Iced Coffee or Tea
- Prepare Ice: Fill the included 20 oz cup with ice cubes. Place the cup under the dispenser.
- Add Coffee Grounds or Tea: Open the lid of the coffee maker. Place the reusable filter basket into its designated slot. Add your desired amount of ground coffee, tea bags, or loose leaf tea into the filter basket.
- Fill Water Tank: Pour cold water into the water reservoir up to the desired fill line. Do not exceed the maximum fill line.
- Start Brewing: Close the lid securely. Press the power button to begin the brewing cycle. The machine will automatically turn off once brewing is complete.
5.2 Adjusting Brew Strength
The coffee maker features an adjustable intensity level. Use the turntable control to select your preferred brew concentration. Moving the control from left to right increases the concentration of the brew.

5.3 Video Demonstration
6. Maintenance and Cleaning
Regular cleaning ensures optimal performance and extends the lifespan of your coffee maker.
- After Each Use: Unplug the appliance. Remove and empty the filter basket. Wash the filter basket, cup, lid, and straw with warm, soapy water. Rinse thoroughly and allow to air dry.
- Exterior Cleaning: Wipe the exterior of the coffee maker with a soft, damp cloth. Do not use abrasive cleaners or scouring pads.
- Descaling: Periodically descale the machine to remove mineral buildup, especially in areas with hard water. Refer to common descaling methods for coffee makers, typically involving a vinegar or citric acid solution.
- Ensure all parts are completely dry before reassembling or storing the appliance.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on. | Not plugged in; Power outlet malfunction. | Ensure the power cord is securely plugged into a working electrical outlet. |
| Coffee/Tea is not brewing. | Water tank empty; Filter basket not properly seated. | Fill the water tank to the appropriate level. Ensure the filter basket is correctly inserted. |
| Brewed beverage is weak. | Insufficient coffee/tea; Brew strength setting too low. | Increase the amount of coffee grounds or tea. Adjust the brew strength dial to a higher setting. |
| Brewed beverage overflows. | Too much water added; Cup is too small. | Do not exceed the maximum fill line in the water tank. Use the provided 20 oz cup or a cup of similar capacity. |
8. Specifications
- Brand: SUNVIVI
- Model Name: ZEC002BK-SV
- Color: Black with Cup
- Product Dimensions: 11.5"D x 7.9"W x 5.5"H
- Coffee Maker Type: Drip Coffee Machine
- Operation Mode: Semi-Automatic
- Coffee Input Type: Ground Coffee
- Capacity: Approximately 20 Oz (water)
- Item Weight: 3.15 pounds
- Special Feature: Manual Strength Control

9. Warranty and Support
9.1 Warranty Information
This SUNVIVI product typically comes with a warranty ranging from 1 to 5 years, depending on the specific terms and conditions at the time of purchase. Additionally, a 365-day free replacement policy may apply for eligible issues. Please refer to your purchase documentation for exact warranty details.
9.2 Customer Support
For technical assistance, warranty claims, or any questions regarding your SUNVIVI Iced Coffee Maker, please contact SUNVIVI customer support through the retailer where the product was purchased or visit the official SUNVIVI website for contact information.





