1. Important Safety Information
Please read all instructions carefully before using the CuPiLo Back and Neck Massager. Retain this manual for future reference.
- The massager features an auto-shutoff after 30 minutes of use to prevent muscle discomfort or burns.
- Using the detachable flap during massage can reduce the intensity of kneading massage, which is suitable for individuals sensitive to massage pressure.
- This device is not intended to diagnose, treat, cure, or prevent any disease or health condition. Consult a healthcare professional for medical advice.
2. Product Overview
The CuPiLo Back and Neck Massager CPL-1128 is designed to provide deep tissue shiatsu massage with heat and vibration for various body areas. It features an ergonomic design for optimal comfort and effectiveness.
- Dual-Zone Heating: Enjoy soothing heat across your neck and back with 3 adjustable levels (L/M/H), controlled independently.
- Vibration Massage: Features 3 adjustable vibration modes (Pulse, Wave, Continuous) to relax back muscles and reduce tension.
- Deep Shiatsu Kneading: Equipped with 8 massage nodes that mimic a professional massage therapist, offering 3 kneading modes and 3 speeds.
- Contoured Design: Larger size (15.7" x 12.6" x 4.3") fits neck and shoulder curves for deep or gentle massage.

3. Package Contents
Please ensure all items are present in the package:
- CuPiLo Back and Neck Massager Unit (Model CPL-1128)
- Power Adapter (Corded Electric)
- Detachable Flap (for gentler massage)
- User Manual
4. Setup
Follow these steps to set up your massager:
- Place the massager on a chair, sofa, bed, or any other suitable support surface.
- Connect the power adapter to the massager's input port.
- Plug the power adapter into a standard electrical outlet (100-240V).
- If a gentler massage is desired, attach the detachable flap over the massage nodes using the Velcro fasteners.

5. Operating Instructions
The massager is controlled via an attached remote. The remote allows you to customize your massage experience.

- Power Button: Press to turn the massager on or off.
- Shiatsu Intensity: Adjusts the intensity of the kneading massage (3 speeds).
- Direction: Changes the rotation direction of the massage nodes.
- Vibration Modes: Select from 3 vibration modes (Pulse, Wave, Continuous).
- Heat Levels: Choose from 3 heat levels (L/M/H) for soothing warmth.
The intensity of the massage can also be adjusted by the amount of pressure you apply against the massager.
6. Usage Areas
The CuPiLo Back and Neck Massager is versatile and can be used on various parts of the body for targeted relief.

- Neck and Shoulders: Position the massager to target the neck and shoulder curves for deep or gentle relief.
- Back and Lumbar: Place it against your lower or upper back for shiatsu and vibration massage.
- Legs and Arms: Use it on your thighs, calves, or arms to relieve muscle fatigue.
- Abdomen and Waist: The heat function can be particularly soothing for abdominal or waist discomfort.
7. Maintenance and Care
To ensure the longevity and proper functioning of your massager, follow these maintenance guidelines:
- Always unplug the device from the power outlet before cleaning.
- Wipe the massager with a soft, damp cloth. Do not use abrasive cleaners or harsh chemicals.
- Do not immerse the device in water or any other liquid.
- Store the massager in a cool, dry place away from direct sunlight and out of reach of children.
8. Troubleshooting
If you encounter any issues with your massager, refer to the following common problems and solutions:
- Device not turning on: Ensure the power adapter is securely plugged into both the massager and a working electrical outlet.
- Massage nodes not moving: Check if the device is powered on. If it still doesn't work, unplug and replug the device.
- Heat function not working: Ensure the heat function is activated via the remote control. Allow a few minutes for the heat to build up.
- Device shuts off unexpectedly: The massager has a 30-minute auto-shutoff feature. If it shuts off before 30 minutes, check for overheating or consult customer support.
- Massage is too intense: Use the detachable flap to reduce intensity or adjust the pressure you apply against the massager.
9. Specifications
- Model Number: CPL-1128
- Product Dimensions: 4.76 x 16.18 x 13.19 inches
- Item Weight: 3.81 Pounds
- Power Source: Corded Electric
- Material: Breathable Fabric, Leather
- Use For: Back, Neck, Shoulder, Whole Body
- Date First Available: February 2, 2024
10. Warranty and Support
For warranty information or technical support, please refer to the product packaging or contact CuPiLo customer service directly. Keep your purchase receipt for warranty claims.
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