1. Introduction and Overview
Welcome to the ENGWE M20 Electric Bike user manual. This guide provides essential information for the safe operation, maintenance, and troubleshooting of your new e-bike. The ENGWE M20 is designed for versatile use, offering robust performance for various terrains and riding conditions.

Figure 1.1: The ENGWE M20 Electric Bike, featuring a sturdy frame and fat tires.
Key features include a powerful 1000W peak motor, dual 48V 26A batteries for extended range, 20*4.0" fat tires, and a full suspension system for a comfortable ride across all terrains. An intelligent LCD display provides real-time data, and 7-speed gears offer flexibility for various riding conditions.
Video 1.1: Overview of the ENGWE M20 All Terrain E-Bike, showcasing its capabilities and design.
2. Setup and Assembly
Your ENGWE M20 e-bike comes approximately 90% pre-assembled. Follow these instructions for final assembly and initial setup.
2.1 Battery Installation
The dual battery system provides extended range. Ensure batteries are securely installed before riding.
Video 2.1: Detailed guide on assembling the second battery for the ENGWE M20.
2.2 Initial Battery Check
Before first use, verify the battery voltage. A fully charged 48V battery should read approximately 54.6V.
Video 2.2: Instructions on how to test the battery voltage of your ENGWE M20 e-bike.
3. Operating Your ENGWE M20
Familiarize yourself with the controls and riding modes for an optimal experience.
3.1 Powering On and Display
To power on the e-bike, ensure both battery switches are in the ON position. Then, press the power button on the intelligent LCD display. The display shows real-time data including power, speed, and mileage.

Figure 3.1: The intelligent LCD display provides clear information at a glance, even in sunlight.
Video 3.1: Learn how to adjust the speed settings on your ENGWE M20 e-bike display.
3.2 Riding Modes and Gears
The M20 offers multiple riding modes: pure electric, pedal-assist, and manual. The 7-speed Shimano derailleur provides flexibility for various terrains and inclines.

Figure 3.2: The 7-speed Shimano derailleur ensures reliable and accurate gear shifting.
3.3 Lighting System
Dual LED headlights and rear brake lights enhance visibility and safety, especially during night rides.

Figure 3.3: Unique dual headlight design illuminates the path and alerts others.
4. Maintenance
Regular maintenance ensures the longevity and optimal performance of your ENGWE M20.
4.1 General Care and Cleaning
- Keep the e-bike clean by wiping it down with a damp cloth. Avoid high-pressure washing directly on electrical components.
- Regularly check tire pressure for the 20*4.0" fat tires to ensure optimal grip and ride comfort.
4.2 Brake System
The dual disc brakes provide reliable stopping power. Inspect brake pads and rotors regularly for wear and tear.

Figure 4.1: Front and rear disc brakes ensure smooth and safe stopping.
4.3 Suspension System
The full suspension system, with front hydraulic and rear air shocks, provides a comfortable ride. Periodically check the suspension for proper function and adjust as needed.

Figure 4.2: Dual shock systems provide powerful shock absorption for a comfortable ride.
5. Troubleshooting
This section addresses common issues you might encounter with your ENGWE M20.
5.1 Display Issues
If the display is not functioning correctly or needs replacement, refer to the following video guide.
Video 5.1: Guide on replacing the ENGWE M20 bike display and its extended wire.
5.2 Controller Replacement
In case of controller malfunction, follow these steps for replacement.
Video 5.2: Step-by-step instructions on how to replace the controller of your ENGWE M20.
5.3 Pedal Assist/Throttle Issues
If pedal assist or throttle response is inconsistent, check all connections and ensure the display settings are correct. Some users report pedal assist speeds starting too high; refer to the speed adjustment video for customization options.
6. Specifications
Detailed technical specifications for the ENGWE M20 Electric Bike.
| Feature | Specification |
|---|---|
| Bike Type | Electric Bike |
| Motor | 48V/750W Brushless (1000W Peak) |
| Max Speed | 28 mph |
| Battery (Dual) | 48V 26Ah (13Ah x 2) |
| Max Range | Up to 94 miles (dual battery) |
| Tires | 20*4.0" Fat Tires |
| Suspension | Full Suspension (Front Hydraulic, Rear Air Shocks) |
| Gears | 7-Speed |
| Brakes | Dual Disc Brakes |
| Frame Material | Aluminum Alloy |
| Max Weight Recommendation | 264 Pounds |
| UL Certified | UL 2849 Certified |

Figure 6.1: Visual summary of key performance and battery specifications.

Figure 6.2: Dimension reference for the ENGWE M20, showing rider height and load capacity.
7. Warranty and Support
ENGWE provides comprehensive support for your M20 Electric Bike.
- Warranty: The ENGWE M20 comes with a one-year warranty on motors, batteries, and controllers.
- Customer Support: For any further assistance, our professional customer support team is available via email.
- Pre-assembly: The e-bike is 90% pre-assembled, and installation instructions along with necessary tools are provided.





