EnGenius FitXpress XG60-FIT Managed Gateway User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, configuration, and operation of the EnGenius FitXpress XG60-FIT Managed Gateway. Designed for small businesses, this gateway offers robust network performance, secure connectivity, and simplified management through the FitXpress cloud platform.

The XG60-FIT features a dual-core 2.1GHz processor, dual-WAN Gigabit Ethernet ports with load balancing and failover, Auto-VPN capabilities, and flexible port options including SFP, USB 3.0, and PoE+.

Image 1.1: Front view of the EnGenius FitXpress XG60-FIT Managed Gateway.

2. Package Contents

Verify that all items listed below are present in your product package. If any items are missing or damaged, please contact your vendor or EnGenius support.

• XG60-FIT Managed Gateway
• Power adapter
• Power cord
• RJ-45 Console Cable
• Wall Mount Kit

3. Hardware Overview

The EnGenius FitXpress XG60-FIT Managed Gateway is designed for efficient and secure network management. Below is a detailed overview of its physical components and ports.

Image 3.1: Detailed hardware overview of the XG60-FIT, showing port labels and dimensions.

3.1 Front Panel Components

• LED Indicators: Provide status for Power, WWAN, Test, and PoE.
• Console Port (RJ45): For direct command-line interface access.
• WWAN Port (USB 3.1): Supports external cellular modems for WAN backup.
• SFP Port (1.25G): For fiber optic uplink connections.
• WAN/LAN Ports (1G ETH): Flexible Gigabit Ethernet ports for WAN or LAN connections.
• PoE+ Port (1G ETH): A Gigabit Ethernet port with Power over Ethernet Plus (PoE+) capability to power compatible devices.
• Reset Button: Used to restore factory default settings.

3.2 Physical Dimensions

• Length: 210mm (8.3 inches)
• Width: 179.5mm (7.1 inches)
• Height: 35mm (1.4 inches)
• Weight: Approximately 3 pounds

4. Setup

Follow these steps for the initial setup of your XG60-FIT Managed Gateway.

4.1 Initial Connection

1. Connect your internet service provider's modem or router to one of the WAN ports (e.g., WAN 1) on the XG60-FIT.
2. Connect a computer or network switch to one of the LAN ports (e.g., P2) on the XG60-FIT using an Ethernet cable.
3. Connect the power adapter to the XG60-FIT and plug it into a power outlet. The Power LED should illuminate.
4. Wait for the device to boot up. This may take a few minutes.

4.2 Accessing the Web Interface

Once the device is powered on and connected, you can access its local web interface for basic configuration or proceed with cloud management via FitXpress.

• Open a web browser on the connected computer.
• Enter the default IP address of the gateway (refer to the device's label or quick start guide for the specific IP).
• Log in using the default credentials. It is recommended to change the default password immediately for security.

4.3 FitXpress Cloud Management

For comprehensive management and remote access, register your XG60-FIT with the EnGenius FitXpress cloud platform. This allows for centralized deployment, configuration, and monitoring of your network devices.

• Visit the FitXpress website or download the FitXpress mobile app.
• Create an account or log in.
• Follow the on-screen instructions to add your XG60-FIT device using its serial number.

5. Operating Instructions

The XG60-FIT gateway provides various functionalities to optimize your network.

5.1 Dual-WAN Configuration

The gateway supports dual-WAN functionality for enhanced reliability and bandwidth. You can configure load balancing to distribute traffic across multiple internet connections or set up failover for automatic switching to a backup connection if the primary one fails.

• Access the network settings via the FitXpress cloud platform or local web interface.
• Navigate to the WAN settings to configure primary and secondary WAN connections.
• Select your preferred mode: Load Balancing for increased throughput or Failover for redundancy.
• Optional: Configure cellular backup using the USB 3.1 WWAN port with a compatible modem.

5.2 Power over Ethernet Plus (PoE+)

The XG60-FIT includes one Gigabit Ethernet port with PoE+ capability (P1). This port can supply power to compatible devices such as Wi-Fi 6 access points, IP cameras, or VoIP phones, eliminating the need for separate power injectors.

• Connect a PoE+ compatible device to the P1 port.
• Ensure the device is within the power budget of the XG60-FIT.
• Power delivery is typically automatic upon connection.

6. Cloud Management with FitXpress

The FitXpress cloud platform provides a centralized and intuitive interface for managing your EnGenius network devices, including the XG60-FIT gateway.

Image 6.1: FitXpress dashboard accessible via web and mobile applications for remote cloud access.

6.1 Remote Monitoring and Configuration

Monitor network status, device health, and traffic statistics from anywhere. Configure settings, update firmware, and troubleshoot issues remotely through the FitXpress dashboard.

6.2 Multi-Location Management

For businesses with multiple sites, FitXpress simplifies management by allowing you to oversee all networks from a single interface. Delegate user privileges for specific locations or roles.

Image 6.2: Diagram illustrating multi-location network management through the FitXpress cloud platform.

7. VPN Configuration

The XG60-FIT supports Auto-VPN for secure site-to-site and client VPN deployments, facilitating secure remote access for offices and individual users.

Image 7.1: Diagram illustrating secure VPN connectivity between various locations and the FitGateway.

7.1 Auto-VPN for Site-to-Site Connectivity

Configure secure tunnels between different office locations with minimal effort. The self-healing Auto-VPN feature ensures continuous connectivity.

• In the FitXpress platform, navigate to the VPN section.
• Select 'Site-to-Site VPN' and follow the guided setup to establish connections between XG60-FIT gateways at different sites.

7.2 Client VPN for Remote Users

Enable remote workers to securely access your network resources. The XG60-FIT supports high-throughput client VPN connections.

• Configure client VPN settings in the FitXpress platform.
• Provide users with the necessary client software and configuration files to establish a secure connection to the gateway.

8. Firewall Configuration

The XG60-FIT gateway includes a stateful firewall to protect your network from unauthorized access and malicious traffic.

Image 8.1: Illustration of the dynamic network protection provided by the firewall, allowing legitimate traffic and denying threats.

8.1 Implementing Firewall Rules

Configure firewall rules to control inbound and outbound network traffic based on various criteria such as IP addresses, ports, and protocols.

• Access the firewall settings within the FitXpress cloud platform or the local web interface.
• Create new rules to allow or deny specific traffic flows.
• Prioritize rules to ensure proper enforcement of your security policies.

8.2 Intrusion Prevention and Detection

The firewall actively monitors network traffic for suspicious patterns and known threats, providing an additional layer of security against intrusions.

9. Maintenance

Regular maintenance ensures the optimal performance and security of your XG60-FIT gateway.

9.1 Firmware Updates

Keep your device's firmware up-to-date to benefit from the latest features, performance improvements, and security patches.

• Firmware updates can be managed through the FitXpress cloud platform.
• Follow the instructions provided in the FitXpress interface for a smooth update process.
• Ensure a stable power supply during firmware updates to prevent device damage.

9.2 Device Reset

In case of configuration issues or to restore the device to its factory default settings, use the reset button.

• With the device powered on, use a paperclip or a similar pointed object to press and hold the reset button for approximately 10 seconds.
• Release the button when the LEDs indicate a reset (e.g., all LEDs flash).
• The device will reboot with factory default settings.

10. Troubleshooting

This section addresses common issues you might encounter with your XG60-FIT gateway.

10.1 No Internet Connectivity

• Check physical connections: Ensure all Ethernet cables are securely connected to the correct ports (WAN, LAN).
• Verify modem status: Confirm that your internet service provider's modem is working correctly and providing an internet signal.
• Check WAN configuration: Ensure WAN settings (IP address, DNS) are correctly configured in the gateway's interface or FitXpress.
• Restart devices: Power cycle your modem, then the XG60-FIT gateway, and finally your connected devices.

10.2 Cannot Access Web Interface or FitXpress

• Verify IP address: Ensure your computer is on the same subnet as the gateway or configured for DHCP.
• Check cable connection: Confirm the Ethernet cable between your computer and the gateway is functional.
• Firewall/Antivirus: Temporarily disable any local firewall or antivirus software on your computer that might be blocking access.
• Reset device: If all else fails, perform a factory reset (see Section 9.2) and reconfigure.

10.3 Slow Network Performance

• Check internet speed: Test your internet connection speed directly from your modem.
• Monitor traffic: Use the FitXpress dashboard to identify any devices or applications consuming excessive bandwidth.
• Review QoS settings: Adjust Quality of Service (QoS) settings to prioritize critical traffic.
• Firmware update: Ensure the gateway has the latest firmware.

11. Specifications

Key technical specifications for the EnGenius FitXpress XG60-FIT Managed Gateway.

12. Warranty and Support

EnGenius provides technical support for its products. For assistance, please refer to the official EnGenius website or contact their customer support team.

• Online Resources: Visit the EnGenius Technologies website for product documentation, FAQs, and support articles.
• Technical Support: Contact EnGenius technical support for troubleshooting assistance or warranty inquiries. Contact details are available on their official website.

Please retain your proof of purchase for warranty claims.