Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your VTech ES2000 DECT Cordless Phone. Please read this manual thoroughly to ensure proper use and to take full advantage of all available features.

Image: The VTech ES2000 DECT Cordless Phone, showing the black handset resting in its matching base unit.
Package Contents
Verify that your package contains the following items:
- VTech ES2000 Cordless Handset
- VTech ES2000 Base Unit
- Power Adapter for Base Unit
- Telephone Line Cord
- 2 x NiMH Rechargeable Batteries
- User Manual (this document)
Setup
1. Battery Installation
- Locate the battery compartment cover on the back of the handset.
- Slide the cover downwards to open.
- Insert the two supplied NiMH rechargeable batteries, observing the correct polarity (+ and -).
- Replace the battery compartment cover.
2. Base Unit Connection
- Connect one end of the telephone line cord to the TEL LINE jack on the back of the base unit.
- Connect the other end of the telephone line cord to a telephone wall jack.
- Plug the small end of the power adapter into the POWER jack on the back of the base unit.
- Plug the large end of the power adapter into an electrical outlet.
3. Initial Battery Charge
Place the handset on the base unit. The handset will begin charging. Allow the handset to charge for at least 16 hours before initial use to ensure optimal battery performance.

Image: The VTech ES2000 DECT Cordless Phone, showing the handset correctly placed on its charging base.
Operating Instructions
Making and Receiving Calls
- To Make a Call: Lift the handset from the base or press the TALK button. Dial the desired phone number.
- To Answer a Call: When the phone rings, lift the handset or press the TALK button.
- To End a Call: Place the handset back on the base or press the END button.
Volume Amplifier
The ES2000 features a volume amplifier to enhance incoming sound clarity and volume. This is particularly useful for users who prefer a higher volume level.
- During a Call: Press the Volume Boost button (often marked with a speaker icon and a plus sign) on the handset to increase the earpiece volume.

Image: A close-up of the VTech ES2000 handset highlighting the volume boost button and indicating amplified sound.
Call Blocker
Block unwanted calls by adding numbers to the call block list. The system can block up to 100 numbers.
- To Block a Number from Caller ID History:
- Press the CALLER ID button to review the call history.
- Navigate to the desired number using the UP/DOWN arrow keys.
- Press the MENU/SELECT button.
- Select "Add to Block List" and confirm.
- To Manually Block a Number:
- Press the MENU/SELECT button.
- Navigate to "Call Blocker" and select it.
- Choose "Add New Number" and enter the number using the keypad.
- Confirm to save.

Image: A family enjoying their time, with the VTech ES2000 phone in the foreground, symbolizing protection from unwanted calls through its call blocker feature.
Phonebook (Directory)
Store up to 100 names and numbers for quick dialing.
- To Add a Contact:
- Press the MENU/SELECT button.
- Navigate to "Phonebook" and select it.
- Choose "Add New Entry".
- Enter the name and number using the keypad.
- Confirm to save.
- To Dial from Phonebook:
- Press the PHONEBOOK button.
- Navigate to the desired contact using the UP/DOWN arrow keys.
- Press the TALK button to dial.
Caller ID and Call Waiting
The phone displays the caller's name and number (if available) for incoming calls. It also logs up to 20 previous calls.
- To Review Caller ID History: Press the CALLER ID button. Use the UP/DOWN arrow keys to scroll through the list.
- Call Waiting: If you subscribe to Call Waiting service, you will hear a tone when another call comes in. Press the FLASH button (or TALK button briefly) to switch between calls.

Image: A composite image illustrating the phone's capabilities including a 100-entry phonebook, a 20-number call log, quick redial for the last 10 numbers, and an impressive 18-hour talk time.
Other Features
- Redial: Press the REDIAL button to view and redial the last 10 numbers called.
- Speakerphone: During a call, press the SPEAKER button to activate the hands-free speakerphone. Press it again to switch back to the earpiece.
- Mute: During a call, press the MUTE button to temporarily silence your microphone. The other party will not hear you. Press again to unmute.
- Alarm: Set an alarm to ring at a specific time. Refer to the handset menu for alarm settings.
- Backlit Display and Keypad: The handset features a backlit LCD screen and keypad for easy viewing in low-light conditions.
- ECO Mode: The phone automatically adjusts and reduces RF power based on the distance from the base unit, promoting energy efficiency and minimizing radiation exposure.

Image: The VTech ES2000 handset on its base, highlighting user-friendly features such as mute/alarm, adjustable ringer volume, and a high-quality hands-free speakerphone.

Image: The VTech ES2000 phone showcasing its backlit display and keypad, designed for clear visibility in low-light environments.
Maintenance
- Cleaning: Clean the handset and base unit with a soft, damp cloth. Do not use cleaning sprays or abrasive cleaners.
- Battery Care:
- Use only the supplied NiMH rechargeable batteries.
- Do not dispose of batteries in a fire.
- If the phone will not be used for an extended period, remove the batteries to prevent leakage.
- Environmental Conditions: Avoid exposing the phone to extreme temperatures, direct sunlight, or moisture.
Troubleshooting
| Problem | Solution |
|---|---|
| No dial tone. |
|
| Cannot make or receive calls. |
|
| Poor sound quality or low volume. |
|
| Handset does not charge. |
|
Specifications
| Feature | Detail |
|---|---|
| Brand | VTech |
| Model Number | ES2000 |
| Phone Type | Cordless DECT |
| Color | Black |
| Compatible Devices | Telephone networks (PSTN, ISDN), other DECT devices |
| Battery Type | NiMH (2 included) |
| Talk Time | Up to 18 hours |
| Standby Time | Up to 250 hours |
| Phonebook Capacity | 100 entries |
| Call Block Capacity | Up to 100 numbers |
| Caller ID History | 20 records |
| Material | Plastic |
| Item Weight | 400 Grams |
| Special Features | Volume Amplifier, ECO Mode, Backlit Display/Keypad, Hands-free Speakerphone, Alarm, Mute, Redial |
Warranty and Support
For warranty information and technical support, please refer to the documentation included with your product packaging or visit the official VTech website. Specific warranty terms may vary by region and retailer.





