Zidoo UHD5000 Android 4K Mediaplayer User Manual

1. Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Zidoo UHD5000 Android 4K Mediaplayer. The UHD5000 is a high-end media player designed to deliver exceptional 4K video and high-fidelity audio experiences, featuring advanced processing capabilities and extensive connectivity options.

2. Product Overview and Features

The Zidoo UHD5000 is engineered for superior performance and versatility. Key features include:

• Powerful Processor: Equipped with a Realtek RTD1619BPD Quad-Core 64-Bit A55 processor for high processing capacity and efficient computing.
• Memory and Storage: Features 4GB DDR4 RAM and 64GB eMMC internal storage for smooth system performance.
• Advanced Audio Decoding: Integrated XMOS+ESS9068 DAC supports hardware decoding of DSD512, PCM 768KHz 32Bit, and MQA. It handles a wide range of audio formats including MQA, SACD ISO (Stereo), DSF, DFF, WAV, and FLAC, with seamless playback and CUE-track support.
• USB DAC Functionality: Can function as a high-quality audio decoder for Windows 7/10/11, MAC OS, and Android devices.
• Optimized Power Supply: Combines a high-quality switching power supply with a large toroidal linear power supply, specifically designed for audio and video circuits, ensuring stable power and clean signal delivery.
• Extensive Connectivity: Offers XLR fully balanced and RCA analog audio outputs. Dual HDMI outputs allow for separate audio and video output, enabling simultaneous 4K video and HD audio without upgrading your AV amplifier.
• Operating System: Runs on Android 11, providing enhanced system performance and stability.
• Storage Expansion: Includes two hidden HDD bays, each supporting up to 16TB capacity.
• Superior Image Quality: Features the built-in VS10 image quality engine with Dolby Vision processing. Supports HDMI 2.1 for 4K 60Hz, HDR (HDR10/HLG/HDR10+/Dolby Vision), 12Bit, BT.2020 color space, and YCbCr 4:4:4 color space.

3. Package Contents

Please check the box for the following items:

• Zidoo UHD5000 Mediaplayer Unit
• Remote Control (backlit)
• Power Cable
• HDMI Cable
• User Manual (this document)
• Wi-Fi Antennas (if applicable)

Note: Specific accessories may vary by region or retailer. If any items are missing or damaged, please contact your vendor.

4. Setup

4.1 Physical Connections

Before powering on the device, ensure all necessary cables are securely connected.

Figure 4.1: Front view of the Zidoo UHD5000 Mediaplayer, showing the LED display and overall design.

Figure 4.2: Rear view of the Zidoo UHD5000 Mediaplayer, highlighting the comprehensive array of input and output ports including USB, HDMI, LAN, XLR, RCA, Optical, Coaxial, and RS-232.

1. Power Connection: Connect the power cable to the AC IN port on the rear of the player and then to a power outlet.
2. HDMI Connection:
   • For video and audio: Connect one end of an HDMI cable to the "HDMI OUT (Main)" port on the player and the other end to an HDMI input on your TV or AV receiver.
   • For separate audio/video: Connect "HDMI OUT (Main)" to your TV for video, and "HDMI OUT (Audio Only)" to your AV receiver for audio.
3. Network Connection (Optional):
   • Wired: Connect an Ethernet cable from your router to the "Gigabit LAN" port on the player.
   • Wireless: Attach the Wi-Fi antennas (if provided) to the designated ports on the rear. You will configure Wi-Fi in the software setup.
4. Audio Connections (Optional): For high-fidelity audio, connect to your audio system using XLR, RCA, Optical, or Coaxial outputs as required.
5. USB Devices (Optional): Connect USB storage devices or peripherals to the USB 2.0 or USB 3.0 ports.
6. HDD Installation (Optional): The UHD5000 features two hidden HDD bays. Refer to section 5.3 for detailed instructions on installing internal hard drives.

4.2 Initial Power On

After all connections are made:

1. Press the power button on the front panel or the remote control to turn on the player.
2. The Zidoo logo will appear on your screen, followed by the initial setup wizard.
3. Follow the on-screen prompts to select your language, time zone, and display settings.

4.3 Network Configuration

A network connection is required for online features, firmware updates, and network media playback.

• Wired Connection: If an Ethernet cable is connected, the player should automatically detect and connect to the network.
• Wireless Connection:
  1. Navigate to "Settings" > "Network" > "Wi-Fi".
  2. Select your Wi-Fi network from the list.
  3. Enter your Wi-Fi password using the on-screen keyboard or remote control.
  4. Confirm to connect.

5. Operating Instructions

5.1 User Interface and Navigation

The Zidoo UHD5000 runs on Android 11 with a customized user interface. Use the provided remote control to navigate through menus and select options.

• Home Screen: Provides quick access to media libraries, installed applications, and settings.
• Navigation Buttons: Use the directional pad (up, down, left, right) to move between items, and the "OK" button to confirm selections.
• Back Button: Returns to the previous screen.
• Menu Button: Accesses context-sensitive options within applications.

5.2 Media Playback

The UHD5000 supports a wide array of video and audio formats from various sources.

• Local Storage: Access media files from connected USB drives or internal HDDs via the "File Manager" or dedicated media player applications.
• Network Storage: Connect to NAS (Network Attached Storage) devices or shared folders on your home network using SMB/NFS protocols.
• Online Streaming: Install streaming applications (e.g., Netflix, Amazon Prime Video, Hulu) from the Google Play Store or other sources.
• Supported Formats: The player supports 4K UHD video, HDR (HDR10, HLG, HDR10+, Dolby Vision), and a comprehensive list of audio formats including MQA, SACD ISO, DSF, DFF, WAV, FLAC, and more.

5.3 HDD Installation

The Zidoo UHD5000 features two internal 3.5-inch HDD bays for expanded storage. To install a hard drive:

1. Ensure the player is powered off and unplugged from the power outlet.
2. Locate the HDD bay covers (usually on the side or bottom, refer to product diagrams if available).
3. Gently slide open or remove the cover.
4. Slide the 3.5-inch SATA HDD into the bay until it clicks into place, ensuring it connects properly to the SATA connector.
5. Replace the HDD bay cover.
6. Power on the player. The system will detect the new drive. You may need to format the drive through the system settings if it's a new drive.

Note: Each bay supports up to 16TB. Use caution when handling internal components.

5.4 Application Management

As an Android-based device, you can install and manage applications.

• Google Play Store: Access the pre-installed Google Play Store to download and install compatible Android applications.
• Sideloading: You can also install applications from APK files via USB drive or network, but ensure the source is trusted.
• Uninstalling Apps: Go to "Settings" > "Apps" to manage installed applications, including uninstalling or clearing data.

6. Maintenance

6.1 Cleaning

• Always unplug the device before cleaning.
• Use a soft, dry cloth to wipe the exterior of the player.
• Do not use liquid cleaners, aerosols, or abrasive chemicals, as they may damage the finish or internal components.
• Keep ventilation openings clear of dust and debris to ensure proper airflow.

6.2 Firmware Updates

Zidoo regularly releases firmware updates to improve performance, add features, and fix bugs. It is recommended to keep your device's firmware up to date.

1. Ensure the player is connected to the internet.
2. Navigate to "Settings" > "About" > "System Update" (or similar path).
3. Check for available updates.
4. If an update is found, follow the on-screen instructions to download and install it. Do not power off the device during the update process.

7. Troubleshooting

If you encounter issues with your Zidoo UHD5000, refer to the following common problems and solutions:

If the problem persists after trying these solutions, please contact Zidoo customer support or your retailer for further assistance.

8. Specifications

9. Safety Information

Please read and adhere to the following safety guidelines to ensure safe operation and prolong the life of your device:

• Do not expose the device to rain, moisture, dripping, or splashing.
• Do not place objects filled with liquids, such as vases, on the device.
• Ensure adequate ventilation. Do not block any ventilation openings.
• Do not place the device near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Only use attachments/accessories specified by the manufacturer.
• Unplug the device during lightning storms or when unused for long periods.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

10. Warranty and Support

Specific warranty terms and conditions for the Zidoo UHD5000 may vary by region and retailer. Please refer to the warranty card included with your product or contact your point of purchase for detailed information.

For technical support, firmware updates, and additional resources, please visit the official Zidoo website or contact their customer service department. Keep your purchase receipt as proof of purchase for warranty claims.