Introduction
The Fanvil X305 is an advanced IP phone designed for reliable communication, particularly suited for environments requiring ease of use and enhanced safety features. It features a 3.5-inch color display, large buttons, and supports various connectivity options including Wi-Fi, Bluetooth, and PoE. This manual provides comprehensive instructions for setting up, operating, and maintaining your Fanvil X305 IP Phone.
Package Contents
Before proceeding with the setup, please ensure all items are present in the package:
- Fanvil X305 IP Phone Unit
- Handset and Handset Cord
- Ethernet Cable
- Power Adapter (if not using PoE)
- Quick Installation Guide
Setup
1. Physical Connection
Connect the Handset: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base.
Connect to Network:
- If using Power over Ethernet (PoE): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled switch or router.
- If not using PoE: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch/router. Then, connect the power adapter to the phone's power port and plug it into a power outlet.
Optional PC Connection: If you wish to connect a PC through the phone, connect an Ethernet cable from your PC to the PC port on the phone.
2. Initial Boot-up and Network Configuration
Once powered on, the phone will boot up. It will attempt to obtain an IP address via DHCP. If successful, the IP address will be displayed on the screen. If not, you may need to configure network settings manually via the phone's menu or web interface.
3. Account Registration
To make and receive calls, you need to register your SIP account. This is typically done via the phone's web interface or through auto-provisioning from your VoIP service provider. Refer to your service provider's documentation for specific SIP account details (SIP Server, User ID, Password).
Operating Instructions
Making Calls
- Dialing: Pick up the handset or press the Speaker button, then dial the number and press the Dial soft key or wait for a few seconds.
- Redial: Press the Redial button to call the last dialed number.
- Speed Dial: Use the M1, M2, M3, M4 buttons for pre-configured speed dial contacts. These can be customized with images for easy recognition.
Receiving Calls
When the phone rings, pick up the handset or press the Speaker button to answer. You can also press the Answer soft key.
Emergency Button
The HELP button is designed for emergency situations. When pressed, it will initiate a call to a pre-configured emergency number. Ensure this number is correctly set up by your administrator or service provider.
Volume Adjustment
Use the + and - buttons on the side of the keypad to adjust the volume of the handset, speaker, or ringer during a call or when idle.
Wi-Fi and Bluetooth Connectivity
The Fanvil X305 supports built-in 2.4GHz and 5GHz Wi-Fi and Bluetooth 4.2. These can be configured through the phone's menu settings to connect to wireless networks or pair with Bluetooth headsets.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the phone's surface. For stubborn marks, a slightly damp cloth with mild, non-abrasive cleaner can be used. Avoid excessive moisture.
- Environment: Keep the phone in a dry environment, away from direct sunlight, heat sources, and excessive dust.
- Firmware Updates: Periodically check for firmware updates from Fanvil's official website or through your service provider to ensure optimal performance and security.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on. | No power connection or faulty power adapter/PoE. | Check power adapter connection or PoE switch. Try a different power outlet or Ethernet port. |
| Cannot make/receive calls. | SIP account not registered, network issue, or incorrect configuration. | Verify network connectivity. Check SIP account registration status on the phone's display or web interface. Contact your VoIP service provider. |
| No dial tone. | Handset not properly connected or phone not registered. | Ensure handset cord is securely plugged in. Check SIP account registration. |
| Poor audio quality. | Network congestion, faulty cable, or environmental interference. | Check network bandwidth. Replace Ethernet cable. Move phone away from other electronic devices. |
Specifications
| Feature | Detail |
|---|---|
| Model | X305 |
| Display | 3.5-inch Color LCD |
| Connectivity | Dual Gigabit Ethernet (PoE), 2.4GHz/5GHz Wi-Fi, Bluetooth 4.2 |
| Audio Codecs | HD audio, G.722, Opus |
| Emergency Features | 433MHz wireless emergency button support, dedicated HELP button |
| Speed Dial | 4 customizable speed dial buttons with image support |
| Product Dimensions | 5.91 x 78.74 x 5.91 inches (15 x 200 x 15 cm) |
| Item Weight | 2.2 pounds (1 kg) |
| Power Source | Corded Electric (PoE or Power Adapter) |
| Material | Plastic |
Warranty and Support
Fanvil products typically come with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Fanvil website. For technical support, troubleshooting assistance, or service inquiries, please contact your vendor or Fanvil's customer support directly. You may find contact information on the Fanvil website or in your product's packaging.
Official Fanvil Website: www.fanvil.com
