BENCHFOODS 116 Hook Vertical Rotisserie/Biltong Maker
BENCHFOODS Commercial Food Dehydrator User Manual
Model: 116 Hook Vertical Rotisserie/Biltong Maker
Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your BENCHFOODS Commercial Food Dehydrator. Please read this manual thoroughly before using the appliance and retain it for future reference.

Image: Front view of the BENCHFOODS Commercial Food Dehydrator, showcasing its two drying zones filled with biltong. The unit is made of stainless steel with clear viewing windows.
Safety Instructions
- Always ensure the appliance is placed on a stable, level surface.
- Do not operate the dehydrator with a damaged power cord or plug.
- Keep hands and utensils away from moving parts during operation.
- Unplug the unit from the power outlet before cleaning or performing any maintenance.
- This appliance is designed for food dehydration. Do not use it for other purposes.
- Ensure proper ventilation around the unit during operation.
Product Features and Components
The BENCHFOODS Commercial Food Dehydrator is built with premium commercial-grade quality materials for durability and efficiency.

Image: A diagram illustrating key features including double-walled stainless steel construction, commercial-grade electronics, tempered glass display windows, and food-grade 304 stainless steel interior.
- Double Walled Stainless Steel: Provides superior insulation and durability.
- Commercial Grade Electronics: Ensures precise control and reliable performance.
- Tempered Glass Display Window: Allows for easy monitoring of the drying process without opening the doors.
- Food Grade 304 Stainless Steel: Used for all internal components that come into contact with food, ensuring hygiene and longevity.
- 116 Hooks: Designed for vertical hanging of items like biltong or jerky.
- Two Drying Zones: Allows for independent temperature and time control for different batches.

Image: An infographic detailing additional features such as a completion cooling cycle, uniform drying without rotation, ambient air mode, 85-195°F precision thermostats, glass observation window, 99-hour timer, 5-year comprehensive warranty, and time and temperature memory function.
Setup
Unpacking and Placement
- Carefully remove the dehydrator from its packaging. Retain packaging materials for future transport or storage.
- Inspect the unit for any signs of damage. If damaged, do not operate and contact customer support.
- Place the dehydrator on a flat, stable, heat-resistant surface. Ensure there is adequate clearance around the unit for ventilation (at least 6 inches on all sides).
- The unit is equipped with wheels for easy movement. Lock the wheels once the desired position is achieved.

Image: A visual representation of the dehydrator's dimensions: approximately 5' 8.7" (68.7 inches) in height, 23.3 inches in width, and 18.9 inches in depth.
Initial Cleaning
Before first use, clean all removable parts and the interior of the dehydrator.
- Wipe the interior and exterior surfaces with a damp cloth.
- Wash the stainless steel hooks and any removable trays with warm, soapy water. Rinse thoroughly and dry completely.
- Ensure all components are dry before plugging in the unit.
Operating Instructions
Control Panel Overview
The control panel is located at the top of the unit and features a digital display and various control buttons for setting temperature, time, and operating modes.
Preparing Food for Dehydration
Proper preparation is crucial for successful dehydration.
- Cleaning: Wash all fruits, vegetables, or meats thoroughly.
- Slicing: Cut food into uniform thickness for even drying. For biltong, ensure meat strips are prepared according to traditional methods.
- Pre-treatment (Optional): Some foods benefit from pre-treatment (e.g., blanching vegetables, soaking fruits in lemon juice to prevent browning).
- Loading: Hang items on the provided hooks, ensuring adequate space between pieces for air circulation. Avoid overcrowding.

Image: A collage showing various items that can be created using the dehydrator, including dehydrated fruits, powders, dehydrated vegetables, biltong & jerky, pet treats, dehydrated crackers, snacks, and dehydrated herbs.
Setting Temperature and Time
- Plug the dehydrator into a grounded 120V AC power outlet.
- Turn on the unit using the power button.
- Select the desired drying zone (if applicable for dual-zone operation).
- Use the temperature controls to set the desired drying temperature, ranging from 85°F to 195°F.
- Use the timer controls to set the drying duration, up to 99 hours.
- Press the start button to begin the dehydration process.
- The unit features a "Time and Temp Memory Function" which will recall your last settings.
- An "Ambient Air Mode" is available for drying at room temperature without heat.
- A "Completion Cooling Cycle" will automatically activate at the end of the drying process to cool down the contents.
Monitoring and Checking Progress
Regularly check the food's progress through the tempered glass display window. Avoid opening the doors frequently, as this can prolong drying time.
Harvesting Dehydrated Food
Food is fully dehydrated when it is dry to the touch, pliable (for fruits), or brittle (for vegetables/meats). Allow food to cool completely before storing.
Maintenance
Cleaning the Dehydrator
Regular cleaning ensures optimal performance and hygiene.
- Always unplug the dehydrator from the power outlet and allow it to cool completely before cleaning.
- Remove all hooks and any other removable components.
- Wash removable parts with warm, soapy water. The stainless steel components are dishwasher safe.
- Wipe the interior and exterior surfaces of the dehydrator with a damp cloth and mild detergent. Do not use abrasive cleaners or scouring pads.
- Ensure all parts are thoroughly dry before reassembling or storing the unit.
Storage
Store the dehydrator in a cool, dry place when not in use. Keep it covered to protect from dust.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dehydrator does not turn on. | Not plugged in; Power outlet malfunction; Unit fuse blown. | Ensure power cord is securely plugged in; Test outlet with another appliance; Contact customer support for fuse replacement. |
| Food not drying evenly. | Overcrowding; Uneven slicing; Insufficient air circulation. | Ensure adequate space between items; Slice food uniformly; Do not overload the hooks. |
| Drying takes too long. | Temperature set too low; Doors not fully closed; High humidity in environment. | Increase temperature setting; Ensure doors are securely latched; Operate in a low-humidity environment. |
| Unusual noise during operation. | Fan obstruction; Loose component. | Unplug and inspect for obstructions around the fan; If noise persists, contact customer support. |
If you encounter issues not listed here, or if the problem persists after attempting the suggested solutions, please contact BENCHFOODS customer support.
Specifications
| Brand | BENCHFOODS |
| Model | 116 Hook Vertical Rotisserie/Biltong Maker |
| Material | Stainless Steel (Food Grade 304) |
| Voltage | 120 Volts (AC) |
| Number of Hooks | 116 |
| Temperature Range | 85°F - 195°F |
| Timer | Up to 99 Hours |
| Dimensions (H x W x D) | Approx. 68.7 x 23.3 x 18.9 inches (70.9 x 32.3 x 25.2 inches packaged) |
| Item Weight | 187 pounds |
| Dishwasher Safe Parts | Yes (Removable components) |
| GTIN | 09309001067588 |
| ASIN | B0CP5277J6 |
Warranty and Support
Warranty Information
This BENCHFOODS Commercial Food Dehydrator comes with a 5-Year Comprehensive Warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
Customer Support
For technical assistance, warranty claims, or any questions regarding your BENCHFOODS product, please contact BENCHFOODS customer support. Refer to the product packaging or the official BENCHFOODS website for the most current contact information.
You can also visit the BENCHFOODS Store on Amazon for more information and support resources.
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