AXAGON HMC-5HL USB-C Hub User Manual

1. Introduction

Thank you for choosing the AXAGON HMC-5HL USB-C Hub. This versatile hub expands the connectivity of your USB-C enabled device, providing essential ports for various peripherals and external displays, along with power delivery capabilities. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance of your device.

2. Key Features

• Multi-Port Expansion: Adds 2x USB-A ports, 1x HDMI port, and 1x Gigabit Ethernet (LAN) port to your USB-C device.
• High-Speed Data Transfer: USB-A ports support USB 3.2 Gen 1 (formerly USB 3.0) with speeds up to 5 Gbps.
• 4K HDMI Output: Connect an external monitor or projector with resolutions up to 4K.
• Gigabit Ethernet: Provides a stable and fast wired network connection.
• Power Delivery (PD 100W): Allows charging of your host device (laptop, tablet) through the USB-C port while using other hub functions.
• Compact and Portable Design: Ideal for travel and desktop use.

3. Package Contents

Please check the package contents upon unboxing. If any items are missing or damaged, please contact your retailer.

• 1x AXAGON HMC-5HL USB-C Hub

4. Ports and Indicators

Familiarize yourself with the various ports and indicators on your AXAGON HMC-5HL hub:

Image Description: This image displays the AXAGON HMC-5HL USB-C hub in a dark gray finish. The hub features a compact, rectangular design with rounded edges. Visible ports include two blue USB-A 3.2 Gen 1 ports on the top surface, an HDMI port, and a USB-C Power Delivery (PD) port on the side. A small blue LED indicator is also visible, signifying power or connection status. A gray USB-C cable extends from the hub, designed to connect to the host device.

• USB-C Host Connector: Connects to your laptop, tablet, or smartphone's USB-C port.
• 2x USB-A 3.2 Gen 1 Ports: For connecting USB devices such as flash drives, external hard drives, keyboards, mice, etc. (Blue interior indicates USB 3.0/3.1/3.2 Gen 1 compatibility).
• HDMI Port: For connecting an external display, monitor, or projector. Supports video and audio output.
• LAN (RJ45) Port: For a wired Gigabit Ethernet network connection.
• USB-C PD (Power Delivery) Port: For connecting a USB-C power adapter to charge your host device and power the hub.
• LED Indicator: A small blue LED light indicates power and connection status.

5. Setup Instructions

Follow these steps to set up your AXAGON HMC-5HL USB-C Hub:

1. Connect the Hub to Your Device: Plug the integrated USB-C cable of the AXAGON HMC-5HL hub into an available USB-C port on your laptop, tablet, or smartphone. Ensure your device's USB-C port supports DisplayPort Alternate Mode (Alt Mode) for video output and Power Delivery for charging.
2. Connect Peripherals:
   • USB Devices: Connect your USB-A devices (e.g., mouse, keyboard, USB flash drive) to the USB-A ports on the hub.
   • HDMI Display: Connect an HDMI cable from your external monitor or TV to the HDMI port on the hub.
   • Network Cable: Connect an Ethernet cable from your router or modem to the LAN (RJ45) port on the hub for a wired network connection.
3. Connect Power (Optional but Recommended): If your host device requires charging or if you are connecting power-intensive peripherals, connect your original USB-C power adapter to the USB-C PD port on the hub. This will charge your host device and provide stable power to the hub and connected devices.
4. Driver Installation: The hub is typically plug-and-play and does not require additional drivers for most operating systems (Windows, macOS, Linux, Android). If prompted, allow your system to install any necessary drivers automatically.

6. Operating Instructions

Once connected, the AXAGON HMC-5HL hub operates seamlessly with your device. Here's how to utilize its functions:

• Using USB-A Ports: Simply plug in your USB devices. They should be recognized by your operating system automatically. For optimal performance, use USB 3.2 Gen 1 compatible devices.
• Using the HDMI Port: After connecting an HDMI display, your operating system should detect it. You can then configure display settings (e.g., duplicate, extend, primary display) through your system's display settings. Ensure your HDMI cable is capable of supporting the desired resolution (e.g., 4K).
• Using the LAN Port: Once an Ethernet cable is connected, your device should automatically switch to the wired network connection. You can verify network status in your operating system's network settings.
• Using the USB-C PD Port: When a compatible USB-C power adapter is connected to this port, your host device will begin charging. The hub intelligently manages power distribution to ensure both the host device and connected peripherals receive adequate power.

7. Maintenance and Care

To ensure the longevity and optimal performance of your AXAGON HMC-5HL USB-C Hub, please follow these maintenance guidelines:

• Cleaning: Use a soft, dry, lint-free cloth to clean the hub. Do not use liquid cleaners, aerosols, or abrasive cleaning agents.
• Storage: When not in use, store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
• Handling: Avoid dropping the hub or subjecting it to strong impacts. Do not attempt to disassemble or modify the hub, as this will void the warranty.
• Environment: Keep the hub away from water, moisture, and high humidity.

8. Troubleshooting

If you encounter issues with your AXAGON HMC-5HL USB-C Hub, please refer to the following common solutions:

• No Display Output via HDMI:
  • Ensure your host device's USB-C port supports DisplayPort Alt Mode.
  • Check if the HDMI cable is securely connected to both the hub and the display.
  • Try a different HDMI cable or display.
  • Verify display settings on your host device (e.g., extend, duplicate).
  • Restart your host device.
• USB Devices Not Recognized:
  • Ensure the USB device is properly inserted into the hub's USB-A port.
  • Try connecting the USB device directly to your host device to confirm it functions.
  • If it's a high-power USB device (e.g., external HDD), connect a power adapter to the hub's USB-C PD port.
  • Restart your host device.
• No Network Connection via LAN:
  • Ensure the Ethernet cable is securely connected to both the hub and your router/modem.
  • Check your network settings on your host device to ensure the Ethernet adapter is enabled.
  • Try a different Ethernet cable.
  • Restart your router/modem and host device.
• Host Device Not Charging via PD Port:
  • Ensure your USB-C power adapter and cable are functioning correctly and are connected to the hub's USB-C PD port.
  • Verify that your host device's USB-C port supports Power Delivery.
  • Check the power output of your adapter; it should meet or exceed your device's charging requirements.
• Hub Feels Warm: It is normal for the hub to become warm during extended use, especially when multiple ports are active or when power delivery is in use. This is typically not a cause for concern.

9. Specifications

Note: Specifications are subject to change without prior notice.

10. Warranty and Support

AXAGON products are designed and manufactured to the highest quality standards. For detailed warranty information, please refer to the warranty card included with your product or visit the official AXAGON website.

For technical support, frequently asked questions, and driver downloads (if applicable), please visit the official AXAGON support page:

www.axagon.eu

Please have your product model number (HMC-5HL) and purchase information ready when contacting support.