Introduction
Thank you for choosing the Netac ZX20 Portable SSD. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device. The Netac ZX20 is a high-speed external solid-state drive designed for efficient data storage and transfer, offering read speeds up to 2000MB/s and write speeds up to 1700MB/s via USB 3.2 Gen.2 interface. Its compact and robust design makes it ideal for business, travel, and creative professionals.

Image: The Netac ZX20 Portable SSD, showcasing its compact design and textured surface.
Package Contents
Upon opening the package, please verify that all items listed below are present:
- Netac ZX20 Portable SSD (1TB capacity)
- USB Type-C to C Cable (35cm)
- USB Type-C to A Cable (35cm)
- Welcome Guide / User Manual

Image: Contents of the Netac ZX20 package, including the SSD, two USB cables (Type-C to C and Type-C to A), and a user manual.
Setup
The Netac ZX20 Portable SSD is designed for plug-and-play functionality. Follow these steps to connect and begin using your device.
- Choose the Correct Cable:
Select either the USB Type-C to C cable for devices with a USB-C port or the USB Type-C to A cable for devices with a standard USB-A port. Both cables are 35cm long.
- Connect to Your Device:
Insert the USB Type-C end of the chosen cable into the port on the Netac ZX20 SSD. Insert the other end of the cable (USB-C or USB-A) into an available USB 3.2 Gen.2 compatible port on your computer, laptop, gaming console, tablet, or smartphone.

Image: The Netac ZX20 Portable SSD connected to a laptop via a USB cable, demonstrating a typical setup.
- Device Recognition:
Your operating system (Windows, macOS, Linux, Android) should automatically detect the Netac ZX20 SSD. It will appear as an external drive in your file explorer or desktop.
- Formatting (If Necessary):
For optimal performance and compatibility, especially if using with multiple operating systems or for specific applications, you may choose to format the drive. Refer to your operating system's documentation for instructions on disk management and formatting. Note: Formatting will erase all data on the drive.
Operating Instructions
The Netac ZX20 Portable SSD functions like any standard external storage device.
- Data Transfer:
To transfer files, simply drag and drop them to and from the Netac ZX20 drive icon in your file explorer. You can also use copy-paste functions. The drive supports high-speed data transfer up to 2000MB/s read and 1700MB/s write, depending on your host device's USB port capabilities.

Image: The Netac ZX20 Portable SSD shown connected to a smartphone, PC, TV, and PS4, illustrating its broad compatibility for data transfer and media access.
- Safe Removal:
Always safely eject or unmount the Netac ZX20 SSD before disconnecting it from your device to prevent data corruption. This can typically be done by right-clicking the drive icon and selecting "Eject" or "Safely Remove Hardware."
- Compatibility:
The drive is compatible with Windows, Mac, Linux, and Android operating systems. It can be used with laptops, desktop computers, gaming consoles (e.g., PS4), tablets, and smartphones.
Maintenance
Proper maintenance ensures the longevity and optimal performance of your Netac ZX20 Portable SSD.
- Physical Care:
The ZX20 features a robust, shock-resistant aluminum housing with a reinforced inner frame. While durable, avoid dropping the device from excessive heights or subjecting it to extreme physical impact. Keep it clean and free from dust and debris.

Image: The Netac ZX20 Portable SSD depicted in a dynamic environment with debris, highlighting its shock-resistant and durable design.
- Temperature and Environment:
Store and operate the SSD within recommended temperature and humidity ranges. Avoid exposing it to extreme heat, cold, or moisture.
- Data Backup:
Regularly back up important data stored on the SSD to another storage medium to prevent data loss in case of unforeseen circumstances.
- Firmware Updates:
Periodically check the official Netac website for any available firmware updates for your ZX20 SSD. Firmware updates can improve performance, stability, and compatibility.
Troubleshooting
If you encounter issues with your Netac ZX20 Portable SSD, refer to the following common solutions.
| Problem | Possible Solution |
|---|---|
| Drive not detected. |
|
| Slow transfer speeds. |
|
| Cannot write files to the drive. |
|
If the problem persists after trying these solutions, please contact Netac customer support.
Specifications
Detailed technical specifications for the Netac ZX20 Portable SSD:
| Feature | Detail |
|---|---|
| Model | ZX20 |
| Interface | USB 3.2 Gen.2 Type-C |
| Capacity | 1TB (also available in 512GB, 2TB) |
| Read Speed | Up to 2000MB/s |
| Write Speed | Up to 1700MB/s |
| Color | Dark Bluish Grey (ZX20) |
| Material | Engineering plastics, Aluminum housing |
| Dimensions (L x W x T) | 71.5 x 43.5 x 8 mm |
| Weight | Approximately 23g (0.81 oz) |
| Compatible Systems | Windows, macOS, Linux, Android |
| Shock Resistance | Yes, with reinforced inner frame |

Image: A diagram showing the dimensions (71.5mm x 43.5mm x 8mm) and key specifications of the Netac ZX20 Portable SSD.
Warranty and Support
Netac provides a comprehensive warranty and customer support for the ZX20 Portable SSD.
- Warranty:
The Netac ZX20 Portable SSD comes with a 3-year worry-free warranty from the date of purchase. This warranty covers manufacturing defects and ensures reliable performance under normal use conditions. Please retain your proof of purchase for warranty claims.
- Customer Service:
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact Netac customer service. Refer to the welcome guide included in your package or visit the official Netac website for the most up-to-date contact information.
Netac Official Website: www.netac.com (Note: This is a placeholder URL, please refer to your product's specific documentation for the correct support website.)





