1. Introduction
Welcome to the user manual for your new KitchenAid Digital Countertop Oven with Air Fry & Pizza Stone, model KCO128BM. This versatile appliance is designed to enhance your cooking experience with its multi-functional capabilities, including air frying, baking, broiling, toasting, and more. Featuring a No-Flip Air Fry Basket, 360° Air Fry System, and Even-Heat Convection Technology, it offers efficient and consistent cooking results for a wide range of dishes.

Image: The KitchenAid Digital Countertop Oven, KCO128BM, in Black Matte finish, showcasing its sleek design and front controls.
2. Important Safety Instructions
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons. Read all instructions before using this appliance.
- Always ensure the appliance is connected to a properly grounded 3-prong outlet. This oven operates at 1800 Watts.
- Maintain at least 4 inches (10 cm) of clearance on all sides (top, back, and sides) of the oven from walls or other appliances to ensure proper ventilation and prevent overheating.
- Do not touch hot surfaces. Use handles or knobs. Always use oven mitts when handling hot materials.
- Close supervision is necessary when any appliance is used by or near children.
- Do not immerse cord, plugs, or appliance in water or other liquid.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
3. What's Included
Your KitchenAid Digital Countertop Oven comes with the following accessories:
- 12-inch Pizza Baking Stone
- 9x13-inch Baking Pan
- Removable Metal Drip and Crumb Tray
- Removable Metal Rack
- Air Fry Basket

Image: A view of the KitchenAid Digital Countertop Oven with its various included accessories laid out, such as the pizza stone, baking pan, and air fry basket.
4. Setup
Before first use, ensure the oven is placed on a stable, heat-resistant surface with adequate clearance. Wash all accessories in warm, soapy water, rinse thoroughly, and dry. Wipe the interior and exterior of the oven with a damp cloth.
Placement
Place the oven on a dry, level countertop. Ensure there is at least 4 inches (10 cm) of space on all sides (top, back, and sides) for proper air circulation.

Image: The KitchenAid Digital Countertop Oven with its dimensions labeled, indicating a depth of 16 inches, width of 17 inches, and height of 11.3 inches.
Power Connection
Plug the power cord into a grounded 3-prong 120V AC outlet. The oven is rated at 1800 Watts.
5. Operating Instructions
Your KitchenAid Digital Countertop Oven features 10 essential cooking settings and intuitive controls for precise cooking.
Controls Overview
The front panel includes a selector knob for cooking functions (Air Fry, Toast, Bagel, Proof, Dehydrate, Bake, Broil, Reheat, Keep Warm), a digital display, and a knob for adjusting time and temperature. It also has 'Start', 'Cancel', and 'Convection' buttons. The 'Convection' button can also be held to switch between Fahrenheit and Celsius temperature displays.
Cooking Functions
- Air Fry: Utilize the No-Flip Air Fry Basket and the 360° Air Fry System for crispy results without the need to flip food. For best results and to prevent sticking, lightly coat the Air Fry Basket with cooking oil or spray before use.

Image: Crispy chicken wings are shown cooking in the No-Flip Air Fry Basket within the oven, highlighting the air frying capability.

Image: A close-up image emphasizing the 'No-Flip Air Fry Basket' feature, designed for even air frying without needing to turn food.
- Pizza: Use the dedicated pizza cycle and the included 12-inch pizza baking stone for perfectly crispy homemade or frozen pizzas.

Image: A delicious-looking pizza, topped with fresh tomatoes and basil, is shown baking on a pizza stone inside the oven.
- Bake/Convection Bake: The Even-Heat Convection Technology ensures consistent temperatures throughout the oven for even baking.

Image: An illustration demonstrating the 'Even-Heat™ Convection Technology' with arrows showing how heat is circulated evenly within the oven cavity.
- Toast/Bagel, Broil, Reheat, Keep Warm, Proof, Dehydrate: Select the desired function using the selector knob and adjust time/temperature as needed.
Temperature Range & Preheat
The oven offers a wide temperature range from 80°F to 450°F, suitable for various cooking needs from proofing dough to high-heat air frying. It features a Fast Preheat function, ready to bake in under 4 minutes.
Product Overview Video
Video: An official product overview of the KitchenAid Digital Countertop Oven, demonstrating its features, controls, and interior design.
6. Maintenance and Cleaning
Regular cleaning will help maintain the performance and appearance of your oven. Always unplug the oven and allow it to cool completely before cleaning.
- Interior: Wipe the interior with a damp cloth and mild detergent. For stubborn stains, use a non-abrasive cleaner.
- Exterior: Wipe the exterior with a damp cloth. Do not use abrasive cleaners or scouring pads.
- Accessories: The baking pan, drip tray, metal rack, and air fry basket are removable for easy cleaning. Wash them in warm, soapy water.
7. Troubleshooting
If your oven is not functioning as expected, please refer to the following common issues:
- Oven does not turn on: Ensure the power cord is securely plugged into a grounded 3-prong outlet. Check your household circuit breaker.
- Food not cooking evenly: Ensure proper clearances around the oven for ventilation. For convection functions, ensure the fan is operating.
- Food sticking to Air Fry Basket: Lightly coat the basket with cooking oil or spray before adding food.
For further assistance, please contact KitchenAid Customer Support.
8. Specifications
| Brand | KitchenAid |
| Model Name | Digital Countertop Oven with Air Fry |
| Model Number | KCO128BM |
| Color | Black Matte |
| Product Dimensions | 16"D x 17"W x 11.3"H |
| Item Weight | 15.9 pounds |
| Power | 1800 Watts |
| Capacity | 21 Liters |
| Temperature Range | 80°F - 450°F |
| Control Type | Knob Control |
| Special Features | Broiler Option, Removable Crumb Tray, Timer |
| Included Components | (1) 12" pizza baking stone, (1) 9x13-inch baking pan, (1) removable metal drip and crumb tray, (1) removable metal rack, Air Fry Basket |
9. Warranty and Support
For warranty information and customer support, please refer to the warranty card included with your product or visit the official KitchenAid website. You may also contact KitchenAid customer service directly for assistance with product registration, parts, or service inquiries.





