Introduction
Thank you for choosing the MegaChef Top Load Hot and Cold Water Dispenser. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new appliance. Please read these instructions thoroughly before use and retain them for future reference.

Image: The MegaChef water dispenser positioned in a contemporary kitchen, demonstrating its compact design and aesthetic integration.
Important Safety Instructions
To reduce the risk of injury or property damage, always follow basic safety precautions when using electrical appliances. This includes, but is not limited to:
- Read all instructions before operating the dispenser.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Do not immerse the dispenser, cord, or plug in water or other liquids.
- Unplug the dispenser from the outlet when not in use and before cleaning.
- Keep children away from the hot water spout. This dispenser features a child safety lock for the hot water.
- This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm (Proposition 65 warning).
Product Overview
The MegaChef Top Load Water Dispenser provides convenient access to both hot and cold water. Its design accommodates 3 or 5-gallon water bottles.

Image: A clear front view of the water dispenser, highlighting its sleek black and stainless steel finish.
Key Components:
- Top Loading Reservoir: For placing 3 or 5-gallon water bottles.
- Hot Water Spout: Dispenses hot water, equipped with a child safety lock.
- Cold Water Spout: Dispenses chilled water.
- Control Panel: Indicators for power, heating, and cooling status.
- Removable Drip Tray: Collects spills for easy cleaning.
- Power Switches (Rear): Separate switches for hot and cold water functions.

Image: A detailed view of the dispenser's control panel, showing the MegaChef logo, indicator lights, and the hot and cold water dispensing levers.
Setup
- Unpacking: Carefully remove the dispenser from its packaging. Retain all packaging materials for potential future transport or service.
- Placement: Place the dispenser on a flat, stable surface in a cool, dry location away from direct sunlight and heat sources. Ensure there is adequate ventilation around the unit.
- Install Drip Tray: Slide the removable drip tray into its designated slot below the spouts.
- Load Water Bottle: Remove the cap from a 3 or 5-gallon water bottle. Carefully lift the bottle and place it inverted onto the top loading reservoir. Ensure it is seated securely.
- Initial Priming: Before plugging in the unit, dispense water from both the hot and cold spouts until water flows continuously. This primes the internal tanks and prevents dry heating.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Activate Functions: Locate the power switches on the back of the unit. Turn on the switches for hot water and cold water as desired. The corresponding indicator lights on the front panel will illuminate.

Image: The back of the water dispenser, clearly showing the green 'ON' and red 'OFF' switches for controlling the heating and cooling functions.
Operating Instructions
Dispensing Cold Water:
- Ensure the cold water switch on the back is in the 'ON' position.
- Place a glass or cup under the blue-colored cold water spout.
- Push the cold water lever to dispense chilled water. Release the lever to stop the flow.

Image: A hand holding a glass under the cold water spout, demonstrating the dispensing action.
Dispensing Hot Water (Child Safety Feature):
- Ensure the hot water switch on the back is in the 'ON' position.
- Place a mug or heat-resistant container under the red-colored hot water spout.
- To dispense hot water, simultaneously press the child safety lock button (usually located on top of the hot water lever) and push the hot water lever.
- Release both the button and the lever to stop the flow.

Image: A hand pressing the child safety lock and lever to dispense hot water into a mug, illustrating the two-step process.
Maintenance
Cleaning the Drip Tray:
- Regularly check and empty the drip tray to prevent overflow.
- Pull the drip tray forward to remove it from the dispenser.
- Empty any collected water and wash the tray with mild soap and water. Rinse thoroughly and dry before reinserting.

Image: A hand pulling out the black removable drip tray from the base of the dispenser for cleaning.
General Cleaning:
- Unplug the dispenser before cleaning.
- Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- For thorough cleaning of the internal water tanks, consult the manufacturer's guidelines or a qualified service technician.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot or cold water | Power cord unplugged; Hot/Cold switch off; Empty water bottle. | Check power connection; Turn on respective switches; Replace water bottle. |
| Water not dispensing | Air lock in system; Empty water bottle. | Press both hot and cold levers simultaneously for a few seconds to release air; Replace water bottle. |
| Water leaking from unit | Water bottle not seated correctly; Damaged water bottle; Internal leak. | Re-seat water bottle; Try a different water bottle; Unplug and contact customer support for internal leaks. |
| Water has unusual taste/odor | New bottle; Dispenser needs cleaning. | Dispense a few glasses of water to flush; Perform a thorough cleaning of the dispenser. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | 210120685M |
| Dimensions (D x W x H) | 11" x 11.41" x 36.42" |
| Weight | 25.7 pounds (Item Weight) / 33 Pounds (Product Weight) |
| Material | Stainless Steel |
| Capacity | 5 Gallons (compatible with 3 & 5-gallon bottles) |
| Power Source | Corded Electric |
| Voltage | 115 Volts |
| Amperage | 5.8 Amps |
| Frequency | 60 Hz |
| Hot Water Wattage | 500 Watts |
| Hot Water Tank Capacity | 1 Liter |
| Hot Water Temperature Range | 190 - 203 Degrees Fahrenheit |
| Hot Water Yield | 5 Liters/Hour |
| Cold Water Wattage | 80 Watts |
| Cold Water Tank Capacity | 3.4 Liters |
| Cold Water Temperature Range | 42 - 50 Degrees Fahrenheit |
| Cold Water Yield | 2.5 Liters/Hour |
| Installation Type | Freestanding |
| Certifications | ETL Listed |
| UPC | 840191208898 |
Warranty and Support
This product comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms, conditions, and duration. For technical support, service, or warranty claims, please contact MegaChef customer service using the contact information provided in your product packaging or on the official MegaChef website.





