ErGear Dual Monitor Mount EGDS15B EGMUA4 User Manual

1. Product Overview

The ErGear Dual Monitor Mount EGDS15B EGMUA4 is designed to enhance your workspace ergonomics and efficiency. Featuring advanced gas spring technology, this dual monitor arm provides smooth and effortless adjustments, ensuring your screens remain securely in place. It is cycle tested 20,000 times for long-lasting performance.

Key Features:

• Wide Compatibility: Compatible with most 17″–32″ flat or curved monitors up to 22 lbs (10 kg) with VESA patterns 75x75mm and 100x100mm.
• Advanced Gas Spring Technology: Ensures stable and smooth monitor positioning.
• Universal VESA Adapter Kit: Converts most Non-VESA computer monitors to standard VESA mount 75x75mm.
• Adjustable Thickness Compatibility: Fits flat LCD LED OLED monitor screens with thickness from 1.18 inches to 2.95 inches. Note: Not compatible with curved screens when using the VESA adapter kit.

2. Package Contents

Please verify all components are present and undamaged before beginning installation.

Image: Overview of the ErGear Dual Monitor Mount components, including arms, base, VESA plates, and various screws and tools.

The package typically includes:

• Dual Monitor Arms (2 units)
• Desk Clamp Base
• Grommet Mount Base (alternative installation option)
• VESA Plates (2 units)
• Universal VESA Adapter Kit (for non-VESA monitors)
• Assorted Screws and Washers
• Allen Keys (for assembly and adjustment)
• Instruction Manual

3. Setup and Installation

Follow these steps carefully to install your ErGear Dual Monitor Mount.

Step 3.1: Choose Mounting Type

The monitor mount supports two installation methods: C-Clamp and Grommet Mount. Choose the method that best suits your desk.

• C-Clamp Mount: Ideal for desks with an edge. Desk thickness compatibility: 0.39"-2.76" (10-70mm).
• Grommet Mount: Requires a hole in the desk. Desk thickness compatibility: 0.39"-2.76" (10-70mm). Hole diameter compatibility: 0.39"-2.36" (10-60mm).

Image: The ErGear Dual Monitor Mount installed using the C-Clamp method on a desk edge.

Image: The ErGear Dual Monitor Mount installed using the Grommet Mount method through a desk hole.

Step 3.2: Assemble the Base

Assemble the chosen base (C-Clamp or Grommet) according to the detailed instructions in the included manual. Ensure it is securely fastened to your desk.

Step 3.3: Attach VESA Plate to Monitor

Carefully attach the VESA plate to the back of your monitors using the provided screws. Ensure the screws are tightened securely but do not overtighten.

Image: A monitor with the VESA adapter kit attached to its back, ready for mounting.

If your monitor is not VESA compatible, use the Universal VESA Adapter Kit. This kit fits flat LCD LED OLED monitor screens with thickness from 1.18 inches to 2.95 inches. Please note it is not compatible with curved screens.

Step 3.4: Install Monitor Arms

Slide the monitor arms onto the central pole of the base. Adjust their height and orientation as needed. Secure the arms by tightening the designated screws.

Step 3.5: Mount Monitors

Carefully slide the monitors (with VESA plates attached) onto the ends of the monitor arms. Ensure they click into place or are secured with the locking mechanism.

4. Operating Instructions

The ErGear Dual Monitor Mount offers extensive adjustability for optimal viewing comfort.

4.1: Adjusting Spring Tension

The gas spring arms allow for smooth height adjustments. If a monitor sags or floats up, you may need to adjust the spring tension. Use the provided Allen key to turn the screw located on the arm. Turn clockwise to increase tension (for heavier monitors) and counter-clockwise to decrease tension (for lighter monitors).

4.2: Swivel, Tilt, and Rotation

Each monitor can be independently adjusted:

• Swivel: Rotate the monitor horizontally up to 360 degrees.
• Tilt: Adjust the vertical angle of the monitor from +90 degrees (upward) to -35 degrees (downward).
• Rotation: Rotate the monitor from landscape to portrait orientation (360 degrees).

Image: Demonstrates the flexible adjustment capabilities including swivel, tilt, and 360-degree rotation for optimal viewing angles.

Image: Illustrates the adjustable extension (up to 15.4 inches) and height (up to 17.5 inches) of the monitor arms.

5. Maintenance

To ensure the longevity and optimal performance of your ErGear Dual Monitor Mount, follow these simple maintenance tips:

• Regular Cleaning: Wipe down the mount with a soft, damp cloth to remove dust and debris. Avoid abrasive cleaners.
• Check Tightness: Periodically check all screws and bolts to ensure they remain tight. Re-tighten if necessary to maintain stability.
• Lubrication: The gas spring mechanism is designed for maintenance-free operation. Do not attempt to lubricate internal components.

6. Troubleshooting

If you encounter any issues with your monitor mount, refer to the following common solutions:

• Monitor Sags or Floats: Adjust the gas spring tension as described in Section 4.1. Ensure the monitor weight is within the specified range (up to 22 lbs).
• Difficulty Adjusting: Check if the tension is too high or too low for your monitor's weight. Adjust the spring tension accordingly. Ensure all joints are not overtightened, allowing for smooth movement.
• Mount is Unstable: Verify that the desk clamp or grommet mount is securely tightened to the desk. Ensure the desk surface is stable and can support the weight of the mount and monitors.
• VESA Adapter Issues: Ensure the monitor thickness is within the compatible range (1.18" to 2.95") and that it is a flat screen, as the adapter is not compatible with curved screens.

7. Specifications

8. Warranty and Support

For warranty information and customer support, please refer to the contact details provided in your product packaging or visit the official ErGear website. Keep your purchase receipt for warranty claims.