Promate Promate

Promate Cordless Mouse User Manual

Model: Promate (Samo)

Introduction

Thank you for choosing the Promate Cordless Mouse. This premium wireless mouse offers dual-mode connectivity (Bluetooth and 2.4GHz Nano Receiver), adjustable DPI settings, and a long-lasting rechargeable battery, designed for enhanced productivity and comfort. Please read this manual carefully to ensure proper use and maintenance of your device.

Safety Information

Package Contents

Product Overview

Promate Cordless Mouse top view

Image: Top view of the Promate Cordless Mouse, showing the scroll wheel, DPI button, and left/right click buttons.

Promate Cordless Mouse with 6 functional buttons highlighted

Image: Diagram highlighting the six functional buttons on the Promate Cordless Mouse, including left click, right click, scroll wheel, DPI button, and side forward/backward buttons.

The Promate Cordless Mouse features a total of 6 functional buttons for enhanced control and navigation. These include the standard left and right click buttons, a scroll wheel, a dedicated DPI adjustment button, and two side buttons for forward and backward navigation in web browsers or file explorers. The mouse also has a power switch and a storage compartment for the Nano Receiver on its underside.

Setup

1. Charging the Mouse

Before first use, it is recommended to fully charge the mouse.

  1. Locate the USB-C charging port on the front of the mouse.
  2. Connect the provided USB-C cable to the mouse and the other end to a USB power source (e.g., computer USB port, wall adapter).
  3. The LED indicator on the mouse will show charging status. Once fully charged (approximately 2.5 hours), the LED will change or turn off.

Promate Cordless Mouse charging via USB-C

Image: The Promate Cordless Mouse connected to a laptop via its USB-C charging cable, illustrating the charging process.

2. Connecting via USB Nano Receiver (2.4GHz Wireless)

This method provides a stable 2.4GHz wireless connection.

  1. Locate the Nano Receiver storage compartment on the underside of the mouse. Gently pull out the USB Nano Receiver.
  2. Insert the USB Nano Receiver into an available USB port on your computer.
  3. Turn on the mouse using the power switch located on the underside.
  4. Your computer should automatically detect and install the necessary drivers. The mouse is ready for use.

3. Connecting via Bluetooth

For devices with Bluetooth capability, you can connect the mouse without using the Nano Receiver.

  1. Turn on the mouse using the power switch.
  2. Press and hold the Bluetooth pairing button (often located on the underside or a dedicated button) until the LED indicator starts blinking, indicating it's in pairing mode.
  3. On your computer or device, go to Bluetooth settings.
  4. Search for new devices and select "Promate Mouse" (or similar name) from the list.
  5. Once paired, the LED indicator will stop blinking and remain solid, or turn off.

Promate Cordless Mouse with dual connectivity icons

Image: A hand operating the Promate Cordless Mouse, with icons indicating its dual connectivity options: 2.4GHz wireless via USB receiver and Bluetooth.

Operating the Mouse

DPI Adjustment

The mouse features adjustable DPI (Dots Per Inch) settings to control cursor sensitivity and speed.

Promate Cordless Mouse demonstrating precision tracking with DPI levels

Image: The Promate Cordless Mouse on a mouse pad, illustrating its precision tracking capability and adjustable DPI levels (800, 1200, 1600 DPI).

Button Functions

Power Management

To conserve battery life, turn off the mouse using the power switch on the underside when not in use for extended periods. The mouse also features an automatic sleep mode to save power when idle.

Maintenance

Troubleshooting

ProblemPossible Solution
Mouse not responding
  • Ensure the mouse is turned on.
  • Check battery level and charge if necessary.
  • For 2.4GHz connection: Ensure the Nano Receiver is securely plugged into a USB port. Try a different USB port.
  • For Bluetooth connection: Ensure Bluetooth is enabled on your device and the mouse is paired. Try re-pairing.
  • Restart your computer.
Cursor movement is erratic or slow
  • Clean the optical sensor on the underside of the mouse.
  • Ensure you are using the mouse on a suitable surface (non-reflective, non-transparent).
  • Adjust the DPI setting using the DPI button.
  • Check for interference from other wireless devices.
Cannot connect via Bluetooth
  • Ensure the mouse is in Bluetooth pairing mode (blinking LED).
  • Make sure your device's Bluetooth is on and discoverable.
  • Remove any previous pairings of the mouse from your device's Bluetooth list and try pairing again.
  • Ensure the mouse is within the 10-meter Bluetooth range.
Battery drains quickly
  • Ensure the mouse is turned off when not in use.
  • Avoid using the mouse on very rough or uneven surfaces, which can cause the sensor to work harder.
  • Ensure the mouse is fully charged before use.

Specifications

FeatureDetail
Model NamePromate (Samo)
Connectivity TechnologyBluetooth, 2.4GHz Wireless (Nano Receiver)
DPI Settings800 / 1200 / 1600 DPI
Number of Buttons6 (Left, Right, Scroll Wheel, DPI, Forward, Backward)
Battery TypeRechargeable Lithium Polymer (500mAh)
Charging PortUSB-C
Working TimeUp to 70 hours
Keystroke Durability6 million keystrokes
CompatibilityWindows 7/8/10/11/XP/Vista, Mac OS, Linux
Dimensions17 x 11 x 5 cm (Package Dimensions)
Weight140 g (Package Weight)

Warranty and Support

Promate products are designed with quality and reliability in mind. For warranty information and technical support, please refer to the warranty card included with your product or visit the official Promate website. You may also contact Promate customer service for assistance with product inquiries, troubleshooting, or warranty claims.

Promate Official Website: www.promate.net

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