1. Introduction
Thank you for choosing JBL Tune 720BT Wireless Over-Ear Headphones. This manual provides essential information for the proper setup, operation, and maintenance of your device. Please read it thoroughly before use to ensure optimal performance and longevity.

An angled view of the JBL Tune 720BT wireless over-ear headphones in white, showcasing the earcups and headband.
2. What's in the Box
Your JBL Tune 720BT package includes the following items:
- JBL Tune 720BT Headphones
- USB Type-C Charging Cable
- Quick Start Guide (this document)
- Safety Sheet
- Warranty Card
3. Setup
3.1 Charging the Headphones
Before first use, fully charge your JBL Tune 720BT headphones. A full charge takes approximately 2 hours. A quick 5-minute charge provides an additional 3 hours of music playback.
- Connect the supplied USB Type-C charging cable to the charging port on the headphones.
- Connect the other end of the cable to a USB power source (e.g., computer USB port, USB wall adapter).
- The LED indicator on the headphones will show charging status and turn off once fully charged.
3.2 Powering On/Off
- To Power On: Press and hold the Power button for approximately 2 seconds until the LED indicator lights up.
- To Power Off: Press and hold the Power button for approximately 3 seconds until the LED indicator turns off.
3.3 Bluetooth Pairing
The JBL Tune 720BT headphones utilize Bluetooth 5.3 technology for wireless connectivity.
- Ensure the headphones are powered off.
- Press and hold the Power button for approximately 5 seconds until the LED indicator flashes blue, indicating pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
- Select "JBL Tune 720BT" from the list of devices.
- Once connected, the LED indicator will turn solid blue.
3.4 JBL Headphones App Installation
Enhance your listening experience by downloading the free JBL Headphones App.
- Search for "JBL Headphones" in your device's app store (Google Play Store for Android, Apple App Store for iOS).
- Download and install the application.
- Open the app and follow the on-screen instructions to connect your JBL Tune 720BT headphones.

A person wearing the white JBL Tune 720BT headphones, demonstrating their fit and style.
4. Operating the Headphones
4.1 Button Controls
The convenient buttons on the earcup allow you to manage audio playback, calls, and volume.
| Button/Action | Function |
|---|---|
| Power Button (Press & Hold) | Power On/Off, Enter Pairing Mode |
| Volume Up (+) | Increase Volume |
| Volume Down (-) | Decrease Volume |
| Multi-function Button (Single Press) | Play/Pause Music, Answer/End Call |
| Multi-function Button (Double Press) | Next Track |
| Multi-function Button (Triple Press) | Previous Track |
| Voice Assistant Button | Activate Voice Assistant (Siri, Google Assistant, Amazon Alexa) |
4.2 Hands-free Calls with Voice Aware
Manage your calls directly from the headphones. The Voice Aware feature allows you to hear your own voice during calls, improving the call experience.
- Answering a Call: Press the Multi-function button once.
- Ending a Call: Press the Multi-function button once during a call.
- Rejecting a Call: Press and hold the Multi-function button for 2 seconds.
4.3 Multipoint Connection
The JBL Tune 720BT headphones can seamlessly switch between two Bluetooth devices.
- Pair the headphones with the first device.
- Put the headphones into pairing mode again and pair with the second device.
- The headphones will automatically switch audio sources when a call comes in on one device while you are listening to music on another.
4.4 Sound Customization
Use the JBL Headphones App to personalize your audio experience.
- Open the JBL Headphones App on your connected device.
- Access the Equalizer (EQ) settings to adjust bass, treble, and other audio parameters to your preference.
- The app also provides voice prompts in your desired language to guide you through features.

A person wearing blue JBL Tune 720BT headphones, with text emphasizing 'JBL Pure Bass Sound', indicating audio quality.
5. Maintenance
5.1 Cleaning
- Wipe the headphones with a soft, dry cloth.
- Do not use harsh chemicals or abrasive materials.
- Avoid getting moisture into any openings.
5.2 Storage
The JBL Tune 720BT headphones feature a foldable design for easy storage and portability.
- Fold the earcups inward to minimize space.
- Store in a cool, dry place away from direct sunlight and extreme temperatures.
5.3 Water Resistance
These headphones are not water resistant. Avoid exposure to water, rain, or excessive moisture to prevent damage.

The JBL Tune 720BT headphones in black, shown in their folded configuration, highlighting their portable design.
6. Troubleshooting
If you encounter issues with your JBL Tune 720BT headphones, refer to the following common solutions:
| Problem | Possible Solution |
|---|---|
| Headphones do not power on | Ensure the battery is charged. Connect to a power source using the USB-C cable. |
| Cannot pair via Bluetooth | Ensure headphones are in pairing mode (flashing blue LED). Turn off and on Bluetooth on your device. Forget the device in your Bluetooth settings and try pairing again. |
| No sound or low volume | Check volume levels on both headphones and connected device. Ensure headphones are properly paired. Try restarting both devices. |
| Intermittent connection | Ensure no obstacles are between the headphones and the device. Move closer to the connected device. Avoid interference from other wireless devices. |
| Microphone not working | Ensure the headphones are selected as the audio input device on your connected device. Check for any mute settings. |
If the issue persists, try performing a factory reset (refer to the JBL support website for specific instructions) or contact JBL customer support.
7. Specifications
Detailed technical specifications for the JBL Tune 720BT headphones:
| Feature | Detail |
|---|---|
| Model Name | JBL Tune 720BT |
| Item Model Number | JBLT720BTWHTAM |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.3 |
| Audio Driver Size | 40 mm Dynamic Driver |
| Frequency Response | 20 Hz - 20 kHz |
| Sensitivity | 101 dB |
| Impedance | 32 Ohm |
| Battery Life | Up to 76 Hours |
| Charging Time | 2 Hours (via USB Type-C) |
| Speed Charge | 5 minutes charge for 3 hours playback |
| Item Weight | 220 Grams (7.8 ounces) |
| Product Dimensions | 8.07 x 2.87 x 8.78 inches |
| Control Method | Touch, Buttons |
| Voice Assistant Support | Siri, Google Assistant, Amazon Alexa |
| Special Features | Adjustable Headband, Built-In Voice Assistant, Foldable, Multipoint Pairing, Volume Control |
| Water Resistance Level | Not Water Resistant |
| UPC | 050036395052 |

An illustration showing the physical dimensions of the JBL Tune 720BT headphones, including height (22.3 cm), width (20.5 cm), and earcup depth (7.3 cm).
8. Warranty and Support
8.1 Manufacturer's Warranty
JBL products are designed for reliability and performance. For specific warranty terms and conditions applicable to your JBL Tune 720BT headphones, please refer to the warranty card included in your product packaging or visit the official JBL website. The warranty typically covers manufacturing defects for a specified period from the date of purchase.
8.2 Customer Support
For further assistance, technical support, or service inquiries, please contact JBL customer support through their official website or the JBL Headphones App. You can find FAQs, troubleshooting guides, and contact information on the JBL support pages.
Online Support: Visit the official JBL website (www.jbl.com) and navigate to the support section.
JBL Headphones App: The app may offer direct support options or links to relevant resources.
9. Important Safety Information
- Do not expose the headphones to extreme temperatures or humidity.
- Avoid dropping or subjecting the headphones to strong impacts.
- Do not disassemble or attempt to repair the headphones yourself. This will void the warranty.
- Listen at moderate volume levels to prevent hearing damage.
- Be aware of your surroundings when using headphones, especially in traffic or other potentially hazardous situations.







