1. Introduction
Welcome to your new HP 17 Laptop. This manual provides essential information for setting up, operating, and maintaining your device. Please read this guide thoroughly to ensure proper use and to maximize the performance and longevity of your laptop.

Image: The HP 17 Laptop displaying the Windows 11 desktop interface.
2. What's in the Box
Carefully unpack your HP 17 Laptop and ensure all items are present:
- HP 17 Laptop
- 45W Smart AC Power Adapter with Power Cord
- USB-C HUB by IST Computers
- User Manual (this document)
- 64GB SD Card by IST Computers
3. Getting Started
3.1 Initial Setup
Follow these steps to set up your new laptop for the first time:
- Connect the AC Power Adapter: Plug the power adapter into the laptop's AC smart pin port and then into a wall outlet.
- Open the Laptop Lid: Carefully lift the display lid. The laptop may power on automatically.
- Follow On-Screen Instructions: Windows 11 Pro will guide you through the initial setup process, including language selection, network connection, and user account creation.
3.2 Powering On/Off
- To Power On: Press the power button located on the keyboard deck.
- To Power Off: In Windows, click the Start button, then select Power, and choose Shut down.
- Sleep Mode: Close the lid or select Start > Power > Sleep to put the laptop into a low-power state.
4. Operating Your HP 17 Laptop
4.1 Keyboard and Touchpad
Your HP 17 Laptop features a full-size keyboard with a numeric keypad for efficient data entry and an enlarged clickpad for precise navigation.

Image: The laptop's keyboard and touchpad, showing a user's hands typing.
4.2 Display
The laptop is equipped with a 17.3-inch Full HD (1920 x 1080) IPS Anti-glare display, providing clear visuals and reduced reflections.
4.3 Ports and Connectors
The HP 17 Laptop offers a variety of ports for connecting external devices:
- 1x SuperSpeed USB Type-C: Supports data transfer only.
- 2x SuperSpeed USB Type-A: For connecting standard USB devices.
- 1x HDMI 1.4b: Connects to external displays, supporting resolutions up to 4K (3840x2160) @60Hz.
- 1x AC Smart Pin: For connecting the power adapter.
- 1x Headphone/Microphone Combo Jack: For audio input and output.

Image: The left side of the laptop, highlighting the various input/output ports.
4.4 Webcam and Audio
The integrated HP True Vision 720p HD camera ensures clear video calls, even in low-light conditions. The laptop features HP custom-tuned stereo speakers for an enhanced audio experience.

Image: A close-up of the laptop's screen area, highlighting the HP True Vision HD Camera and Tuned Stereo Speakers.
5. Maintenance
5.1 Battery Care
Your laptop is powered by a 3-cell 41Wh Li-ion battery. To optimize battery life and performance:
- Initial Charge: Fully charge the battery before its first use.
- Avoid Extremes: Do not expose the laptop to extreme temperatures.
- HP Fast Charge: Utilize the HP Fast Charge technology to recharge your battery from 0 to 50% in approximately 45 minutes.
5.2 Cleaning
To clean your laptop:
- Use a soft, lint-free cloth for the screen and exterior surfaces.
- Avoid using harsh chemicals, abrasive cleaners, or solvents.
- Ensure the laptop is powered off and unplugged before cleaning.
5.3 Software Updates
Regularly update your Windows 11 Pro operating system and device drivers to ensure optimal performance, security, and compatibility.
6. Troubleshooting
6.1 Power Issues
- Laptop does not power on: Ensure the AC adapter is securely connected to both the laptop and a functional wall outlet. Verify the power button is pressed firmly.
- Battery not charging: Check the power adapter and cable for any visible damage. Try a different power outlet.
6.2 Display Problems
- Blank screen: Adjust the display brightness using the function keys. Connect an external monitor via HDMI to determine if the issue is with the laptop's internal display or the graphics system.
- Distorted or incorrect colors: Ensure your graphics drivers are up to date.
6.3 Connectivity Issues
- Wi-Fi not connecting: Restart your wireless router and the laptop. Check Wi-Fi settings in Windows to ensure the correct network is selected and the password is entered accurately.
- Bluetooth device not pairing: Ensure Bluetooth is enabled on both the laptop and the device. Place devices close to each other and try re-pairing.
7. Specifications
Detailed technical specifications for your HP 17 Laptop:
| Feature | Detail |
|---|---|
| Standing Screen Display Size | 17.3 Inches |
| Screen Resolution | 1920 x 1080 pixels (FHD) |
| Max Screen Resolution | 1920x1080 Pixels |
| Processor | AMD Ryzen 5 5500U (2.1 GHz, up to 4.0 GHz max boost, 6 cores, 12 threads) |
| RAM | 16 GB DDR4 (3200 MHz) |
| Hard Drive | 512 GB SSD (PCIe NVMe M.2) |
| Graphics Coprocessor | AMD Radeon Graphics (Integrated) |
| Wireless Type | 802.11a/b/g/n/ac (Wi-Fi 5), Bluetooth 5 |
| Number of USB 3.0 Ports | 3 (2x Type-A, 1x Type-C) |
| Operating System | Windows 11 Pro |
| Item Weight | 4.58 pounds |
| Product Dimensions (LxWxH) | 15.78 x 10.15 x 0.81 inches |
| Color | Silver |
| Power Source | AC & Battery (3-cell 41Wh Li-ion) |
| Special Features | Anti Glare Coating, HD Audio, Numeric Keypad |

Image: Visual representation of the HP 17 Laptop's dimensions.
8. Warranty Information
Your HP 17 Laptop comes with the following warranty coverage:
- Manufacturer Warranty: One-year warranty from HP on original components.
- Upgraded Components Warranty: Three-year warranty from Issaquah Highlands Tech on upgraded Memory/SSD components.
For specific terms and conditions, please refer to the warranty documentation provided with your product or contact the respective warranty provider.
9. Support
For additional support, technical assistance, or to download drivers and software, please visit the official HP Support website:
You can also find contact information for customer service and warranty claims on the support website.