1. Introduction
This manual provides detailed instructions for the proper use and maintenance of your JBL Tune Flex True Wireless Noise Cancelling Earbuds. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Image: JBL Tune Flex earbuds resting in their open charging case, showcasing the design and charging indicators.
2. Package Contents
Verify that all items are present in your package:
- JBL Tune Flex Earbuds
- Charging Case
- USB Type-C Charging Cable
- 3 Sizes of Eartips
3. Setup
3.1. Charging the Earbuds and Case
- Place the earbuds into the charging case.
- Connect the USB Type-C cable to the charging case and a power source.
- The LED indicators on the case will show charging status. A full charge takes approximately 2 hours.
Note: For first-time use, fully charge the earbuds and case.

Image: Closed JBL Tune Flex charging case, indicating its compact design for portability and charging.
3.2. Pairing with a Bluetooth Device
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Select "JBL Tune Flex" from the list of available devices.
- Once connected, a confirmation sound will play, and the LED indicators will change.
Tip: If pairing fails, ensure the earbuds are charged and within range of your device. You may need to forget the device in your Bluetooth settings and try pairing again.
3.3. Selecting Eartips
Choose the eartips that provide the best fit and seal for optimal sound quality and noise cancellation. Experiment with the different sizes included.
4. Operating the Earbuds
4.1. Touch Controls
The JBL Tune Flex earbuds feature touch-sensitive controls. Specific functions can be customized via the JBL Headphones app.
- Single Tap: Play/Pause music, Answer/End call.
- Double Tap: Next track, Reject call.
- Triple Tap: Previous track.
- Tap and Hold: Activate voice assistant, Switch ANC/Ambient Aware modes.

Image: A pair of JBL Tune Flex earbuds, highlighting their sleek design and touch-sensitive surfaces.
4.2. Active Noise Cancelling (ANC) and Smart Ambient
The earbuds feature Active Noise Cancelling to minimize external distractions and Smart Ambient modes to stay aware of your surroundings.
- Active Noise Cancelling: Reduces background noise for an immersive listening experience.
- Ambient Aware: Allows you to hear your surroundings while listening to audio.
- TalkThru: Lowers music volume and amplifies speech, enabling conversations without removing earbuds.
Switch between these modes using the touch controls or the JBL Headphones app.

Image: A user relaxing with JBL Tune Flex earbuds, illustrating the benefit of Active Noise Cancelling for a peaceful listening experience.
4.3. Call Functions
The JBL Tune Flex are equipped with 4 microphones for clear calls. VoiceAware allows you to adjust how much of your own voice you hear during calls.
- Answering/Ending Calls: Single tap on either earbud.
- Rejecting Calls: Double tap on either earbud.

Image: An exploded view of a JBL Tune Flex earbud, detailing the internal microphone placement for enhanced call clarity.
4.4. JBL Pure Bass Sound
Experience JBL's signature Pure Bass Sound delivered by 12mm drivers, optimized for a rich audio experience.

Image: A user enjoying music with JBL Tune Flex earbuds, emphasizing the powerful JBL Pure Bass Sound experience.
5. Maintenance
5.1. Cleaning
Regularly clean your earbuds and charging case with a soft, dry, lint-free cloth. Avoid using harsh chemicals or abrasive materials.
- Remove eartips and clean them with mild soap and water, then dry thoroughly before reattaching.
- Gently clean the charging contacts on both the earbuds and the case to ensure proper charging.
5.2. Water Resistance
The JBL Tune Flex earbuds are IPX4 water resistant and sweatproof, making them suitable for workouts and light rain. They are not designed for submersion in water.
Important: Ensure earbuds are completely dry before placing them back into the charging case to prevent damage.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing | Low battery, out of range, Bluetooth off on device. | Charge earbuds, ensure device Bluetooth is on, move closer to device, try re-pairing. |
| No sound | Volume too low, not connected, incorrect audio output. | Increase volume, check Bluetooth connection, select JBL Tune Flex as audio output. |
| Poor sound quality | Improper eartip fit, dirty earbuds, interference. | Adjust eartips for a better seal, clean earbuds, move away from sources of interference. |
| Earbuds not charging | Dirty charging contacts, faulty cable/charger, improper placement. | Clean charging contacts, try a different USB-C cable/charger, ensure earbuds are correctly seated in the case. |
7. Specifications
- Model Name: JBL Tune Flex
- Connectivity: True Wireless, Bluetooth 5.2
- Audio Driver Size: 12mm Dynamic Drivers
- Frequency Response: 20 Hz - 20 kHz
- Impedance: 32 Ohm
- Sensitivity: 110 dB
- Noise Control: Active Noise Cancellation, Smart Ambient (Ambient Aware, TalkThru)
- Microphones: 4 (for calls with VoiceAware)
- Battery Life: Up to 32 hours total (8 hours earbuds + 24 hours case, ANC off); Up to 24 hours total (6 hours earbuds + 18 hours case, ANC on)
- Charging Time: Approximately 2 hours
- Water Resistance: IPX4 (earbuds)
- Weight: Approximately 5.9 ounces (0.17 kg)
- Included Components: Earbuds, Charging Case, USB Type-C Cable, 3 sizes of Eartips.
8. Warranty and Support
For warranty information and technical support, please refer to the official JBL website or contact their customer service. Keep your proof of purchase for warranty claims.
Online Support: www.jbl.com/support

Image: The rear view of the JBL Tune Flex charging case, displaying manufacturer information and branding.







