1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Ugoos AM8 PRO 8K Ultra HD Android TV Box. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize your user experience. Keep this manual for future reference.
2. Package Contents
Verify that all items listed below are included in your package:
- 1 x AM8 PRO TV Box
- 1 x Remote Control
- 1 x HD Cable
- 1 x Power Adapter
- 1 x English Manual
3. Product Overview
The Ugoos AM8 PRO is an advanced Android TV Box designed for high-definition media streaming and smart home entertainment. It features a powerful Amlogic S928X-J processor, 8GB RAM, and 64GB ROM, supporting 8K resolution video output.
3.1 Device Layout
The device features multiple ports for connectivity, including USB 3.0, HDMI, LAN, and a Micro SD card slot. Two external antennas are present for enhanced wireless signal reception.
3.2 Remote Control
The included Bluetooth remote control offers convenient navigation and includes features such as an Airmouse function and voice search for intuitive control of the TV box.
4. Setup Guide
Follow these steps to set up your Ugoos AM8 PRO TV Box:
- Connect to TV: Connect one end of the provided HD Cable (HDMI) to the HDMI port on the AM8 PRO TV Box and the other end to an available HDMI input on your television.
- Connect to Power: Plug the power adapter into the DC-12V port on the TV Box and then into a wall outlet.
- Network Connection (Optional):
- Wired: For a stable connection, connect an Ethernet cable from your router to the LAN port on the TV Box.
- Wireless: The device supports WiFi 6E. You can configure the wireless connection after the initial boot-up in the system settings.
- Insert Micro SD Card (Optional): If you wish to expand storage, insert a Micro SD card into the designated slot.
- Power On: The device should power on automatically. If not, press the power button on the remote control or the device itself.
- Initial Setup: Follow the on-screen instructions to complete the initial setup, including language selection, network configuration, and Google account login.
- Remote Pairing: The Ugoos Bluetooth remote is a standard accessory. If not already paired, follow the instructions in the included quick start guide or on-screen prompts to pair the remote via Bluetooth.
5. Operating Instructions
The Ugoos AM8 PRO runs on Android 11.0, providing access to a wide range of applications and services.
5.1 Android 11 Interface
Navigate the user interface using the remote control. The home screen typically displays installed applications, recommended content, and quick access to settings.
5.2 Application Management
- Installing Apps: Access the Google Play Store to download and install various applications, including streaming services, games, and utilities.
- APK Installation: The device supports direct APK installation, allowing for sideloading applications not available on the Google Play Store. Ensure APKs are from trusted sources.
- Uninstalling Apps: Applications can be uninstalled through the system settings under "Apps & Notifications".
5.3 Media Playback
The AM8 PRO supports 8Kx4K 60fps resolution and various video codecs including AV1, H.265, and VP9, along with HDR. This enables smooth playback of high-quality video content.
5.4 Network Connectivity
The device offers both wired (1000M LAN) and wireless (WiFi 6E, Dual-band 2.4G/5.0G) connectivity options for stable internet access and streaming.
5.5 Bluetooth Connectivity
With Bluetooth 5.3, you can connect various peripherals such as game controllers, headphones, and keyboards for an enhanced user experience.
6. Key Features
The Ugoos AM8 PRO is equipped with advanced hardware and software features:
- Processor: Amlogic S928X-J (12nm 2.0GHz) with ARM Cortex-A76 (big core) and Quad-core ARM Cortex-A55 CPU, and Mali G57 MC2 GPU. This configuration ensures smooth performance for demanding applications and media.
- Memory & Storage: 8GB LPDDR4 RAM and 64GB internal storage, providing ample space for apps and data, and efficient multitasking.
- Connectivity:
- WiFi 6E (Dual-band 2.4G/5.0G with MIMO RSDB Technology) for high-speed wireless internet.
- 1000M LAN (Gigabit Ethernet) for stable wired network connections.
- Bluetooth 5.3 for connecting wireless peripherals.
- 3x USB 3.0 ports for fast data transfer and peripheral connections.
- Video Output: Supports 8Kx4K 60fps resolution, AV1, H.265, VP9 video decoding, and HDR for superior visual quality.
- Operating System: Android 11.0.
- Ugoos Settings: Unique Ugoos settings provide advanced customization and control over the device.
- OTA Updates: Over-The-Air firmware updates ensure your device always has the latest software and security patches.
7. Maintenance
Proper maintenance ensures the longevity and optimal performance of your AM8 PRO TV Box.
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid using liquid cleaners or abrasive materials. Ensure the device is powered off and unplugged before cleaning.
- Ventilation: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
- Firmware Updates: The device supports Over-The-Air (OTA) updates. Regularly check for and install available firmware updates through the system settings to benefit from performance improvements, new features, and security enhancements.
- Storage Management: Periodically review and uninstall unused applications or clear cache data to free up internal storage and maintain system responsiveness.
8. Troubleshooting
This section addresses common issues you might encounter with your Ugoos AM8 PRO TV Box.
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Power adapter not connected or faulty; power outlet issue. | Ensure the power adapter is securely connected to the device and a working power outlet. Try a different outlet. |
| No display on TV. | HDMI cable loose or faulty; incorrect TV input selected. | Check HDMI cable connections. Ensure your TV is set to the correct HDMI input source. Try a different HDMI cable or TV port. |
| Remote control not responding. | Batteries low or depleted; remote not paired; IR sensor blocked. | Replace remote batteries. Re-pair the Bluetooth remote (refer to setup guide). Ensure no obstructions between the remote and the device. |
| No internet connection. | WiFi disconnected; Ethernet cable loose; router issue. | Check WiFi settings and reconnect to your network. Ensure Ethernet cable is securely connected. Restart your router and the TV Box. |
| Applications are slow or crashing. | Insufficient memory; app conflict; outdated firmware. | Close background applications. Clear app cache or reinstall the problematic app. Check for and install system updates. Restart the device. |
9. Specifications
Detailed technical specifications for the Ugoos AM8 PRO TV Box:
| Feature | Detail |
|---|---|
| Model Name | AM8 PRO |
| Processor | Amlogic S928X-J (12nm 2.0GHz), ARM Cortex-A76 + Quad-core ARM Cortex-A55 CPU, Mali G57 MC2 GPU |
| Operating System | Android 11.0 |
| RAM | 8GB LPDDR4 |
| Internal Storage | 64GB ROM |
| Video Resolution | 8Kx4K 60fps |
| Video Decoding | AV1, H.265, VP9, HDR |
| Wi-Fi | WiFi 6E, Dual-band 2.4G/5.0G with MIMO RSDB Technology |
| Ethernet | 1000M LAN (Gigabit) |
| Bluetooth | Bluetooth 5.3 |
| USB Ports | 3x USB 3.0 |
| Other Ports | HDMI, Micro SD Card Slot, SPDIF, AUX, DC-12V |
| Dimensions | 4.57 x 4.57 x 1.02 inches |
| Weight | 2.05 pounds |
| Color | Black |
10. Warranty and Support
For warranty information, please refer to the documentation included with your product or contact Ugoos customer support. Keep your purchase receipt as proof of purchase.
For technical support, firmware updates, and additional resources, please visit the official Ugoos website or contact their customer service department. Contact details are typically provided in the product packaging or on the manufacturer's website.
