1. Product Overview
The Sinocare iCan i3 CGM is a continuous glucose monitor designed for diabetes management. It provides insightful trend analysis to help identify patterns and trends in glucose levels over time. This device supports informed decision-making regarding diabetes management plans, aiming for improved health outcomes. With a 15-day wear-life and durable construction, the iCan i3 CGM integrates seamlessly into daily routines, offering continuous glucose monitoring without disruption. It adheres to international standards for accuracy and consistency of glucose readings.
What's in the Box
- 1 Sensor
- 1 Transmitter
- 1 Quick Guide
Key Features
- Advanced Sensor Technology: Utilizes cutting-edge sensor technology for precise and reliable glucose level detection with a MARD of only 8.71%.
- User-Friendly Design: The iCan CGM App features an intuitive interface for effortless monitoring and easy tracking of blood glucose levels.
- Real-Time Alerts: Provides instant notifications for high and low blood sugar levels, customizable to individual needs.
- Long Wear Life & Waterproof: Offers 15 days of continuous monitoring with measurements every 3 minutes (7160 total measurements). Boasts IP28-rated ingress protection, allowing wear during bathing or swimming.
- Considerate After-Sales Service: Dedicated customer service team available for support, product information, and addressing feedback, including guidance on usage and app.
2. Safety Information and Indications
The Sinocare iCan i3 CGM is indicated for individuals with diabetes mellitus to monitor their glucose levels continuously.
Important Safety Notes:
- Always consult with your healthcare provider before making any changes to your diabetes management plan based on CGM readings.
- Do not use the device if the packaging is damaged or if the sensor/transmitter appears compromised.
- Ensure proper application as per instructions to maintain accuracy and prevent discomfort.
- Keep out of reach of children.
3. Setup Guide
Follow these steps to set up your Sinocare iCan i3 CGM for the first time.
3.1 Device Components
Image: The Sinocare iCan i3 CGM system, showing the sensor, transmitter, applicator, and the accompanying mobile application interface displaying glucose readings.
3.2 Sensor and Transmitter Application
- Choose Application Site: Select a clean, dry area on the back of your upper arm. Avoid areas with scars, moles, or recent injections.
- Clean the Site: Use an alcohol wipe to clean the chosen application site thoroughly. Allow it to air dry completely.
- Prepare the Applicator: Remove the cap from the sensor applicator. Ensure the sensor and transmitter are securely seated within the applicator.
- Apply the Sensor: Place the applicator firmly against the prepared skin site. Press down until you hear a click, indicating the sensor has been applied.
- Remove Applicator: Gently lift the applicator straight up from your arm. The sensor should now be securely attached to your skin.
- Activate the Sensor: The sensor will automatically begin its warm-up period once applied.
3.3 App Download and Pairing
Image: The Sinocare iCan CGM app, showing the sensor, Bluetooth connection symbol, and icons for downloading the app from the Apple App Store and Google Play Store.
- Download the iCan CGM App: Search for "iCan CGM" on the Apple App Store (for iOS devices) or Google Play Store (for Android devices) and download the official application.
- Create an Account: Open the app and follow the on-screen instructions to create a new user account.
- Pair with Transmitter: Within the app, navigate to the device pairing section. Follow the prompts to connect your smartphone to the iCan i3 transmitter via Bluetooth. Ensure Bluetooth is enabled on your phone.
- Initial Scan: Once paired, the app will guide you through the initial scan to activate the sensor and begin receiving glucose readings.
4. Operating the iCan i3 CGM
The iCan i3 CGM provides continuous glucose monitoring and insights through its dedicated mobile application.
4.1 Real-Time Monitoring
Image: A person wearing the Sinocare iCan i3 CGM sensor on their arm, actively viewing their real-time glucose levels on the iCan CGM smartphone application.
Once the sensor is active and paired, the iCan CGM App will display your glucose levels continuously. Readings are taken every 3 minutes, providing a comprehensive view of your glucose trends throughout the day and night. The app's intuitive interface allows you to easily track your blood glucose levels and identify patterns.
4.2 Customized Alerts
Image: A smartphone displaying the customized alerts feature of the Sinocare iCan i3 CGM app, with a notification icon, while a person sleeps in the background, indicating continuous monitoring.
The iCan i3 CGM provides real-time alerts for high and low blood sugar levels. You can customize the thresholds for these alerts within the app based on your individual needs and conditions. These instant notifications are received on your smartphone, enabling you to take immediate action to maintain optimal blood glucose control.
4.3 Data Sharing (iCan Reach App)
Image: A person viewing the iCan CGM app on their smartphone at a table, illustrating the ability to share blood glucose levels with family and friends via the iCan Reach App.
The iCan Reach App allows you to easily share your glucose data with caregivers, family, or friends. This feature enables your support network to view your blood sugar values and provide assistance when needed, fostering a collaborative approach to diabetes management.
5. Maintenance
Proper care and understanding of your iCan i3 CGM's features will ensure optimal performance.
5.1 Wear Life
Each Sinocare iCan i3 CGM sensor is designed for a 15-day wear life, providing continuous monitoring for over two weeks. After 15 days, the sensor will expire and must be replaced with a new one.
5.2 Waterproof Features
Image: Various individuals engaging in water activities such as bathing, swimming, running, and fitness, demonstrating the IP28-rated ingress protection of the Sinocare iCan i3 CGM, which allows it to be worn during these activities.
The Sinocare iCan CGM boasts IP28-rated ingress protection. This means the transmitter and sensor work together to be immersed in water up to 2.5 meters for up to 2 hours. You can confidently wear your CGM while bathing, showering, swimming, or engaging in other water-related activities without concern for damage due to water ingress.
5.3 Cleaning and Storage
- Keep the sensor and transmitter clean and dry when not in use.
- Store unused sensors and transmitters in their original packaging in a cool, dry place, away from direct sunlight and extreme temperatures.
- Do not attempt to clean the sensor once applied to the skin with harsh chemicals.
6. Troubleshooting
If you encounter issues with your Sinocare iCan i3 CGM, refer to the following common problems and solutions.
6.1 No Readings or "Device Unusable" Error
- Check Bluetooth Connection: Ensure Bluetooth is enabled on your smartphone and that the app is properly connected to the transmitter.
- App Status: Verify that the iCan CGM App is running in the foreground or background and has necessary permissions.
- Sensor Warm-up: Remember that a new sensor requires a warm-up period before it starts providing readings.
- Sensor Expiration: Confirm that the sensor has not exceeded its 15-day wear life.
- Device Malfunction: If the device consistently displays "device unusable" or fails to provide readings despite proper setup, it may indicate a device problem. In such cases, please contact Sinocare customer service for assistance and potential replacement.
6.2 Inaccurate Readings
- Sensor Placement: Ensure the sensor is applied to a clean, dry, and appropriate site on the back of the upper arm, avoiding areas with excessive movement or pressure.
- Hydration: Dehydration can affect glucose readings. Ensure adequate hydration.
- Interference: Avoid placing strong magnets or electronic devices directly over the sensor.
- Consult Healthcare Provider: If you consistently experience significant discrepancies between CGM readings and blood glucose meter readings, consult your healthcare provider.
6.3 App Not Responding
- Restart App: Close the iCan CGM App completely and reopen it.
- Restart Phone: If the app remains unresponsive, restart your smartphone.
- Check for Updates: Ensure your iCan CGM App is updated to the latest version.
7. Specifications
| Attribute | Value |
|---|---|
| Model Name | iCan i3 CGM |
| Product Dimensions | 3.94"L x 3.94"W x 3.54"H (3.94 x 3.94 x 3.54 inches) |
| Item Weight | 150 Grams (5.29 ounces) |
| Wear Life | 15 Days |
| Measurements Per Sensor | 7160 (every 3 minutes) |
| MARD (Mean Absolute Relative Difference) | 8.71% |
| Ingress Protection Rating | IP28 (immersed in water up to 2.5 meters for up to 2 hours) |
| Battery Cell Composition | Alkaline |
| Manufacturer | Sinocare Inc. |
| Date First Available | January 10, 2024 |
8. Warranty and Support
Sinocare is committed to providing comprehensive support for the iCan i3 CGM. Our customer service team is dedicated to assisting users with any general queries, product information, and feedback.
8.1 Customer Service
For assistance with your iCan i3 CGM, including guidance on how to wear the CGM, usage precautions, app download and usage, or any other questions, please contact Sinocare customer service. If you encounter any issues preventing successful wear due to device problems, such as a faulty sensor or transmitter, please reach out to us for a replacement of a brand new Sinocare iCan i3 CGM.
Please refer to the contact information provided with your product packaging or visit the official Sinocare website for the most up-to-date support channels.
