HEWLETT PACKARD 2Y9H2H#B1K

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HP DesignJet T850 Large Format 36-inch Multi-Function Plotter Printer User Manual

Model: 2Y9H2H#B1K

Product Overview

The HP DesignJet T850 is a versatile large-format multi-function plotter printer designed for technical-line drawings, renders, posters, and maps. It integrates printing, scanning, and copying capabilities into a single device, making it ideal for professionals in architecture, engineering, and construction.

Front view of the HP DesignJet T850 Multi-Function Plotter Printer

Figure 1: Front view of the HP DesignJet T850 Multi-Function Plotter Printer, showcasing its compact design and integrated roll feeder.

This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your HP DesignJet T850 printer to ensure optimal performance and longevity.

Setup and Installation

1. Unpacking the Printer

Carefully remove the printer and all components from the packaging. Retain the packaging materials for future transport or storage. Verify that all included components are present:

  • HP DesignJet T850 36-inch Printer
  • Printhead
  • Introductory ink cartridges
  • Printer stand
  • Spindle
  • Quick reference guide
  • Warranty flyer
  • Power cord

2. Assembling the Printer Stand

Follow the instructions in the quick reference guide to assemble the printer stand. Ensure all screws are tightened securely for stability. The stand provides the necessary support and includes a media catch basket.

Angled view of the HP DesignJet T850 showing the printer stand and roll feeder

Figure 2: Angled view of the HP DesignJet T850, highlighting the assembled printer stand and the integrated roll feeder.

3. Installing Ink Cartridges and Printhead

  1. Open the ink cartridge access door.
  2. Insert the printhead into its designated slot until it clicks into place.
  3. Unpack the introductory ink cartridges and insert them into their color-coded slots.
  4. Close the access door. The printer will initiate an ink system setup process.

4. Loading Media

The HP DesignJet T850 supports both roll media (up to 36-inch wide) and sheet media (up to 13-inch by 19-inch). Refer to the quick reference guide for detailed instructions on loading different media types into the appropriate trays or roll feeder.

5. Connecting the Printer

The printer offers multiple connectivity options:

  • Wi-Fi: Connect wirelessly to your network. Follow the on-screen prompts on the LCD display to configure Wi-Fi settings.
  • USB: Connect directly to a computer using a USB cable (not included).
  • Ethernet: Connect to your network via an Ethernet cable for wired connectivity.
Rear view of the HP DesignJet T850 showing connectivity ports

Figure 3: Rear view of the HP DesignJet T850, illustrating the location of USB and Ethernet ports for connectivity.

Install the necessary drivers on your computer (PC, macOS) or mobile devices (iOS, Android) from the HP support website.

Operating the Printer

The HP DesignJet T850 features an intuitive LCD touch display for easy navigation and control.

1. Printing Documents

To print, ensure the printer is connected and drivers are installed. Select the HP DesignJet T850 from your application's print dialog. Configure print settings such as paper type, size, and quality. The printer supports a maximum color print resolution of 2400 x 1200 Dots Per Inch.

2. Scanning Documents

Place your document on the scanner bed or use the sheetfed scanner. Access the scan function from the printer's control panel or through your computer's scanning software. You can scan to various destinations, including network folders or USB drives.

3. Copying Documents

For copying, place the original document on the scanner. Use the control panel to select copy options, such as number of copies, size, and quality. The maximum copy resolution for both black and white and color is 2400 x 1200 dpi.

4. Supported Media Types

The printer is compatible with a variety of media, including:

  • Banner paper
  • Glossy film
  • Plain paper
  • High-resolution paper
  • Glossy photo paper

Always select the correct media type in your print settings for optimal results.

Maintenance

Regular maintenance ensures the longevity and performance of your HP DesignJet T850 printer.

1. Cleaning the Printer

  • Exterior: Wipe the exterior surfaces with a soft, damp, lint-free cloth.
  • Scanner Glass: For optimal scan quality, regularly clean the scanner glass with a non-abrasive glass cleaner.
  • Printhead Cleaning: If print quality degrades (e.g., streaks, missing lines), perform a printhead cleaning cycle through the printer's control panel.

2. Replacing Ink Cartridges

When an ink cartridge is low or empty, a notification will appear on the display. To replace:

  1. Open the ink cartridge access door.
  2. Press the empty cartridge to release it and pull it out.
  3. Unpack a new HP 738 DesignJet Ink cartridge and insert it firmly into the correct slot until it clicks.
  4. Close the access door.

3. Firmware Updates

Periodically check for and install firmware updates from the HP support website. Firmware updates can improve performance, add new features, and resolve issues.

Troubleshooting

This section addresses common issues you might encounter with your HP DesignJet T850 printer.

Common Issues and Solutions

ProblemPossible CauseSolution
Printer does not power on.Power cord not connected, power outlet issue.Ensure power cord is securely connected to printer and a working outlet. Test outlet with another device.
Print quality issues (streaks, faded prints).Low ink, clogged printhead, incorrect media settings.Check ink levels and replace low cartridges. Perform printhead cleaning. Verify media type selected in print settings matches loaded media.
Cannot connect to Wi-Fi/Network.Incorrect network password, router issues, printer too far from router.Re-enter Wi-Fi password. Restart router and printer. Move printer closer to router or use Ethernet connection.
Paper jams.Improper media loading, damaged media.Follow instructions to clear jam. Ensure media is loaded correctly and is not wrinkled or damaged.

Error Codes

If an error code appears on the LCD display, consult the quick reference guide or the HP support website for specific definitions and troubleshooting steps related to that code.

Specifications

Key technical specifications for the HP DesignJet T850 Multi-Function Plotter Printer:

  • Model Number: 2Y9H2H#B1K
  • Product Dimensions (D x W x H): 27.6 x 55.4 x 38.1 inches
  • Item Weight: 159.7 pounds
  • Maximum Media Size: Up to 36-inch wide media rolls, and up to 13-inch by 19-inch sheets
  • Power Consumption: 35 Watts (On-mode)
  • Maximum Color Print Resolution: 2400 x 1200 Dots Per Inch
  • Maximum Black and White Print Resolution: 2400 x 1200 Dots Per Inch
  • Max Copy Speed (Black & White): 2.4 ppm
  • Max Copy Resolution (Color/B&W): 2400 x 1200 dpi
  • Scanner Type: Sheetfed
  • Max Input Sheet Capacity: 50
  • Display Type: LCD (Touch Control)
  • Connectivity Technology: Wi-Fi, USB, Ethernet
  • Compatible Devices: Smartphones, PC, macOS, iOS Devices, Tablets (iOS & Android)
  • Printer Ink Type: Pigment-based
  • Compatible Cartridge: HP 738 DesignJet Ink
  • Number of Trays: 2
  • Additional Printer Functions: All In One, Copy, Scan

Warranty Information

The HP DesignJet T850 Multi-Function Plotter Printer includes an Extended 2-year limited warranty. This warranty covers defects in materials and workmanship under normal use during the warranty period.

For detailed terms and conditions of your warranty, please refer to the warranty flyer included with your product or visit the official HP support website. Keep your proof of purchase for warranty claims.

Customer Support

For further assistance, technical support, or service requests, please contact HP Customer Support. Before contacting support, have your printer's model number (2Y9H2H#B1K) and serial number ready.

You can find support resources, drivers, and FAQs on the official HP support website. Online resources often provide immediate solutions to common issues.

HP Support Website: www.hp.com/support

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