Product Overview
The TECNO Spark 20C in Gravity Black, showcasing its sleek design and camera module.
The TECNO Spark 20C is a feature-rich smartphone designed for everyday use. It combines a powerful processor with a high-resolution camera and a long-lasting battery to provide a seamless user experience. This manual will guide you through the setup, operation, and maintenance of your device.
Key Features:
- Memory & Storage: Up to 16GB RAM (with Memory Fusion) and 128GB ROM, expandable up to 1TB via dedicated SD card slot.
- Display: 6.56-inch Dot-in Display with 90Hz refresh rate and Dynamic Port for notifications.
- Audio: Segment-first Dual Stereo Speakers with DTS technology for enhanced sound.
- Security: Ultra-Fast Side Edge Fingerprint Sensor and Face Unlock.
- Battery: Massive 5000mAh battery with 18W Type-C fast charging.
- Processor: 2.2Ghz Octa Core Helio G36 processor for robust performance.
- Camera: 50MP + AI Dual Rear Camera (f/1.6 aperture) and 8MP Dual Flashlight Selfie Camera (f/2.0 aperture) with various modes.
- Design: 8.55mm Ultra sleek design with a premium Dot-in Display.
Getting Started: Setup
Follow these steps to set up your new TECNO Spark 20C smartphone.
1. Unboxing and Initial Inspection
Contents of the TECNO Spark 20C retail box, including the phone, charger, cable, case, and SIM ejector tool.
Carefully unbox your device and check for all included accessories:
- TECNO Spark 20C Smartphone
- Phone Case
- Power Adapter
- SIM Tray Ejector
- USB Cable (Type-C)
Inspect the device for any physical damage before proceeding.
2. Inserting SIM and SD Card
The dedicated SIM and SD card slot on the TECNO Spark 20C, supporting dual SIM and expandable storage.
- Locate the SIM tray on the side of the phone.
- Insert the SIM tray ejector tool into the small hole next to the tray and press gently until the tray pops out.
- Place your Nano-SIM cards (up to two) and a microSD card (for storage expansion up to 1TB) into the designated slots on the tray. Ensure they are correctly oriented.
- Carefully push the tray back into the phone until it clicks into place.
3. Charging the Device
The TECNO Spark 20C supports 18W fast charging via its Type-C port.
Before first use, it is recommended to fully charge your TECNO Spark 20C. Use the provided 18W power adapter and USB Type-C cable.
- Connect the USB cable to the power adapter.
- Plug the Type-C end of the cable into the charging port at the bottom of your phone.
- Plug the power adapter into a wall outlet.
- The charging indicator will appear on the screen. A full charge can be achieved quickly with the 18W fast charger.
4. Powering On and Initial Setup
Press and hold the Power button (located on the side) until the TECNO logo appears. Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, Google account setup, and security settings (fingerprint/face unlock).
Operating Your Device
Display and Navigation
The 90Hz Dot-in display provides a seamless and fluid visual experience.
The 6.56-inch Dot-in Display offers a smooth visual experience with its 90Hz refresh rate. Navigate your device using touch gestures:
- Tap: Select an item or open an app.
- Swipe: Scroll through screens, menus, or content.
- Pinch: Zoom in or out on photos and web pages.
- Dynamic Port: The area around the front camera dynamically displays notifications, charging status, and call information.
Camera Usage
The 50MP Ultra Clear Camera captures highly detailed and realistic pictures.
Your TECNO Spark 20C features a 50MP main camera and an 8MP selfie camera. Open the Camera app to access various modes:
- Photo: Standard mode for capturing still images.
- Portrait: Creates a depth-of-field effect for professional-looking portraits.
- Super Night: Enhances low-light photography.
- HDR: Improves dynamic range for vivid photos in challenging lighting.
- Time-Lapse: Record accelerated videos of slow-changing scenes.
- AI Optimized Modes: Utilize AI for scene detection and optimized settings.
Audio Features
The TECNO Spark 20C features stereo dual speakers with DTS technology for an immersive audio experience.
Experience enhanced audio with the segment-first Dual Stereo Speakers equipped with DTS technology. The volume can be increased significantly for a fully immersive sound experience, ideal for media consumption and gaming.
Maintenance and Care
Proper maintenance ensures the longevity and optimal performance of your TECNO Spark 20C.
Battery Care
The 5000mAh battery is designed for extended use. To maximize battery life:
- Avoid extreme temperatures.
- Use the original charger and cable.
- Enable Ultra Power Saving mode when battery is low.
- Close background apps when not in use.
Software Updates
Regularly check for and install system updates to ensure your device has the latest features, security patches, and performance improvements. Go to Settings > System > System Update.
Cleaning Your Device
Use a soft, lint-free cloth to clean the screen and body of your phone. Avoid using harsh chemicals or abrasive materials. The device is water resistant, but avoid submerging it in water.
Troubleshooting Common Issues
Here are solutions to some common problems you might encounter.
Device Not Turning On
- Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on.
- Press and hold the Power button for at least 10-15 seconds to force a restart.
Poor Network Signal or Connectivity Issues
- Check if Airplane Mode is off.
- Restart your device.
- Ensure your SIM card is properly inserted.
- Reset network settings: Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
Apps Crashing or Freezing
- Clear the cache and data of the problematic app: Settings > Apps & notifications > See all apps > [App Name] > Storage & cache > Clear cache / Clear storage.
- Update the app from the Google Play Store.
- If the issue persists, uninstall and reinstall the app.
Fingerprint Sensor Not Working
- Ensure your finger is clean and dry.
- Re-register your fingerprints in Settings > Security > Fingerprint.
- Ensure the sensor area is clean and free from dirt or smudges.
Specifications
| Feature | Detail |
|---|---|
| Model Number | BG7 |
| Operating System | Android 13.0 |
| RAM | Up to 16GB (with Memory Fusion) |
| Internal Storage (ROM) | 128 GB |
| Expandable Storage | Up to 1TB via dedicated SD card slot |
| Processor | 2.2 GHz Octa Core Helio G36 |
| Display Size | 6.56-inch Dot-in Display |
| Refresh Rate | 90Hz |
| Resolution | 720p |
| Rear Camera | 50MP + AI Dual Camera (f/1.6 Aperture) |
| Front Camera | 8MP Dual Flashlight Selfie Camera (f/2.0 Aperture) |
| Battery Capacity | 5000mAh |
| Charging | 18W Type-C Fast Charging |
| Dimensions | 16.4 x 7.6 x 0.9 cm |
| Weight | 189 g |
| Connectivity | Bluetooth, USB, Wi-Fi, Cellular |
| Special Features | Dual SIM, Front Camera With Flash, Stereo Speakers, Supports USB OTG, Water Resistant, Side Edge Fingerprint Sensor, Dynamic Port |
Warranty and Support
Your TECNO Spark 20C comes with a manufacturer's warranty and access to a robust support network.
Warranty Information
The TECNO Spark 20C is covered by a 12-month warranty from the date of purchase. This warranty covers manufacturing defects. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included in your product packaging or visit the official TECNO website.
Customer Support
For technical assistance, service, or further inquiries, please contact TECNO customer support. TECNO maintains a strong after-sales service network, being the 2nd largest service network in India with over 1300 service centers across 1000+ towns.
You can find more information and support resources on the official Tecno Store on Amazon: Tecno Official Store.
Important Safety Information
Always follow basic safety precautions when using your device to reduce the risk of injury, fire, or electric shock.
- Do not disassemble or modify the device.
- Use only approved chargers and accessories.
- Avoid exposing the device to extreme temperatures or direct sunlight for prolonged periods.
- Keep the device away from water and liquids, despite its water resistance feature.
- Dispose of the device and its battery responsibly according to local regulations.
