1. Important Safety Information
Please read all instructions carefully before installing and operating your air conditioner. Retain this manual for future reference. Always follow basic safety precautions to reduce the risk of fire, electric shock, or injury to persons.
- Professional Installation: This unit requires professional installation. Do not attempt to install the unit yourself.
- Power Supply: Ensure the power supply matches the specifications of the unit. Always use a dedicated power circuit.
- Grounding: The unit must be properly grounded to prevent electric shock.
- Refrigerant: This unit uses R410A refrigerant. Handle with care and only by certified personnel.
- Cleaning: Disconnect power before cleaning or performing maintenance.
- Children: Keep children away from the unit and remote control.
2. Product Overview
The GREE GWH24AGEXF-D3NTA1B Pular Split Air Conditioner is a 22500 BTU hot/cold unit designed for efficient climate control. It features built-in Wi-Fi for convenient operation and various functions to enhance user comfort.

Figure 2.1: GREE Pular Split Air Conditioner, showing both the indoor and outdoor units.
2.1 Indoor Unit

Figure 2.2: The indoor unit of the GREE Pular Split Air Conditioner, featuring the LED display and air outlet.
The indoor unit is responsible for circulating conditioned air within the room. It houses the air filter, fan, and evaporator coil. The LED display provides operational status and settings.
2.2 Outdoor Unit

Figure 2.3: The outdoor unit of the GREE Pular Split Air Conditioner, showing the fan and compressor housing.
The outdoor unit contains the compressor, condenser coil, and outdoor fan. It dissipates heat during cooling operation and absorbs heat during heating operation.
3. Setup and Installation
This GREE Pular Split AC unit is designed for professional installation. The following information provides a general overview and highlights key considerations.
3.1 Pre-Installation Checks
- Verify that the installation site meets the required clearances for both indoor and outdoor units.
- Ensure the electrical supply is adequate and correctly wired according to local codes.
- Confirm all components are present and undamaged.
3.2 Wi-Fi Setup
The unit features built-in Wi-Fi for smart control. Refer to the separate Wi-Fi setup guide provided with your unit for detailed instructions on connecting to your home network and using the GREE+ app.
- Download the official GREE+ application from your device's app store.
- Follow the in-app instructions to pair your air conditioner with your Wi-Fi network.
- Ensure your Wi-Fi network is 2.4GHz for optimal compatibility.
4. Operating Instructions
The air conditioner is operated primarily via the included remote control. Ensure the remote has working batteries.
4.1 Basic Operation Modes
- Cooling Mode: Press the MODE button until the snowflake icon appears. Adjust temperature using the UP/DOWN arrows.
- Heating Mode: Press the MODE button until the sun icon appears. Adjust temperature using the UP/DOWN arrows.
- Fan Mode: Press the MODE button until the fan icon appears. The unit will circulate air without cooling or heating.
- Dry Mode: Press the MODE button until the water drop icon appears. This mode reduces humidity in the room.
- Auto Mode: Press the MODE button until the 'A' icon appears. The unit automatically selects the operating mode (Cooling, Heating, or Fan) based on the room temperature.
4.2 Advanced Features
- Multi-Fan Speeds: Adjust fan speed (Low, Medium, High, Auto) using the FAN button on the remote.
- Wide Angle Louvers & Air Flow Direction Control: Use the SWING button to activate automatic louver movement or adjust the louvers manually for desired airflow direction.
- Comfortable Sleeping Mode: Activates a quiet operation mode that gradually adjusts temperature for optimal sleep comfort.
- Timer: Set the unit to turn ON or OFF automatically after a specified period. Refer to the remote control section of the full manual for detailed timer settings.
- Turbo Button: Provides rapid cooling or heating to reach the desired temperature quickly.
- Lock Function: Prevents accidental changes to settings on the remote control.
- Feel Function: The remote control senses the temperature at its location and transmits it to the indoor unit, allowing for more precise temperature control around the user.
- Memory Function: The unit retains previous settings after a power interruption.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your air conditioner. Always disconnect power before performing any maintenance.
5.1 Air Filter Cleaning
The indoor unit features a removable and washable filter. Clean the filter every two weeks or more frequently depending on usage and air quality.
- Open the front panel of the indoor unit.
- Remove the air filters.
- Wash the filters with lukewarm water and a mild detergent.
- Rinse thoroughly and allow to air dry completely before reinserting.
- Close the front panel.
5.2 Self-Cleaning Function
The unit is equipped with a self-cleaning function to help prevent mold and bacteria growth on the evaporator coil. Activate this function periodically as per the full instruction manual.
5.3 Intelligent Defrosting
During heating operation in low ambient temperatures, the outdoor unit may accumulate frost. The intelligent defrosting function automatically activates to remove frost, ensuring efficient heating performance.
6. Troubleshooting
This section provides solutions for common issues. For more complex problems, contact a qualified service technician.
6.1 Self-Diagnosis
The unit features a self-diagnosis system. If an error occurs, an error code may be displayed on the indoor unit's LED panel. Refer to the full manual for a list of error codes and their meanings.
6.2 Common Issues and Solutions
- Unit does not turn on: Check power supply, circuit breaker, and remote control batteries.
- Insufficient cooling/heating: Ensure air filters are clean, windows/doors are closed, and there are no obstructions to airflow. Verify correct mode and temperature settings.
- Unusual noises: Minor noises during operation are normal. If noises are loud or unusual, contact service.
- Water leakage: Check for clogged drain hose or improper installation. Contact service if issue persists.
7. Specifications
Detailed technical specifications for the GREE GWH24AGEXF-D3NTA1B Pular Split Air Conditioner.
| Feature | Specification |
|---|---|
| Brand | Gree |
| Model Number | GWH24AGEXF-D3NTA1B |
| Type | Split System (Pular Series) |
| Cooling/Heating Capacity | 22500 BTU |
| Refrigerant Type | R-410A |
| Voltage | 220 Volts |
| Wattage | 40 watts (control circuit) |
| Noise Level | 40 Decibels |
| Indoor Unit Dimensions (WxHxD) | 107.5 x 33 x 24.6 cm |
| Outdoor Unit Weight | 59 Kilograms |
| Special Features | Built-in Wi-Fi, Auto Clean, Multi-Fan Speeds, Wide Angle Louvers, Air Flow Direction Control, Comfortable Sleeping Mode, Timer, Turbo Button, Lock, Feel, Self-Cleaning Function, Self Diagnosis, LED Display, Intelligent Defrosting, Drying Operation, Removable Washable Filter, Memory Function, Eco-Friendly Refrigerant |
| Included Components | Remote Control |
7.1 Energy Efficiency Label

Figure 7.1: Saudi Energy Efficiency Label for the GREE GWH24AGEXF-D3NTA1B model. This label provides details on cooling capacity, annual energy consumption, and efficiency ratings.
For verification of the energy efficiency certificate, please visit: Saudi Standards, Metrology and Quality Organization (SASO)
8. Warranty and Support
For warranty information, please refer to the warranty card included with your product or contact your local GREE authorized dealer. Keep your purchase receipt as proof of purchase.
For technical support, service requests, or inquiries, please contact GREE customer service or an authorized service center in your region. Contact details can typically be found on the GREE official website or in your product documentation.





