BOSGAME E2 Windows 11 Pro Mini PC Instruction Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your BOSGAME E2 Mini PC. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

The BOSGAME E2 is a compact and powerful mini PC designed for business, multimedia, and light gaming applications. It features an AMD Ryzen 5 3550H processor, Windows 11 Pro operating system, 16GB DDR4 RAM, and a 512GB NVMe SSD, offering efficient performance and triple 4K display support.

2. Package Contents

Verify that all items listed below are present in your product package:

• BOSGAME E2 Mini PC
• Power Adapter
• VESA Mount with Screws
• HDMI Cable
• User Manual (this document)

This image displays the BOSGAME E2 Mini PC alongside its included accessories: a power adapter, a VESA mount with screws for installation, an HDMI cable for display connection, and the user manual.

3. Product Features

The BOSGAME E2 Mini PC is equipped with advanced components for reliable performance:

• Processor: AMD Ryzen 5 3550H (4 Cores, 8 Threads, up to 3.7 GHz Boost)
• Graphics: AMD Radeon Vega 8 Graphics (8 Cores, 1200 MHz Frequency)
• Operating System: Windows 11 Pro (pre-installed), compatible with Ubuntu
• Memory: 16GB DDR4 2400MHz RAM (expandable up to 32GB)
• Storage: 512GB M.2 2280 NVMe PCIe 3.0 SSD
• Wireless Connectivity: Wi-Fi 5 (802.11ac) and Bluetooth 5.0
• Wired Connectivity: 1000M RJ45 LAN port
• Display Output: Triple 4K @ 60Hz display support via 2x HDMI 2.0 and 1x USB-C (1080P@60Hz)
• Ports: 3x USB 3.2, 1x USB 2.0, 1x RJ45, 1x 3.5mm Audio Jack, 2x HDMI, 1x USB-C, 1x DC Power Input
• Additional Features: Wake on LAN, Wall Mount support

This image highlights the main technical specifications of the BOSGAME E2, including its processor, graphics, storage, memory, and connectivity options, emphasizing its triple display capability.

This image provides a closer look at the AMD Ryzen 5 3550H processor, detailing its core count, thread count, cache size, maximum boost clock speed, and Thermal Design Power (TDP).

This image illustrates the internal memory and storage components, specifically 16GB of DDR4 2400MHz RAM and a 512GB M.2 NVMe PCIe 3.0 SSD, highlighting the system's capacity and performance capabilities.

This image details several key functionalities of the Mini PC, including its Wi-Fi 5 standard, Wake on LAN feature for remote power-on, support for three independent displays, the high-speed Gigabit Ethernet port, and the option for wall mounting.

4. Setup Guide

4.1 Connecting Peripherals

1. Connect Display: Use the provided HDMI cable to connect your monitor to one of the HDMI ports on the back of the Mini PC. For triple display setup, use both HDMI ports and the USB-C port (with a compatible adapter/cable).
2. Connect Keyboard and Mouse: Plug your USB keyboard and mouse into the available USB ports (USB 3.2 or USB 2.0).
3. Connect Network (Optional): For a wired internet connection, connect an Ethernet cable from your router/modem to the RJ45 LAN port on the Mini PC.
4. Connect Power: Plug the power adapter into the DC IN port on the Mini PC, then plug the adapter into a power outlet.

This image illustrates the various input/output ports available on the front and rear panels of the BOSGAME E2 Mini PC, including USB, HDMI, LAN, and audio connections.

4.2 First Boot

After connecting all necessary peripherals and power, press the power button located on the front of the Mini PC. The system will boot into Windows 11 Pro. Follow the on-screen instructions to complete the initial Windows setup.

4.3 Wall Mounting (Optional)

The BOSGAME E2 supports VESA mounting for attachment to the back of a monitor or a wall.

1. Fix the VESA bracket to the Mini PC using the provided screws.
2. Fix the bracket to the back of your display or a wall using the appropriate screws.

This image demonstrates the process of mounting the BOSGAME E2 Mini PC to the rear of a monitor using the included VESA bracket, illustrating how to secure the bracket to both the PC and the display.

5. Operating Instructions

5.1 Power On/Off

• Power On: Press the power button on the front of the Mini PC.
• Power Off: Click the Windows Start button, then select Power > Shut down. Alternatively, press and hold the power button for 4 seconds to force a shutdown (use only when necessary).

5.2 Triple Display Setup

The Mini PC supports up to three independent displays. Connect your primary and secondary monitors via the two HDMI 2.0 ports. For the third display, use the USB-C port with a compatible USB-C to DisplayPort/HDMI adapter or cable. Once connected, Windows will automatically detect the displays. You can configure display settings (resolution, orientation, extension/duplication) via Settings > System > Display.

5.3 Wake on LAN

The BOSGAME E2 supports Wake on LAN (WoL), allowing you to power on the device remotely over a network. To enable this feature, you may need to configure settings in the BIOS and your network adapter properties within Windows. Refer to the official BOSGAME website for detailed instructions on enabling Wake on LAN.

6. Maintenance

6.1 Cleaning

Regularly clean the exterior of the Mini PC with a soft, dry cloth. Use compressed air to gently clear dust from ventilation openings to ensure proper airflow and prevent overheating. Do not use liquid cleaners directly on the device.

6.2 Software Updates

Keep your Windows 11 Pro operating system and device drivers updated to ensure optimal performance and security. Windows updates can be managed via Settings > Windows Update.

6.3 Storage and Memory Expansion

The Mini PC's RAM can be expanded up to 32GB. The M.2 2280 NVMe SSD can also be upgraded. Note: Additional 2.5-inch hard drives are not supported by this model.

7. Troubleshooting

• No Power: Ensure the power adapter is securely connected to both the Mini PC and a working power outlet. Test the outlet with another device.
• No Display: Verify that the HDMI cable (or USB-C cable) is correctly connected to both the Mini PC and the monitor. Ensure the monitor is powered on and set to the correct input source. Try a different cable or monitor if possible.
• No Internet Connection (Wired): Check the Ethernet cable connection. Verify your router/modem is working correctly. Check network adapter settings in Windows.
• No Internet Connection (Wireless): Ensure Wi-Fi is enabled in Windows. Check if the correct Wi-Fi network is selected and the password is entered correctly. Restart your router/modem.
• System Slowdown: Check for background applications consuming resources. Ensure sufficient free storage space. Run a virus scan. Consider updating drivers or reinstalling Windows if issues persist.

8. Specifications

9. Warranty and Support

The BOSGAME E2 Mini PC comes with a two-year warranty from the date of purchase. This warranty covers manufacturing defects and ensures the product meets its specified performance standards under normal use.

For technical assistance, troubleshooting, or warranty claims, please contact our 24/7 online support. Refer to the contact information provided on the official BOSGAME website or your purchase documentation.