1. Introduction
The DERMALOGIC Towel Steamer 36 is designed for professional use in various beauty and wellness environments. This compact unit efficiently steams and sanitizes towels, enhancing client experience in small to moderately-sized salons or spas. It features indicator lights, an auto shut-off for safety, and an adjustable temperature range.
Please read this manual thoroughly before operating the device to ensure safe and optimal performance.
2. Safety Information
This product is professional spa salon equipment. Adhere to all local electrical codes and safety regulations during installation and operation. Always ensure the unit is placed on a stable, level surface. Do not operate the unit if the power cord is damaged. Keep out of reach of children. Unplug the unit before cleaning or maintenance. Avoid direct contact with steam to prevent burns.
3. Product Features
- Compact design suitable for small to medium-sized spas or home massage studios.
- Single shelf capacity, holding approximately 36 towels.
- External Dimensions: 18" (L) x 14.5" (H) x 12.4" (W).
- Internal Dimensions: 14" (L) x 10.25" (H) x 8.5" (W).
- Automatic shut-off feature for enhanced safety.
- Adjustable temperature control from 90°F to 200°F.
- Indicator lights for power, heating, and low water level.
4. Setup Instructions
- Unpacking: Carefully remove the steamer from its packaging. Inspect for any shipping damage. Retain packaging for future transport or storage.
- Placement: Place the unit on a stable, heat-resistant, and level surface. Ensure adequate ventilation around the unit. Do not block air vents.
- Water Filling: Locate the water inlet on the top of the unit. Open the cap and carefully pour distilled water into the reservoir until the water level indicator shows full. Do not overfill. Use distilled water to prevent mineral buildup.

Image: Top view of the steamer highlighting the water inlet and instructions for filling.
- Power Connection: Plug the power cord into a grounded electrical outlet. Ensure the voltage matches the unit's requirements.
5. Operating Instructions
- Prepare Towels: Dampen towels thoroughly with water and wring out excess moisture. Roll or fold them neatly.
- Load Towels: Open the steamer door and arrange the damp towels on the internal rack. Do not overload the unit, ensuring proper steam circulation.

Image: Interior view of the steamer with the towel rack.
- Close Door: Securely close the steamer door.
- Set Temperature: Use the temperature control knob on the front panel to select the desired temperature. The range is typically 90°F to 200°F.

Image: Close-up of the control panel with temperature dial and indicator lights.
- Power On: Flip the ON/OFF switch to the 'ON' position. The 'POWER' indicator light will illuminate. The 'HEATING' light will also turn on, indicating the unit is warming up.
- Steaming Process: Allow the unit to reach the set temperature. The 'HEATING' light will cycle on and off as the unit maintains the temperature. Towels are typically ready in 15-20 minutes, depending on the quantity and desired heat.
- Water Level Monitoring: The 'WATER LOW' indicator light will illuminate if the water reservoir needs refilling. The unit has an auto shut-off feature for safety if the water level becomes too low.
- Removing Towels: Use heat-resistant gloves or tongs to carefully remove hot towels from the unit.
- Power Off: After use, flip the ON/OFF switch to the 'OFF' position and unplug the unit from the power outlet.


Images: Various front views of the DERMALOGIC Towel Steamer 36.
6. Maintenance
- Daily Cleaning: After each use, ensure the unit is unplugged and cooled. Wipe the interior and exterior surfaces with a damp cloth. Do not use abrasive cleaners or solvents.
- Draining Water: Regularly drain any remaining water from the reservoir. Refer to the unit's specific draining mechanism, usually a plug or valve at the bottom or back.
- Descaling: Over time, mineral deposits may accumulate, especially if tap water is used. Descale the unit periodically (e.g., monthly) using a commercial descaling solution or a mixture of white vinegar and water. Follow the descaling product's instructions carefully. Rinse thoroughly after descaling.
- Rack Cleaning: Remove the internal rack and wash it with mild soap and water. Rinse and dry completely before placing it back in the unit.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on | Not plugged in; Power switch off; No power from outlet | Check power cord connection; Ensure power switch is ON; Test outlet with another device |
| No steam or insufficient heat | Low water level; Temperature setting too low; Mineral buildup | Refill water reservoir; Adjust temperature setting; Perform descaling procedure |
| Water leakage | Overfilled reservoir; Loose drain plug; Damaged seal | Do not overfill; Ensure drain plug is secure; Contact customer support if seal is damaged |
| 'WATER LOW' light stays on after refilling | Sensor malfunction; Insufficient water added | Ensure reservoir is adequately filled; Contact customer support |
8. Specifications
| Feature | Detail |
|---|---|
| Model | Towel Steamer 36 |
| Brand | DERMALOGIC |
| Product Dimensions (External) | 18" (L) x 12.5" (W) x 14.5" (H) |
| Product Dimensions (Internal) | 14" (L) x 8.5" (W) x 10.25" (H) |
| Weight | 27 Pounds |
| Towel Capacity | Approx. 36 towels |
| Temperature Range | 90°F to 200°F |
| Safety Features | Auto Shut-off, Indicator Lights |

Image: The Towel Steamer 36 on a salon cart, illustrating its size.
9. Warranty and Support
For warranty information, technical support, or service inquiries regarding your DERMALOGIC Towel Steamer 36, please contact DERMALOGIC customer service directly. Refer to your purchase documentation or the official DERMALOGIC website for contact details.
Always provide your product model number (Towel Steamer 36) and ASIN (B0CQRWHJ19) when contacting support for faster assistance.