1. Introduction
Thank you for choosing the Quality Heating Dual Electric Water Heater. This 80-liter, 2000W electric water heater is designed for efficient and reliable hot water supply. It features digital controls and an insulating foam layer for minimal heat loss, contributing to energy efficiency. This manual provides essential information for installation, operation, maintenance, and troubleshooting to ensure safe and optimal performance of your appliance.
2. Safety Information
WARNING: Failure to follow these safety instructions may result in electric shock, fire, property damage, or personal injury.
- Read all instructions carefully before installation and use.
- Installation must be performed by a qualified professional in accordance with local codes and regulations.
- Ensure the water heater is completely filled with water before connecting to the electrical supply.
- Do not operate the water heater if it is damaged or malfunctioning.
- Always disconnect power before performing any maintenance or service.
- The appliance must be properly grounded.
- Do not block or tamper with the pressure relief valve.
- Keep flammable materials away from the water heater.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
3. Product Overview
The Quality Heating Dual Electric Water Heater is designed for efficient water heating. Below is an overview of its main components and controls.

Figure 1: Front View of the Water Heater. This image shows the front panel of the Quality Heating 80L electric water heater, featuring the digital temperature display and two control knobs for temperature adjustment and power settings. The "Quality Heating" logo is visible at the top.
- Digital Display: Shows the current water temperature.
- Temperature Control Knob: Adjusts the desired water temperature.
- Power/Mode Knob: Selects power settings (e.g., Low, High) or turns the unit on/off.
- Water Inlet (Blue): Connection for cold water supply.
- Water Outlet (Red): Connection for hot water output.
- Mounting Brackets: Located on the back for secure wall installation.
4. Setup and Installation
Proper installation is crucial for the safe and efficient operation of your water heater. It is recommended that installation be performed by a certified plumber or electrician.
4.1 Mounting the Water Heater
The water heater is designed for indoor wall installation. Ensure the wall can support the full weight of the water heater when filled (approximately 102 kg for the 80L model).

Figure 2: Back View with Mounting Brackets. This image displays the rear of the water heater, highlighting the two robust mounting brackets designed for secure wall attachment.
- Select a suitable location, ensuring adequate clearance for maintenance and ventilation.
- Mark the positions for the mounting brackets on the wall.
- Drill holes and securely fasten the mounting hardware (not included, or check package contents) to the wall.
- Carefully lift and hang the water heater onto the installed brackets.
4.2 Water Connections
Connect the water supply lines to the appropriate inlets/outlets.
- Connect the cold water supply to the blue inlet pipe.
- Connect the hot water output to the red outlet pipe.
- Install the supplied safety valve on the cold water inlet.
- Open the cold water supply valve and a hot water faucet in your home to allow the tank to fill and air to escape. Close the faucet once water flows steadily.
- Check all connections for leaks.
4.3 Electrical Connection
The water heater requires a dedicated 230V electrical circuit.
- Ensure the water heater is completely filled with water before connecting to power.
- Connect the appliance to a properly grounded electrical outlet.
- Verify that the electrical supply matches the specifications on the product label.
5. Operating Instructions
Once installed and filled with water, you can begin operating your water heater.
- Power On: Turn the Power/Mode knob to the desired setting (e.g., "Low" or "High"). The digital display will illuminate.
- Set Temperature: Rotate the Temperature Control knob to set your desired water temperature. The digital display will show the set temperature, then revert to showing the current water temperature as it heats.
- Heating Cycle: The water heater will automatically begin heating the water to the set temperature. The heating indicator light (if present) may illuminate.
- Hot Water Availability: Once the set temperature is reached, the heating element will turn off. The water heater will maintain the temperature by cycling on and off as needed.
CAUTION: Hot water can cause severe burns. Exercise caution when using hot water, especially with children or individuals with reduced sensitivity.
6. Maintenance
Regular maintenance ensures the longevity and efficiency of your water heater. Always disconnect power before performing any maintenance.
- Drainage: Periodically drain the tank to remove sediment buildup. This should be done at least once a year.
- Safety Valve Check: Manually operate the pressure relief valve every six months to ensure it is not obstructed. Follow manufacturer guidelines for this procedure.
- Anode Rod Inspection: The anode rod helps prevent corrosion. Inspect and replace it every 1-3 years, or more frequently in areas with hard water. This task is best performed by a qualified technician.
- Exterior Cleaning: Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
7. Troubleshooting
If you encounter issues with your water heater, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water or insufficient hot water. |
|
|
| Water is too hot. | Thermostat set too high. | Decrease thermostat setting. |
| Leaking from the tank or connections. |
|
|
| Unusual noises (e.g., popping, rumbling). | Sediment buildup in the tank. | Drain and flush the tank to remove sediment. |
If the problem persists after attempting these solutions, please contact a qualified service technician.
8. Specifications
Detailed technical specifications for the Quality Heating Dual Electric Water Heater 80L.

Figure 3: Product Specification Label. This image shows the technical label of the water heater, detailing specifications such as rated power, voltage, frequency, capacity, and waterproof rating (IPX4).
| Feature | Specification |
|---|---|
| Brand | Quality Heating |
| Model Number | 287388910 |
| Capacity | 80 Liters |
| Rated Power | 2000 Watts (1-2KW as per label) |
| Voltage | 230 Volts (220V as per label) |
| Frequency | 50 Hz |
| Max Temperature | 75°C |
| Rated Pressure | 0.8 MPa |
| Waterproof Rating | IPX4 |
| Dimensions (L x W x H) | 53 x 28 x 95 cm (Productafmetingen) |
| Weight (Empty) | 22 kg |
| Energy Efficiency | Class B (as per feature bullets) |
| Special Features | Digital Control, Safety Valve, Extra Life Series |
9. Warranty and Support
Specific warranty details are typically provided with your purchase documentation. Please refer to the warranty card or contact your retailer for information regarding the warranty period and terms.
For technical support, service, or replacement parts, please contact Quality Heating customer service or your authorized dealer. When contacting support, please have your model number (287388910) and purchase date available.







