Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your VIVOTEK IB9387-EHTV-V3 Network Bullet Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
Safety Information
- Ensure all power connections are secure and meet specified requirements.
- Do not attempt to disassemble or modify the camera.
- Use only manufacturer-approved accessories.
- Refer all servicing to qualified personnel.
Package Contents
The VIVOTEK IB9387-EHTV-V3 package typically includes:
- VIVOTEK IB9387-EHTV-V3 Network Bullet Camera
- Mounting hardware (screws, anchors)
- Quick Installation Guide
- Waterproof connector kit
Product Overview
The VIVOTEK IB9387-EHTV-V3 is a high-performance outdoor network bullet camera featuring a 2.7-13.5mm varifocal lens, 2MP resolution, IR night vision, and an IP66 weatherproof rating. It is designed for reliable surveillance in various outdoor environments.

Image: The VIVOTEK IB9387-EHTV-V3 Network Bullet Camera, a white bullet-style camera with the VIVOTEK logo on its side, shown from a three-quarter angle. It features a dark lens at the front and a sturdy mounting base at the rear.
Setup
1. Mounting the Camera
The camera is designed for wall mounting. Ensure the mounting surface is strong enough to support the camera's weight.
- Choose a suitable location for optimal surveillance coverage.
- Use the provided mounting template (if applicable) to mark drill holes.
- Drill pilot holes and secure the mounting bracket to the wall using appropriate screws.
- Attach the camera to the mounting bracket, ensuring it is firmly secured.
2. Power and Network Connection
The camera uses a corded electric power source and connects via Ethernet.
- Connect an Ethernet cable from your network switch or router to the camera's Ethernet port.
- Connect the power adapter to the camera's power input and then to a power outlet.
- Ensure the network connection is active and the power indicator light on the camera (if present) is on.
Operating Instructions
1. Initial Configuration
Upon first power-up, the camera will acquire an IP address (typically via DHCP). Refer to the VIVOTEK utility software or your network router to find the camera's IP address.
- Open a web browser and enter the camera's IP address to access its web interface.
- Log in using the default credentials (refer to the camera's quick start guide or VIVOTEK documentation for default username/password).
- Change the default password immediately for security purposes.
- Configure network settings, video resolution, and recording preferences as needed.
2. Key Features
- Night Vision: The built-in IR illuminators automatically activate in low-light conditions, providing clear black and white video up to 30 meters (98 feet).
- Motion Detection: Configure motion detection zones and sensitivity through the web interface to trigger alerts or recordings upon detecting movement.
- Remote Access: Access live video feeds and camera settings remotely via a smartphone application (compatible with Android devices) or a web browser.
Maintenance
1. Cleaning
Regularly clean the camera lens and housing with a soft, damp cloth to remove dust and dirt. Do not use harsh chemicals or abrasive materials.
2. Weather Protection
The camera has an IP66 rating, indicating it is protected against dust ingress and powerful water jets. While designed for outdoor use, ensure all cable connections are properly sealed to maintain its weatherproof integrity.
Troubleshooting
Common Issues and Solutions
- No Video Feed:
- Check power connection.
- Verify Ethernet cable connection and network status.
- Ensure the camera's IP address is correct and accessible on the network.
- Poor Image Quality:
- Clean the camera lens.
- Adjust focus (if manually adjustable) or zoom settings.
- Check lighting conditions; ensure IR illuminators are functioning at night.
- Motion Detection Not Working:
- Verify motion detection settings in the camera's web interface.
- Adjust sensitivity and detection zones.
- Ensure there are no obstructions in the camera's field of view.
Specifications
| Feature | Detail |
|---|---|
| Model Name | IB9387-EHTV-V3 |
| Brand | VIVOTEK |
| Resolution | 2MP (1920x1080) |
| Lens | 2.7-13.5mm Varifocal |
| Night Vision | Up to 30m (98ft) IR |
| Weatherproof Rating | IP66 |
| Connectivity | Wired Ethernet |
| Power Source | Corded Electric (4 watts) |
| Mounting Type | Wall Mount |
| Dimensions (L x W x H) | 12 x 4 x 4 inches |
| Weight | 2.2 pounds (1 Kilogram) |
| Controller Type | Android (Smartphone) |
Warranty and Support
For warranty information and technical support, please refer to the official VIVOTEK website or contact their customer service. Keep your purchase receipt for warranty claims.





