Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Honeywell HC35WB5R3 35 Series 5MP IR Fixed WDR IP Bullet Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
The Honeywell 35 Series cameras are designed for small to medium-sized business operations, offering integrated smart analytics, exceptional picture clarity, flexible system integration, and secure data transmission.
Product Overview

Figure 1: Honeywell HC35WB5R3 35 Series 5MP IR Fixed WDR IP Bullet Camera. This image shows the white bullet-style camera with a black front housing for the lens, mounted on a white circular base.
The Honeywell HC35WB5R3 is a 5-megapixel (5MP) IP bullet camera featuring a 2.8mm fixed lens, Wide Dynamic Range (WDR), and Infrared (IR) capabilities for enhanced visibility in various lighting conditions. It is suitable for both indoor and outdoor surveillance applications.
Setup
1. Package Contents
Before installation, verify that all components are present:
- Honeywell HC35WB5R3 Camera
- Mounting Hardware (screws, anchors)
- Installation Template
- Quick Start Guide
2. Mounting the Camera
The camera supports both ceiling and wall mounting. Choose a location that provides the desired field of view and is within reach of power and network connections.
- Prepare the Surface: Use the provided installation template to mark drilling points for the mounting screws.
- Drill Holes: Drill pilot holes at the marked locations. Insert wall anchors if mounting on drywall or other soft surfaces.
- Secure the Mount: Attach the camera's mounting base to the surface using the supplied screws.
- Adjust Camera Angle: Loosen the adjustment screws on the camera's bracket to position the camera for optimal viewing. Tighten the screws once the desired angle is achieved.
3. Power and Network Connection
The HC35WB5R3 camera supports wired connectivity. Ensure a stable power source and network connection for optimal performance.
- Power: Connect the camera to a suitable power supply (7.5 watts).
- Network: Connect an Ethernet cable from your network switch or router to the camera's RJ45 port. The camera supports Wi-Fi connectivity as well, which can be configured after initial wired setup.
4. Initial Configuration
Refer to the Quick Start Guide for detailed instructions on initial network discovery and configuration using Honeywell's software tools. This typically involves assigning an IP address and setting up administrator credentials.
Operating Instructions
1. Accessing the Camera
Once configured, the camera can be accessed via a web browser or compatible video management software (VMS) using its assigned IP address. Enter the administrator credentials to log in.
2. Live View and Recording
- Live View: The interface will display a live video feed from the camera.
- Recording: Configure recording schedules, motion detection triggers, and storage locations within the camera's web interface or VMS. The camera supports 5MP video capture resolution.
3. Motion Detection and Alerts
The camera features motion-only alert types. Configure motion detection zones and sensitivity settings to minimize false alarms. Alerts can be set to trigger recordings, send email notifications, or activate other integrated security functions.
4. Infrared Night Vision
The integrated Infrared (IR) illuminators provide clear video surveillance in low-light or no-light conditions. The camera automatically switches to night vision mode when ambient light levels drop.
5. Wide Dynamic Range (WDR)
WDR technology helps the camera capture clear images in scenes with both very bright and very dark areas, balancing exposure to reveal details in both extremes.
Maintenance
1. Cleaning the Camera
Regular cleaning ensures optimal image quality and extends the camera's lifespan.
- Lens: Gently wipe the lens with a soft, clean, lint-free cloth. For stubborn dirt, use a lens cleaning solution specifically designed for optical surfaces.
- Housing: Clean the camera housing with a damp cloth. Avoid abrasive cleaners or solvents.
2. Firmware Updates
Periodically check the Honeywell support website for firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features, security enhancements, and bug fixes. Follow the instructions provided with the firmware update package carefully.
3. Environmental Considerations
While the camera is rated for indoor/outdoor use, ensure it is not exposed to extreme conditions beyond its operating specifications. Regularly inspect the mounting and cabling for any signs of wear or damage.
Troubleshooting
This section addresses common issues you might encounter with your Honeywell HC35WB5R3 camera.
| Problem | Possible Cause | Solution |
|---|---|---|
| No video feed | Power loss, network disconnection, incorrect IP address. | Check power supply and network cable. Verify camera's IP address and network settings. Restart the camera. |
| Poor image quality | Dirty lens, improper focus, insufficient lighting, network bandwidth issues. | Clean the lens. Adjust camera position or add supplementary lighting. Check network bandwidth. |
| Motion detection not working | Incorrect sensitivity settings, motion zones not configured, firmware issue. | Review motion detection settings in the camera's interface. Ensure motion zones are correctly defined. Update firmware if available. |
| Cannot access camera via Wi-Fi | Incorrect Wi-Fi credentials, out of range, Wi-Fi module disabled. | Verify Wi-Fi network name (SSID) and password. Ensure camera is within Wi-Fi range. Check Wi-Fi settings in the camera's interface. |
If the problem persists after attempting these solutions, please contact Honeywell technical support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Honeywell |
| Model Name | HC35WB5R3 |
| Part Number | HC35WB5R3 |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| Connectivity Protocol | Wi-Fi |
| Mounting Type | Ceiling Mount, Wall Mount |
| Video Capture Resolution | 5 MP |
| Effective Still Resolution | 5 MP |
| Color | Multicolor |
| Number of Items | 1 |
| Included Components | Camera |
| Number of Channels | 4 |
| Wireless Communication Technology | Wi-Fi |
| Form Factor | Bullet |
| Wattage | 7.5 watts |
| Alert Type | Motion Only |
| Video Capture Format | MPEG H |
| Item Weight | 4 pounds |
| Special Features | Infrared Night Vision |
| UPC | 085267981200 |
| First Available Date | August 19, 2023 |
Warranty Information
Honeywell products are manufactured to high-quality standards. For specific warranty terms and conditions applicable to your HC35WB5R3 camera, please refer to the warranty card included with your product or visit the official Honeywell security products website. Keep your proof of purchase for warranty claims.
Support
For technical assistance, product inquiries, or further support, please visit the official Honeywell support website or contact their customer service department. You can also find additional resources and FAQs on the Honeywell Store on Amazon.







