1. Introduction
This manual provides essential information for setting up, operating, and maintaining your BOSGAME E2 Mini PC. The BOSGAME E2 is a compact and powerful desktop computer designed for various applications, including business, gaming, and general home use. It features an AMD Ryzen 5 3550H processor, 16GB of RAM, and a 512GB NVMe SSD, offering efficient performance in a small form factor. Please read this manual thoroughly before using your device.
2. What's in the Box
Upon opening the package, please verify that all the following items are included:
- BOSGAME E2 Mini PC
- Power Adapter
- HDMI Cable
- User Manual (this document)
- VESA Mount & Screws
Figure 2.1: Contents of the BOSGAME E2 Mini PC package.
3. Product Overview
The BOSGAME E2 Mini PC is designed with a variety of ports for versatile connectivity. Familiarize yourself with the layout of the device:
3.1 Front Panel
- USB-C Port: Supports 1080P@60Hz video output and 5Gbps data transmission.
- USB 3.2 Ports: High-speed data transfer at 5Gbps.
- Audio Jack: 3.5mm combo jack for headphones and microphone (CTIA specifications).
- Power Button: To turn the device on or off.
3.2 Rear Panel
- 1000Mbps RJ45 LAN Port: For wired network connectivity.
- USB 2.0 Port: Standard USB port for peripherals.
- USB 3.2 Ports: High-speed data transfer at 5Gbps.
- HDMI 2.0 Ports: Two ports supporting 4K@60Hz video output.
- DC Power Jack: For connecting the power adapter.
Figure 3.1: Front and Rear Panel Interfaces of the BOSGAME E2 Mini PC.
4. Setup Guide
Follow these steps to set up your BOSGAME E2 Mini PC:
- Connect Peripherals: Connect your monitor(s) using the HDMI or USB-C ports. Connect your keyboard and mouse to the available USB ports.
- Network Connection: For wired internet, connect an Ethernet cable to the RJ45 LAN port. For wireless internet, the device supports Wi-Fi 5.
- Power On: Connect the power adapter to the DC Power Jack and then plug it into a power outlet. Press the power button on the front panel to turn on the Mini PC.
- Initial Windows Setup: Upon first boot, you will be guided through the Windows 11 Pro setup process. Follow the on-screen instructions to configure your language, region, network, and user account.
Figure 4.1: BOSGAME E2 Mini PC connected and ready for initial setup.
5. Operating Instructions
5.1 Power Management
- Power On: Press the power button on the front panel.
- Shut Down: In Windows, click the Start button, then Power, and select "Shut down".
- Restart: In Windows, click the Start button, then Power, and select "Restart".
- Sleep: In Windows, click the Start button, then Power, and select "Sleep".
5.2 Display Configuration
The BOSGAME E2 supports triple display output, allowing you to connect up to three monitors simultaneously for enhanced productivity or immersive experiences. Use the two HDMI 2.0 ports and one USB-C port for display connections. Each port supports 4K@60Hz resolution.
Figure 5.1: Triple display setup with the BOSGAME E2 Mini PC.
5.3 Storage Expansion
The Mini PC comes with a 512GB M.2 2280 PCIe SSD. For additional storage, you can expand it up to 4TB. The device also supports adding a 2.5-inch SATA SSD or HDD. Refer to the detailed instructions for internal component access if you plan to upgrade storage.
5.4 Wireless and Wired Connectivity
- Wi-Fi 5: Connect to wireless networks for internet access.
- Bluetooth 5.0: Pair with Bluetooth-enabled devices such as headphones, speakers, or input devices.
- Gigabit Ethernet: Use the RJ45 port for stable and high-speed wired network connections.
6. Maintenance
To ensure optimal performance and longevity of your BOSGAME E2 Mini PC, follow these maintenance guidelines:
- Keep it Clean: Regularly clean the exterior of the Mini PC with a soft, dry cloth. Ensure ventilation openings are free from dust and obstructions to maintain efficient heat dissipation.
- Software Updates: Keep your operating system (Windows 11 Pro) and drivers updated to the latest versions for security and performance improvements.
- Proper Shutdown: Always shut down the Mini PC properly through the operating system to prevent data corruption.
- Environmental Conditions: Operate the Mini PC in a well-ventilated area, away from direct sunlight, excessive heat, humidity, or dust.
Figure 6.1: Internal cooling system of the BOSGAME E2 Mini PC.
7. Troubleshooting
If you encounter issues with your BOSGAME E2 Mini PC, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No display on monitor | Loose cable connection, incorrect input source, power issue. | Check HDMI/USB-C cable connections. Ensure monitor is on and set to correct input. Verify power adapter is securely connected. |
| No internet connection (Wi-Fi) | Wi-Fi disabled, incorrect password, router issue. | Check Wi-Fi settings in Windows. Re-enter Wi-Fi password. Restart your router. |
| No internet connection (Wired) | Ethernet cable disconnected, network driver issue. | Ensure Ethernet cable is securely connected to both the Mini PC and router. Check network adapter status in Device Manager. |
| System is slow or unresponsive | Too many applications running, low disk space, malware. | Close unnecessary applications. Free up disk space. Run a malware scan. Consider upgrading RAM or SSD if issues persist. |
For further assistance, please contact BOSGAME customer support.
8. Specifications
Figure 8.1: BOSGAME E2 Mini PC Product Specification Overview.
| Feature | Detail |
|---|---|
| Model | BOSGAME E2 Mini PC |
| Dimensions | 126 x 112 x 41 mm (4.96 x 4.41 x 1.61 inches) |
| Weight | 900 g |
| CPU | AMD Ryzen 5 3550H (4 Cores, 8 Threads, Max Boost 3.7GHz, 4MB L3 Cache) |
| GPU | AMD Radeon Vega 8 Graphics (Max Graphics Frequency 1200MHz) |
| RAM | 16GB DDR4 (2400MHz, 2x SODIMM slots, expandable up to 64GB) |
| Storage | 512GB M.2 2280 PCIe 3.0 SSD (expandable up to 4TB), supports 2.5-inch SATA SSD/HDD |
| Operating System | Windows 11 Pro (supports Linux) |
| Wireless Connectivity | Wi-Fi 5, Bluetooth 5.0 |
| Wired Connectivity | 1x 1000Mbps RJ45 LAN |
| Video Output | 2x HDMI 2.0 (4K@60Hz), 1x USB-C (1080P@60Hz, for display) |
| USB Ports | 3x USB 3.2 Type A, 1x USB 2.0 Type A, 1x USB-C |
| Audio | 1x 3.5mm Combo Jack (CTIA) |
| Power Adapter | Input: 100-240V AC, 50/60Hz; Output: 19V-3.42A |
| Additional Functions | WOL (Wake On LAN), AUTO POWER ON |
9. Warranty and Support
9.1 Product Warranty
The BOSGAME E2 Mini PC comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
9.2 Customer Support
BOSGAME provides free and reliable lifetime after-sales service. Our professional factory support and 24/7 online customer service are available to assist you with any questions or issues you may encounter.
- Online Support: Visit the official BOSGAME website for FAQs, driver downloads, and support resources.
- Contact: For direct assistance, please refer to the contact information provided on the BOSGAME official website or your purchase platform.
9.3 Certifications
All BOSGAME products, including the E2 Mini PC, have obtained FCC, ROHS, and CE certifications, ensuring compliance with relevant safety and environmental standards.