Honeywell HC35WZ2R25

Honeywell HC35WZ2R25 35 Series Speed Dome PTZ Camera User Manual

Model: HC35WZ2R25

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the Honeywell HC35WZ2R25 35 Series 2MP IR WDR Speed Dome PTZ Camera. Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.

Honeywell HC35WZ2R25 35 Series 2MP IR WDR Speed Dome PTZ Camera

An image showing the Honeywell HC35WZ2R25 35 Series Speed Dome PTZ Camera. The camera features a white dome-shaped housing with a black lens assembly at the bottom. The Honeywell and '35 Series' branding is visible on the side of the white housing. The top of the camera has a threaded metal connector for mounting.

2. Product Features

The Honeywell HC35WZ2R25 camera is designed for advanced surveillance applications, offering robust performance and versatile functionality. Key features include:

  • 2 Megapixel Resolution: Provides clear and detailed video footage.
  • Infrared (IR) Illumination: Enables surveillance in low-light or no-light conditions.
  • Wide Dynamic Range (WDR): Ensures balanced exposure in scenes with both very bright and very dark areas.
  • Speed Dome PTZ Functionality: Allows for rapid Pan, Tilt, and Zoom movements for dynamic area coverage.
  • 5X Optical Zoom: Offers the ability to zoom in on distant objects without loss of image quality.
  • Durable Design: Suitable for various indoor and outdoor environments.

3. Package Contents

Please check the package contents upon unpacking. If any items are missing or damaged, contact your supplier immediately.

  • Honeywell HC35WZ2R25 PTZ Camera
  • Mounting Hardware (screws, anchors, etc.)
  • Installation Template
  • Quick Start Guide
  • Power Adapter (if included)

4. Setup and Installation

Proper installation is crucial for the optimal performance of your camera. Ensure all safety precautions are followed.

4.1 Mounting Considerations

  • The camera supports both Ceiling Mount and Wall Mount installations.
  • Choose a mounting location that provides the desired field of view and is structurally sound enough to support the camera's weight.
  • Ensure the location is free from obstructions and provides easy access for wiring.

4.2 Installation Steps

  1. Prepare the Mounting Surface: Use the provided installation template to mark drilling points for the mounting bracket.
  2. Drill Holes: Drill pilot holes at the marked locations. Insert wall anchors if necessary.
  3. Attach Mounting Bracket: Secure the mounting bracket to the surface using the supplied screws.
  4. Connect Wiring: Connect the power cable and network cable (Ethernet) to the camera. Ensure connections are secure and waterproof if installing outdoors.
  5. Attach Camera to Bracket: Securely attach the camera body to the installed mounting bracket according to the specific bracket design.
  6. Power On: Connect the power adapter to a power source. The camera will initiate its startup sequence.
  7. Network Configuration: Access the camera's web interface via a connected computer to configure network settings (IP address, subnet mask, gateway) and set up user accounts. Refer to the Quick Start Guide for initial access credentials.

5. Operating the Camera

Once installed and configured, the camera can be operated through its web interface or compatible video management software (VMS).

5.1 Accessing the Web Interface

  1. Open a web browser on a computer connected to the same network as the camera.
  2. Enter the camera's IP address in the browser's address bar and press Enter.
  3. Enter your username and password when prompted.

5.2 PTZ Control

Within the web interface or VMS, you will find controls for Pan, Tilt, and Zoom:

  • Pan: Rotate the camera horizontally (left/right).
  • Tilt: Adjust the camera's vertical angle (up/down).
  • Zoom: Adjust the optical zoom level to magnify or widen the view.
  • Preset Positions: Configure and recall specific camera positions for quick navigation.
  • Patrol/Tour: Set up automated sequences of preset positions for continuous monitoring.

5.3 Recording and Playback

Refer to your VMS or NVR (Network Video Recorder) manual for detailed instructions on configuring recording schedules, motion detection, and accessing recorded footage for playback.

6. Maintenance

Regular maintenance helps ensure the longevity and optimal performance of your camera.

  • Cleaning: Gently wipe the camera's exterior and lens with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
  • Firmware Updates: Periodically check the Honeywell support website for firmware updates. Updating firmware can improve performance, add features, and fix bugs.
  • Cable Inspection: Regularly inspect all cables for signs of wear, damage, or corrosion, especially for outdoor installations.
  • Environmental Checks: Ensure the camera's operating environment remains within specified temperature and humidity ranges.

7. Troubleshooting

This section addresses common issues you might encounter.

ProblemPossible CauseSolution
No PowerPower cable disconnected; Power supply failure; No power at outlet.Check power connections; Test power supply; Verify outlet power.
No Video OutputNetwork cable disconnected; Incorrect IP address; Network conflict; Camera not powered on.Check network cable; Verify IP settings; Resolve IP conflicts; Ensure camera is powered.
Poor Image QualityDirty lens; Incorrect focus; Lighting issues; Network bandwidth issues.Clean lens; Adjust focus via web interface; Improve lighting; Check network speed.
PTZ Not RespondingNetwork connectivity issue; Firmware issue; Mechanical obstruction.Check network; Update firmware; Inspect for obstructions.

8. Specifications

Technical specifications for the Honeywell HC35WZ2R25 camera.

  • Model: HC35WZ2R25
  • Resolution: 2 Megapixel
  • Optical Zoom: 5X
  • Features: IR, WDR, Speed Dome PTZ
  • Mounting Type: Ceiling Mount, Wall Mount
  • Manufacturer: Honeywell
  • ASIN: B0CQRT915N
  • First Available Date: November 4, 2023

9. Warranty and Support

Honeywell products are designed for reliability and performance. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Honeywell website.

9.1 Technical Support

If you encounter issues that cannot be resolved using the troubleshooting guide, or require further assistance, please contact Honeywell technical support. Support contact information can typically be found on the Honeywell website or in your product documentation.

For more information, visit the Honeywell Store on Amazon.

© 2023 Honeywell. All rights reserved.

This manual is for informational purposes only.

Related Documents - HC35WZ2R25

Preview ACUIX PTZ Dome High Speed Dome System
Discover the ACUIX PTZ Dome, a high-speed dome system from Honeywell offering advanced features like Wide Dynamic Range (WDR), True Day/Night (TDN), and Electronic Image Stabilisation (EIS). Explore its various housing configurations, high-resolution cameras with powerful zoom capabilities, and versatile software features for enhanced surveillance applications.
Preview Honeywell 25X/30X IR Speed Dome Camera HC35WZ2R25 HC35WZ5R30 Quick Installation Guide
This document provides a quick installation guide for the Honeywell HC35WZ2R25 and HC35WZ5R30 25X/30X IR Speed Dome Cameras. It details the included parts, step-by-step installation procedures, wiring and connection information, essential safeguards, and regulatory compliance statements.
Preview Honeywell HDZ Series IP PTZ Dome Camera HC60WZ2E30 - Quick Installation Guide
Quick installation guide for the Honeywell HDZ Series IP PTZ Dome Camera (HC60WZ2E30), detailing setup, connections, safety precautions, and regulatory compliance for optimal performance.
Preview Honeywell HEIPTZ-5301W-IR & HEIPTZ-5321W-IR 5MP 30x Zoom Explosion-Proof IP IR PTZ Cameras
Discover the Honeywell HEIPTZ-5301W-IR and HEIPTZ-5321W-IR, 5MP, 30x zoom explosion-proof IP IR PTZ cameras designed for harsh industrial environments. Featuring IECEx certification, 316L stainless steel housing, and advanced imaging capabilities for clear surveillance in hazardous zones.
Preview Honeywell 3M/5M IR Fixed/MFZ Dome Camera Quick Installation Guide
This guide provides essential steps for installing Honeywell 3M/5M IR Fixed/MFZ Dome Cameras, including models HC50W43R3, HC50W43R2, HC50W45R3, and HC50W45R2. It covers physical mounting, cable connections, and initial setup procedures.
Preview Honeywell HC35W25R3-H IR Fixed Micro Dome Camera HDMI Quick Installation Guide
Quick installation guide for the Honeywell HC35W25R3-H IR Fixed Micro Dome Camera HDMI, covering mounting, connections, software setup, and safety precautions.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.