EPOS Impact 860 ANC Double-Sided Wired Headset User Manual

Introduction

The EPOS IMPACT 860 ANC is a double-sided wired headset designed for professionals in open office and remote work environments. It features adaptive Active Noise Cancelling (ANC) and advanced voice pickup technology to minimize distractions and ensure clear communication. This manual provides essential information for setting up, operating, and maintaining your headset.

Key Features

• Professional ANC Headset: Minimizes distractions with adaptive Active Noise Cancelling, ideal for Microsoft Teams, Zoom, business calls, and hybrid work.
• EPOS AI Adaptive Microphones: Beamforming microphone technology ensures clear voice pickup even in noisy settings, perfect for virtual meetings and VoIP calls.
• EPOS BrainAdapt Technology: Scientifically proven to enhance multitasking without compromising accuracy, improving daily efficiency by up to 40%.
• Smart Call Controls: Intuitive on-device controls allow you to answer, end, or mute calls by simply moving the boom arm.
• Super Wideband Sound: Enjoy natural, clear audio for an enhanced listening experience.
• Lightweight and Comfortable Design: Designed for all-day wear with soft cushions and headband padding.

Figure 1: Overview of EPOS Impact 860 ANC Headset features including industry-leading voice pickup, superior EPOS sound, 360-degree busylight, smart features, and multiple connection options.

Figure 2: The EPOS Impact 860 ANC Headset in use, demonstrating its ability to increase daily efficiency by 40% through noise attenuation and improved reaction time.

Setup

Connecting Your Headset

The EPOS Impact 860 ANC Headset offers flexible connectivity options for various devices.

1. USB-C Connection: Plug the USB-C connector directly into a compatible port on your computer, phone, or other device.
2. USB-A Connection: For devices with a standard USB-A port, attach the included USB-C to USB-A adapter to the headset's USB-C cable, then plug the adapter into your device.

The headset is designed for plug-and-play functionality, allowing for immediate use without complex setup procedures.

Figure 3: Included components for the EPOS Impact 860 ANC Headset, showing the USB-C to USB-A adapter for versatile connectivity.

Operating Instructions

Adjusting the Headset

• Headband Adjustment: The headband is adjustable to fit various head sizes. Gently slide the earcups up or down along the headband until a comfortable fit is achieved.
• Microphone Boom Arm: The microphone boom arm can be rotated to position the microphone optimally near your mouth. It can also be moved up and out of the way when not in use.

Controls

• Volume Control: Use the '+' and '-' buttons located on the earcup to adjust the listening volume.
• Call Button: A dedicated call button on the earcup allows you to answer or end calls with a single press.
• Mute Function: Moving the microphone boom arm up will mute the microphone. Lowering it will unmute.
• Active Noise Cancellation (ANC): The ANC feature can be toggled on/off via a dedicated button on the earcup to minimize ambient noise.

Figure 4: Detailed view of the headset controls, including volume adjustment, call management, and microphone positioning.

Maintenance

• Cleaning: Use a soft, dry cloth to clean the headset. Avoid using harsh chemicals or abrasive materials.
• Storage: When not in use, store the headset in the provided carry pouch to protect it from dust and damage.
• Cable Care: Avoid sharp bends or excessive pulling on the cable to prevent internal damage.

Troubleshooting

No Audio / Poor Audio Quality

• Check Connection: Ensure the USB-C or USB-A adapter is securely plugged into your device and the headset.
• Volume Levels: Verify that the volume on both the headset and your connected device is turned up.
• Device Settings: Confirm that the EPOS headset is selected as the default audio input and output device in your computer's or communication software's sound settings.

Microphone Not Working

• Check Mute: Ensure the microphone boom arm is lowered and not in the muted position.
• Device Settings: Verify that the EPOS headset microphone is selected as the default input device in your computer's or communication software's sound settings.

Specifications

What's in the Box

Your EPOS Impact 860 ANC Headset package includes:

• EPOS Impact 860 ANC Headset (with integrated USB-C cable)
• USB-C to USB-A Adapter
• Carry Pouch
• Safety Guide
• User Guide (this document)
• Compliance Sheet

Official Product Video

Warranty and Support

For warranty information and customer support, please refer to the included Safety Guide and User Guide, or visit the official EPOS website. The product typically comes with a manufacturer's warranty covering defects in materials and workmanship.

Return Policy: This product has a 30-day return policy when purchased from Amazon, allowing for a refund or replacement.