glo 10189920

glo HYPER PRO Device User Manual

Model: 10189920

1. Introduction

The glo HYPER PRO is an advanced tobacco heating device designed to provide an enhanced experience. It features an EasyView LED display for monitoring device status, a TasteSelect selector for choosing between Standard and Boost modes, and HeatBoost technology for consistent intensity. The device also includes fast charging capabilities and extended battery life.

Important Safety Notice: This product is not risk-free and contains nicotine, which is addictive.

2. Safety Warnings

3. Package Contents

Please check that your glo HYPER PRO package contains the following items:

4. Device Overview

Familiarize yourself with the components of your glo HYPER PRO device.

glo HYPER PRO device in blue, showing dimensions and features like Boost mode, EasyView display, and Fast Charge.

This image displays the glo HYPER PRO device in blue, highlighting its compact dimensions (96.4mm height, 36.5mm width) and weight (92 grams). Key features such as Boost Mode, EasyView Display, and Fast Charge are indicated.

5. Initial Setup

5.1 Charging the Device

Before first use, fully charge your glo HYPER PRO device. The device features fast charging and extended battery life.

  1. Connect the USB-C charging cable to the device's USB-C port.
  2. Plug the other end of the cable into a compatible USB power adapter.
  3. The EasyView LED display will indicate the charging progress.
  4. Once fully charged, disconnect the device from the charger.

5.2 First Use

To turn on the device for the first time:

  1. Press the TasteSelect button 5 times rapidly.
  2. The device will vibrate and the EasyView LED display will illuminate, indicating it is ready for use.

6. Operating the Device

6.1 Inserting a Tobacco Stick

Ensure the device is clean before inserting a tobacco stick.

  1. Gently insert a compatible tobacco stick into the heating chamber at the top of the device.
  2. Do not force the stick.

6.2 Selecting a Mode (Standard or Boost)

The TasteSelect selector allows you to choose your preferred intensity.

Two glo HYPER PRO devices, one set to Standard mode and the other to Boost mode.

This image illustrates two glo HYPER PRO devices, demonstrating the selection between Standard and Boost intensity modes.

The EasyView LED display will show the selected mode and the heating progress.

6.3 Starting a Session

  1. After inserting the tobacco stick and selecting your mode, the device will begin heating.
  2. The EasyView LED display will show a countdown or progress indicator.
  3. The device will vibrate when it is ready for use.
  4. Once the session is complete, the device will vibrate again and the display will turn off.

6.4 Ending a Session

After the session:

  1. Remove the used tobacco stick from the heating chamber.
  2. Dispose of the used stick responsibly.
  3. Allow the device to cool down before cleaning or storing.

7. Maintenance and Cleaning

Regular cleaning ensures optimal performance and longevity of your glo HYPER PRO device.

7.1 Cleaning the Heating Chamber

  1. Ensure the device is turned off and completely cool before cleaning.
  2. Use the provided cleaning brush to gently remove any tobacco residue from the heating chamber.
  3. Avoid using water or liquid cleaners directly on the heating element.
  4. For stubborn residue, a dry cotton swab can be used carefully.

7.2 External Cleaning

Wipe the exterior of the device with a soft, dry cloth as needed.

8. Troubleshooting

If you encounter issues with your glo HYPER PRO, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Device does not turn onLow or no battery chargeCharge the device fully using the provided USB-C cable.
Device not heatingTobacco stick not inserted correctly; Device malfunctionEnsure the tobacco stick is fully and correctly inserted. Try restarting the device. If the issue persists, contact customer support.
Charging is slow or not workingFaulty cable or adapter; Dirty charging portCheck the USB-C cable and power adapter for damage. Try a different compatible cable/adapter. Clean the charging port gently with a dry, soft brush.
LED display not workingDevice malfunctionTry restarting the device. If the issue persists, contact customer support.

9. Specifications

FeatureDetail
Brandglo
Model Number10189920
Dimensions (LxWxH)9.6 x 3.6 x 2.1 cm
Weight150 grams
Battery Capacity2580 mAh (Lithium Ion)
Charging PortUSB-C
Special FeatureCompact design
ManufacturerNicoventures Trading Limited

10. Warranty and Support

10.1 Warranty Information

For detailed warranty information, please refer to the warranty card included in your product packaging or visit the official glo website. Warranty terms and conditions may vary by region.

10.2 Customer Support

If you have any questions, require assistance, or need to report an issue with your glo HYPER PRO device, please contact glo customer support through their official website or the contact details provided in your product documentation.

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